Provide Tier 3 end user system administration support via telephone, deskside, or remote to users related to their hardware, network connectivity, operating systems, email, end user and business ...
Provide Tier 3 end user system administration support via telephone, deskside, or remote to users related to their hardware, network connectivity, operating systems, email, end user and business ...
End User Tier 3
Washington, DC · On-site
Provide Tier 3 end user system administration support via telephone, deskside, or remote to users related to their hardware, network connectivity, operating systems, email, end user and business ...
End User Tier 3
Washington, DC · On-site
Provide Tier 3 end user system administration support via telephone, deskside, or remote to users related to their hardware, network connectivity, operating systems, email, end user and business ...
End User Compute Lead
Charleston, SC · On-site
End-User Device Management: * Manage and support the deployment, configuration, and ongoing management of laptops, desktops, and iPads for over 7,000 employees. * Oversee the implementation and ...
End User Compute Lead
Charleston, SC · On-site
End-User Device Management: * Manage and support the deployment, configuration, and ongoing management of laptops, desktops, and iPads for over 7,000 employees. * Oversee the implementation and ...
End User Support Specialist
Brownsburg, IN · Hybrid
$40 - $45/hr
Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...
End User Support Specialist
Brownsburg, IN · Hybrid
$40 - $45/hr
Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...
End User Support Technician
Redmond, WA · On-site
Pyramid Consulting, Inc. is a leading IT Industry company seeking an End User Support Technician for a 12+ month contract opportunity in Redmond, WA. The role focuses on providing exceptional ...
End User Support Technician
Redmond, WA · On-site
Pyramid Consulting, Inc. is a leading IT Industry company seeking an End User Support Technician for a 12+ month contract opportunity in Redmond, WA. The role focuses on providing exceptional ...
Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...
Quick apply
Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...
End User Support Specialist
Apopka, FL · On-site
$65K/yr
Summary Under routine supervision, the End User Support Analyst will provide level 2 support by responding to end user requests and by diagnosing issues to minimize downtime impact to Ryder ...
End User Support Specialist
Apopka, FL · On-site
$65K/yr
Summary Under routine supervision, the End User Support Analyst will provide level 2 support by responding to end user requests and by diagnosing issues to minimize downtime impact to Ryder ...
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial ...
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial ...
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial ...
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial ...
Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting. * Assists in IT service management activities, ensuring ...
Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting. * Assists in IT service management activities, ensuring ...
End User / Tech Support
Houston, TX · On-site
End User / Tech Support Location: Houston - TX (2days/week onsite) Duration: 6-12 months * Provide IT support for Windows and Linux computers, printers, peripherals, telephone systems, and cellular ...
End User / Tech Support
Houston, TX · On-site
End User / Tech Support Location: Houston - TX (2days/week onsite) Duration: 6-12 months * Provide IT support for Windows and Linux computers, printers, peripherals, telephone systems, and cellular ...
Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting. * Assists in IT service management activities, ensuring ...
Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting. * Assists in IT service management activities, ensuring ...
End User Support Technician
Redmond, WA · On-site
$28 - $30/hr
Immediate need for a talented End User Support Technician. This is a 12+ Months contract opportunity with long-term potential and is located in Redmond, WA(Onsite ). Please review the below and ...
End User Support Technician
Redmond, WA · On-site
$28 - $30/hr
Immediate need for a talented End User Support Technician. This is a 12+ Months contract opportunity with long-term potential and is located in Redmond, WA(Onsite ). Please review the below and ...
End User Support Specialist
Baltimore, MD · On-site
End User Support Specialist Location: Baltimore, MD Required Skills, Knowledge a,nd Abilities End User Support Specialist responsibilities. Hardware and Software Support: Install, diagnose, repair ...
End User Support Specialist
Baltimore, MD · On-site
End User Support Specialist Location: Baltimore, MD Required Skills, Knowledge a,nd Abilities End User Support Specialist responsibilities. Hardware and Software Support: Install, diagnose, repair ...
You will provide end-user support with processes for managing and delivering services that are ITIL ® conformant. You will resolve incidents, service requests, and problems associated with service ...
You will provide end-user support with processes for managing and delivering services that are ITIL ® conformant. You will resolve incidents, service requests, and problems associated with service ...
End User Support Specialist
Poughkeepsie, NY · On-site
$65K - $75K/yr
We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees ...
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End User Support Specialist
Poughkeepsie, NY · On-site
$65K - $75K/yr
We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees ...
End User Services Support
Madison, WI · On-site
End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...
End User Services Support
Madison, WI · On-site
End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...
End User Services Support
Covington, KY · On-site
End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...
End User Services Support
Covington, KY · On-site
End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...
End User Support Specialist
Andrews, MD · On-site
End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term Contract Active Secret Security Clearance Position Summary: The End User Support Specialis t will support ...
Quick apply
End User Support Specialist
Andrews, MD · On-site
End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term Contract Active Secret Security Clearance Position Summary: The End User Support Specialis t will support ...
Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting. * Assists in IT service management activities, ensuring ...
Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting. * Assists in IT service management activities, ensuring ...
End Job information
See salary details
$5.29 - $6.62
0% of jobs
$6.62 - $7.95
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$7.95 - $9.29
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$9.29 - $10.62
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$10.62 - $11.95
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$11.95 - $13.29
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$13.29 - $14.62
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$15.71 is the 25th percentile. Wages below this are outliers.
$14.62 - $15.95
31% of jobs
$15.95 - $17.29
7% of jobs
$17.29 - $18.62
0% of jobs
The median wage is $18.88 / hr.
$18.62 - $19.95
62% of jobs
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Job description
Provide Tier 3 end user system administration support via telephone, deskside, or remote to users related to their hardware, network connectivity, operating systems, email, end user and business applications, printers, smart phones/mobile devices, and other standard end user managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on incidents and requests using the ITSM. Create and deploy standard system images. Use PowerShell and Power BI to create custom reports and use PowerShell to automate maintenance processes. Collaborate with cross-functional teams and vendors to resolve hardware and software issues.
Required Skills
Required Experience
Qualifications:
· Requires a high school diploma/GED and a minimum of five years of experience. Formal technical training and/or further education (AA or BS) are a plus and may be substituted for some experience requirements.
· Requires advanced Tier 3 experience supporting standard office computing equipment (PC’s, laptops, tablets, mobile devices, printers), operating systems (e.g., Windows 10 & 11, macOS, iOS, Android), Microsoft Office Suite/O365, standard business software applications, remote access tools (e.g., Cisco AnyConnect), VPN and secure remote connectivity (RSA SecurID), and Active Directory.
· Must have significant experience with Mobile Device Management (MDM) tools such as JAMF, Apple Business Manager (ABM), Workspace ONE, or Intune.
· Must have thorough understanding of physical, network, and application layers, and with TCP/IP tools and protocol commands to resolve technical issues.
· Must have advanced PowerShell and Power BI skills.
· ITSM ticketing system experience required, BMC Helix experience is preferred.
· Must be able to lift up to 50 pounds
· Occasional travel outside of the DMV may be required.
· Ability to communicate orally and in writing.
· Must have a positive and patient customer service attitude.
· Must be able to work independently and within a team in a fast-paced environment.
· Must be able to attain agency suitability clearance prior to start date.
· Experience supporting a mid-sized Federal agency enterprise is a plus.
· Relevant certifications such as A+, ITIL 4, ACSP, and M365 are preferred, but not required.
About AAC
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