Encompass Software Training Jobs in Massachusetts

Join the Market Leader in Electric Power Data and Analytics Solutions

The electrical grid is the largest and most complicated machine ever built. Yes Energy's industry-leading electric power trading analytics software provides real-time visibility into the massive amount of data generated by the North American electrical grid daily. Our unique and innovative view of the data informs real-time trading decisions and mid-to-long-term investment decisions that keep utility prices low, support the energy transition, and keep the grid running. It's both challenging work and work with a purpose.

Be a part of our successful, growing business during international transformation.

Position Summary

As a Modeling Analyst II, you will be the subject matter expert on fundamental market price forecasting within our EnCompass product line. This role plays a critical part in ensuring that EnCompass meets the needs of our customers by providing advanced customer support to current and future customers, supporting product development and documentation, and testing and updating market databases for North America. The ideal candidate will have deep expertise in power system modeling including production costing, market price formation, and economic transmission analysis.

This position requires close collaboration with Product Management, Engineering, and Sales to ensure the success of our customers, while also providing customer-facing expertise including day to day customer support, onboarding and training.

Position Details

• Salary range: $110,000 - $140,000 plus bonus 
• Full-time
• Hybrid or Remote
• Reporting to: Senior Director, Customer Success
• Travel requirement: Up to 30%

Primary Responsibilities

• Ensure customers know how to use our products to their fullest potential by providing exceptional customer service, answering questions, troubleshooting issues, and providing technical support.
• Engage existing and new customers in online and in-person training and onboarding - utilizing presentation skills, industry knowledge, and Yes Energy's product expertise to maximize our customers' product use experience.
• Update and create product documentation, tutorials, and related materials.
• Work closely with Product Management and Engineering to facilitate communication about product issues, user experience and to implement and test new EnCompass features.
• Assist Power Infrastructure and partner companies in providing robust EnCompass databases for the North American power markets.
• Provide subject matter expertise to Sales and Marketing to develop campaigns and participate in industry events.

Minimum Qualifications

• Minimum of three years of experience in power system modeling, including market price forecasting, production costing, economic transmission analysis, and/or resource planning.
• Bachelor's degree in Engineering, Mathematics, Economics, or a related analytical field.
• Experience using Excel or BI tools to analyze data.
• Excellent communication skills.
• Ability to troubleshoot complex modeling errors and guide customers through resolution.
• Ability to travel to customer sites to provide in person training, up to 2 times per month.

Preferred Qualifications

• Direct experience with EnCompass, PLEXOS, Aurora, or PROMOD models.
• Familiarity with FERC regulations, ISO/RTO operations, and resource adequacy constructs.
• Prior experience in a client-facing or consultative role, particularly within the energy sector.

At Yes Energy, we value connecting directly with candidates. We kindly ask that third-party recruiters and agencies not submit resumes, as we are not open to external recruiting partnerships.

ABOUT YES ENERGY

Overview

Yes Energy delivers real-time market data and electric power trading decision solutions.  Over 1,000 market participants use Yes Energy solutions daily.  The business is a leader in all aspects of information content collection and management, developing and delivering data and market analytics solutions. Since its inception in 2008, Yes Energy has become a trusted and respected supplier of innovative and reliable solutions focused on the needs of power market analysts, traders, and trade managers.  Yes Energy has a team of over 350 amazing professionals in Boulder, CO (HQ); Boston, MA; Chicago, IL; Glendora, CA; Richmond, VA; London, United Kingdom; Auckland, New Zealand, Tokyo, Japan; and Bucharest, Romania.

Culture

Yes Energy has been named one of the Best Places to Work in Colorado, and we have the culture to prove it. At Yes Energy, we care about saying "Yes" to customers. We like to listen, learn, and develop our solutions in line with their needs. We think about customers as business partners, and when we help them be more successful … we are more successful, too.

Around the office, our culture is driven by some pretty fundamental values that we're proud of:

• We love innovation and solving tough challenges;
• We are "high standards people" who combine passion and pride with hard work and rewards of all kinds-- in an ethic that is consistent across the company;
• We're team-focused with a flat hierarchy-- we work in small teams on well-defined projects that directly impact the success of the business;
• We play to the strengths and experience of each person while each of us also works along a continuum of roles adjacent to our focus area.  This presents the challenge of maintaining a broad set of skills as well as an opportunity to learn and contribute in many ways; 
• We are constantly growing. Professional development happens every day and every year.

Compensation and Benefits

We offer highly competitive salaries and real bonuses that are achievable and that you can impact. Our benefits package is also very competitive, including medical insurance, a 401 (k) Plan with matching, flexible vacation, and flexible work schedules. Yes Energy encourages and funds investment in both formal and informal professional development.

At Yes Energy, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

In accordance with Colorado law, the range provided is Yes Energy's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities.

Yes Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Yes Energy complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.