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Encompass Sales Jobs (NOW HIRING)

Truv

Technical Account Manager, Encompass

Miami, FL · Remote

Serve as the primary technical point of contact for assigned Encompass enterprise clients, owning the post-sales technical relationship and ensuring successful implementation, configuration, and ...

Fisher59

Account Manager - Off Premise

Durant, OK · On-site

Use Encompass sales history as a selling tool * Have orders submitted thru Encompass by 5:00pm each day * To improve products' visibility and competitive activity in each account request an ...

Fisher59

Account Manager - Off Premise

Ardmore, OK · On-site

Use Encompass sales history as a selling tool * Have orders submitted thru Encompass by 5:00pm each day * To improve products' visibility and competitive activity in each account request an ...

Kravet, Inc.

Showroom Manager

Scottsdale, AZ · On-site

Duties encompass sales across all product categories, customer account and business development, customer outreach, merchandising and working collaboratively with local outside sales representatives.

Real Time Technologies Inc

Market Manager

Chicago, IL · On-site

$85K - $100K/yr

Chicago Field-based Market Manager covering the Chicago area COMPANY DESCRIPTION Realtime offers the most flexible cutting-edge Retail Management Solutions that encompass sales, inventory management ...

Real Time Technologies, LLC

Market Manager

Chicago, IL · On-site

Chicago Field-based Market Manager covering the Chicago area COMPANY DESCRIPTION Realtime offers the most flexible cutting-edge Retail Management Solutions that encompass sales, inventory management ...

EnCompass

Customer Partnerships Manager

Lawrenceville, GA · On-site

$75K - $85K/yr

At Encompass, we believe in building a team that feels more like family-not the kind you see once a ... Key Responsibilities Sales Leadership & Strategy * Lead, coach, and develop a team of up to 10 or ...

EnCompass

Customer Partnerships Manager

Davie, FL · On-site

$75K - $85K/yr

At Encompass, we believe in building a team that feels more like family-not the kind you see once a ... Key Responsibilities Sales Leadership & Strategy * Lead, coach, and develop a team of up to 10 or ...

EnCompass

Customer Partnerships Manager

Lewisville, TX · On-site

$75K - $85K/yr

At Encompass, we believe in building a team that feels more like family-not the kind you see once a ... Key Responsibilities Sales Leadership & Strategy * Lead, coach, and develop a team of up to 10 or ...

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All JobsEncompass Sales Jobs

Encompass Sales information

What are the key skills and qualifications needed to thrive as an Encompass Sales professional, and why are they important?

To thrive as an Encompass Sales professional, you need in-depth knowledge of mortgage origination processes, strong sales acumen, and experience with loan origination systems, often backed by a relevant degree or mortgage industry certification. Proficiency in Ellie Mae’s Encompass software and familiarity with CRM platforms are typically required. Outstanding interpersonal skills, problem-solving ability, and effective communication help you build client relationships and address customer needs. These competencies are critical for driving sales growth, ensuring client satisfaction, and efficiently navigating complex mortgage technology solutions.

How does an Encompass Sales professional typically collaborate with mortgage lending teams to drive success?

Encompass Sales professionals work closely with mortgage originators, loan officers, and IT staff to understand their workflow needs and demonstrate how Encompass solutions can optimize their operations. They often participate in meetings to address pain points, tailor product demonstrations, and facilitate onboarding. Effective collaboration requires strong communication skills and a proactive approach to problem-solving, as well as ongoing support during and after implementation. This teamwork ensures clients achieve maximum value from the Encompass platform, driving both customer satisfaction and sales results.

What are Encompass Sales?

Encompass Sales typically refers to sales professionals who specialize in selling products and services related to the Encompass loan origination software developed by ICE Mortgage Technology (formerly Ellie Mae). These sales professionals work with mortgage lenders, banks, and credit unions to help them implement and optimize the Encompass platform for their loan processing needs. Their responsibilities often include understanding client requirements, demonstrating software capabilities, managing the sales cycle, and providing ongoing support to ensure customer satisfaction.

What is the difference between Encompass Sales vs Mortgage Loan Officer?

AspectEncompass SalesMortgage Loan Officer
CredentialsSales experience, knowledge of Encompass platformLoan origination license, mortgage-specific certifications
Work EnvironmentSales-focused, often in office or remoteClient-facing, in banks or mortgage companies
Industry UsageUsed in mortgage and real estate sectors for sales rolesPrimarily in mortgage lending
Search & ComparisonOften compared for sales roles involving Encompass softwareCompared for mortgage lending and loan origination roles

Encompass Sales focuses on selling mortgage solutions using the Encompass platform, emphasizing sales skills and platform knowledge. Mortgage Loan Officers originate loans, require mortgage-specific licenses, and work directly with clients to secure financing. While both roles operate within the mortgage industry, Encompass Sales is sales-oriented, whereas Mortgage Loan Officers handle loan processing and client consultations.

Infographic showing various Encompass Sales job openings in the United States as of June 2026, with employment types broken down into 4% Full Time, 92% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Technical Account Manager, Encompass

Technical Account Manager, Encompass

Truv

Miami, FL • Remote

Full-time

Posted 9 days ago

Job description

About Truv:

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.

About the Job:

We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.
What You’ll Do
  • Serve as the primary technical point of contact for assigned Encompass enterprise clients, owning the post-sales technical relationship and ensuring successful implementation, configuration, and ongoing optimization of the Encompass platform.
  • Develop and maintain technical account plans that align Encompass capabilities with each customer’s mortgage workflows, compliance requirements, and long-term business objectives.
  • Lead end-to-end onboarding and solution delivery, including Encompass environment setup, customizations, integrations (APIs, SDK, web services), and workflow automation, collaborating closely with client technical teams and internal engineering resources.
  • Build and deliver targeted training programs to help customer teams effectively use Encompass features, custom tools, and integrated solutions.
  • Proactively troubleshoot issues and address technical risks before they affect loan processing or customer satisfaction. Conduct regular technical reviews, pipeline health checks, and performance assessments to ensure optimal Encompass utilization.
  • Monitor customer usage data, custom workflows, and integration performance to identify opportunities for improved efficiency, feature expansion, or additional Encompass modules.
  • Partner with Product and Engineering to advocate for customer needs, share insights from customer implementations, and provide feedback on Encompass enhancements or API/SDK improvements.
  • Document technical best practices, workflow standards, and custom configuration guidelines to support internal knowledge sharing and consistent delivery.
  • Guide customers through Encompass updates, new feature releases, compliance changes, and required technical adjustments to maintain platform stability and regulatory readiness.
Who You Are
  • 5+ years of experience in technical customer success, solutions engineering, Encompass administration/development, or a similar customer-facing technical role within B2B SaaS, mortgage technology, or lending operations.
  • Demonstrated success supporting enterprise mortgage clients, preferably in early-stage or high-growth environments (50–200 employees), with the ability to operate autonomously and build processes from the ground up.
  • Strong tenure in previous roles (5+ years in prior positions), reflecting stability, ownership, and long-term impact across customer accounts or technical programs.
  • Solid technical foundation with hands-on experience in APIs, Encompass SDK, ICE Developer Connect APIs, LOS integrations, data mapping, automation workflows, and enterprise software systems.
  • Proven experience managing strategic enterprise accounts, engaging with both technical and business stakeholders, and driving adoption of Encompass configurations, automations, and integrated tools.
  • Strong analytical and problem-solving skills

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.