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Employee Service Associate Jobs in Wisconsin (NOW HIRING)

MRA Recruiting Services

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

We are employee centric and are looking for strong candidates and long-term commitments. Our employee's tenure says it all! Position Summary * The Customer Service Associate serves as the frontline ...

Raising Cane's

Customer Service Associate

Wausau, WI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Wausau, WI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Wausau, WI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Wausau, WI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Wausau, WI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

SpartanNash

Service Associate

Wauwatosa, WI · On-site

$15.25 - $20.50/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... While performing the duties of this position, the employee is subject to a typical retail store ...

SpartanNash Company

Service Associate

Wauwatosa, WI · On-site

$15.25 - $20.50/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... While performing the duties of this position, the employee is subject to a typical retail store ...

C&S Wholesale Grocers Inc

Service Associate

Madison, WI · On-site

$15.75 - $21.25/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... While performing the duties of this position, the employee is subject to a typical retail store ...

SpartanNash Company

Service Associate

Madison, WI · On-site

$15.75 - $21.25/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... While performing the duties of this position, the employee is subject to a typical retail store ...

C&S Wholesale Grocers Inc

Service Associate

Milwaukee, WI · On-site

$15.50 - $20.75/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... While performing the duties of this position, the employee is subject to a typical retail store ...

SpartanNash

Service Associate

Madison, WI · On-site

$15.75 - $21.25/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... While performing the duties of this position, the employee is subject to a typical retail store ...

Family Dollar

Customer Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an ...

Kelley's Market

Food Service Associate

Madison, WI · On-site

$15 - $18/hr

Food Service Associate Reports To: Station Manager About Kelley's Market Join a company with deep ... Employee discounts on store products Clean, modern, and well-maintained work environment ...

Kelley's Market

Food Service Associate

Middleton, WI · On-site

$15 - $18/hr

Food Service Associate Reports To: Station Manager About Kelley's Market Join a company with deep ... Employee discounts on store products Clean, modern, and well-maintained work environment ...

Kelley's Market

Food Service Associate

Walworth, WI · On-site

$15 - $18/hr

Food Service Associate Reports To: Station Manager About Kelley's Market Join a company with deep ... Employee discounts on store products Clean, modern, and well-maintained work environment ...

Kelley's Market

Food Service Associate

Lake Geneva, WI · On-site

$15 - $18/hr

Food Service Associate Reports To: Station Manager About Kelley's Market Join a company with deep ... Employee discounts on store products Clean, modern, and well-maintained work environment ...

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Employee Service Associate information

What is the difference between Employee Service Associate vs Customer Service Representative?

AspectEmployee Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in HR or payrollHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, HR departments, or call centers within various industriesCall centers, retail, or service industry environments
Employer & Industry UsageUsed by HR, payroll, and administrative departments across industriesUsed by retail, telecom, and service companies to handle customer inquiries

The Employee Service Associate typically focuses on internal employee support related to HR and payroll, while the Customer Service Representative handles external customer inquiries and support. Both roles require strong communication skills but serve different audiences within the organization or industry.

What is the job of an Employee Service Associate?

An Employee Service Associate is responsible for providing support to employees by handling inquiries related to HR policies, benefits, and payroll. They often assist with onboarding, record maintenance, and use HR information systems to ensure accurate employee data management.

What cities in Wisconsin are hiring for Employee Service Associate jobs?

Cities in Wisconsin with the most Employee Service Associate job openings:

Employee Service Associate jobs near you

Customer Service Associate

Madison, WI • On-site

MRA Recruiting Services
See more jobs at MRA Recruiting Servicesexternal

$14.50 - $20.25/hr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Key responsibilities

  • Serve as the frontline and first point of contact for external customers, providing product, order, shipping, and service information.

  • Conduct friendly, professional, and prompt communication with external customers and internal staff to build relationships and encourage repeat business.

  • Handle all administrative duties related to the order entry process and learn to operate UPC's internal order entry system.

Job description

Universal Presentation Concepts (UPC)
Customer Service Associate
Madison, WI
About UPC
UPC has been designing and manufacturing retail store fixtures and point-of-purchase displays in Madison, Wisconsin, for almost 50 years, since 1978. Started as a family business, we have grown and have established ourselves worldwide.  We are employee centric and are looking for strong candidates and long-term commitments. Our employee’s tenure says it all!
Position Summary
  • The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service.
  • It is critical that this role always conducts friendly, professional, and prompt communication both with external customers and internal staff.
  • This role serves customers daily by providing product, order, shipping, and service information. The Customer Service Associate should build relationships with customers to encourage new and repeat business opportunities.
  • Position requires thorough knowledge of UPC products within the first few months of employment.
  • Customer Service Associates handle all administrative duties that facilitate the order entry process.
Facility Equipment & Work Environment
  • Office Environment
  • Skilled in Microsoft Office, Word, Excel, Adobe, Etc
  • Multi-line phone system
  • Copy Machine
  • ERP experience helpful
Education & Experience
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in customer service or related role. 
  • Extremely detail oriented, excellent written and verbal communication skills are a must.
  • Ability to handle a fast-paced, dynamic work environment, stressful situations, and deadline pressures as well as plan and carry out responsibilities with minimal direction.
  • Excellent computer skills and proficiency operating Microsoft Suite, with an emphasis on Excel, Office and Word.
  • Must have a strong aptitude working in an ERP, such as Odoo, or other related systems.
  • Must have the ability to learn and master UPC’s internal order entry system.
Benefits
  • 401(k)
  • Paid Time Off (PTO)
  • Health insurance benefits
  • Paid holidays
  • And more
Universal Presentation Concepts (UPC) is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.
 

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