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Employee Service Associate Jobs in Virginia (NOW HIRING)

Store 6631 - Salem

Customer Service Associate

Roanoke, VA · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face ... These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership ...

Store 8669 - Vienna

Customer Service Associate

Vienna, VA · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face ... These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan ...

Wawa

Customer Service Associate

Manassas Park, VA · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face ... These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan ...

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Employee Service Associate information

What is the difference between Employee Service Associate vs Customer Service Representative?

AspectEmployee Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in HR or payrollHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, HR departments, or call centers within various industriesCall centers, retail, or service industry environments
Employer & Industry UsageUsed by HR, payroll, and administrative departments across industriesUsed by retail, telecom, and service companies to handle customer inquiries

The Employee Service Associate typically focuses on internal employee support related to HR and payroll, while the Customer Service Representative handles external customer inquiries and support. Both roles require strong communication skills but serve different audiences within the organization or industry.

What is the job of an Employee Service Associate?

An Employee Service Associate is responsible for providing support to employees by handling inquiries related to HR policies, benefits, and payroll. They often assist with onboarding, record maintenance, and use HR information systems to ensure accurate employee data management.

What are the most commonly searched types of Employee Service jobs in Virginia?

The most popular types of Employee Service jobs in Virginia are:

What cities in Virginia are hiring for Employee Service Associate jobs?

Cities in Virginia with the most Employee Service Associate job openings:

Employee Service Associate jobs near you

Customer Service Associate

Ruckersville, VA • On-site

Store 8681 - Ruckersville
See more jobs at Store 8681 - Ruckersvilleexternal

$15 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Customer Service Associate (CSA)

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do:

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.
  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
  • Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

    • Benefits:

    • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
    • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

    Qualifications:

    • Great communication and customer service skills.
    • Ability to thrive in a fast-paced environment and multitask like a pro.
    • Must be 16+ years old with reliable transportation.
    • Enjoys working in a team environment.

    The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

    Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

    Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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