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Employee Service Associate Jobs in New York (NOW HIRING)

Stefanini

HR Consultant

Uniondale, NY · On-site

Investigate and resolve cases escalated cases by Employee Service Associates and organizations regarding Human Resources benefits, services and information. Quickly and accurately resolve escalated ...

The Right Click, Inc.

Client Service Associate

Darien, CT · On-site

$15 - $20.75/hr

Our client is seeking a Client Service Associate. The ideal candidate is highly organized, detail ... employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national ...

B&H Photo Video

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

B&H Customer Service Associate At over 50 years old and counting, B&H has built a reputation as the ... B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and ...

Mariner

Client Service Associate

Manasquan, NJ · On-site

$14.25 - $19.75/hr

The client service associate is a critical part of the Mariner Wealth Advisors team, responsible ... Employee and Applicant Privacy Notice. EOE M/F/D/V

Patriot Bank, N.A.

Service Associate

Greenwich, CT · On-site

$17.75 - $23.50/hr

The Service Associate is a key banking position that makes up the frontline within the Branch, and ... The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The ...

PATRIOT BANK, N.A.

Service Associate

Greenwich, CT · On-site

$17.75 - $23.50/hr

The Service Associate is a key banking position that makes up the frontline within the Branch, and ... The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The ...

PATRIOT BANK, N.A.

Service Associate

Greenwich, CT

$17.75 - $23.50/hr

The Service Associate is a key banking position that makes up the frontline within the Branch, and ... The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The ...

Laundry Capital

Customer Service Associate

Brooklyn, NY · On-site

$17/hr

Customer Service Associate - 4 PM -12 AM and Overnight Customer Service Associates report to a ... Employee discount and commuter benefits. * Career growth with a fast-growing company. If you're ...

Laundry Capital

Customer Service Associate

Brooklyn, NY · On-site

$17/hr

Customer Service Associate - 4 PM- 12 AM Shift. Customer Service Associates report to a General ... Employee discount and commuter benefits. * Career growth with a fast-growing company. If you're ...

Laundry Capital

Customer Service Associate

Woodside, NY · On-site

$17/hr

Customer Service Associate - Overnight Customer Service Associates report to a General Manager and ... Employee discount and commuter benefits. * Career growth with a fast-growing company. If you're ...

Wawa

Customer Service Associate

Orange, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face ... These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership ...

Store 955 - Howell

Customer Service Associate

Howell, NJ · On-site

$16.50 - $20.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face ... These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan ...

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Employee Service Associate information

What is the difference between Employee Service Associate vs Customer Service Representative?

AspectEmployee Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in HR or payrollHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, HR departments, or call centers within various industriesCall centers, retail, or service industry environments
Employer & Industry UsageUsed by HR, payroll, and administrative departments across industriesUsed by retail, telecom, and service companies to handle customer inquiries

The Employee Service Associate typically focuses on internal employee support related to HR and payroll, while the Customer Service Representative handles external customer inquiries and support. Both roles require strong communication skills but serve different audiences within the organization or industry.

What is the job of an Employee Service Associate?

An Employee Service Associate is responsible for providing support to employees by handling inquiries related to HR policies, benefits, and payroll. They often assist with onboarding, record maintenance, and use HR information systems to ensure accurate employee data management.

What cities in New York are hiring for Employee Service Associate jobs?

Cities in New York with the most Employee Service Associate job openings:

Employee Service Associate jobs near you

HR Consultant

Uniondale, NY • On-site

Stefanini
IT Services • 10K+ employees
Learn more about Stefaniniexternal

Contractor

Medical, Retirement

Re-posted 14 days ago

Key responsibilities

  • Investigate and resolve escalated HR benefit, service, and information cases.

  • Interface with internal and external personnel to furnish or obtain information related to HR cases.

  • Perform data entry, review for accuracy, and complete documentation related to employee benefits and HR services.

Job description

Company Description

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.


Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.


We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.


We have more than 25 years of staffing industry knowledge and can provide you with superior

candidates to match your technical and professional needs.

Job Description

Investigate and resolve cases escalated cases by Employee Service Associates and organizations regarding Human Resources benefits, services and information. Quickly and accurately resolve escalated cases in a professional, sensitive and client focused manner. Strive to achieve unparalleled customer service. Provide verbal confirmation when case is closed. Interface with internal and external personnel and organization to furnish or obtain information. Conducts research in order to resolve cases. Submit fulfillment requests. Familiarity with various HR plans, procedures and requirements including health and welfare plans, payroll procedures, retirement, leave of absence/ disability plans; HR Administration functions. 


Review for accuracy and completeness

Perform data and entry changes associated with resolving cases. Identify eligibility for employee retirement benefit commencement, COBRA. Participate in new employee benefit orientation. Performa calculations related to pension, benefits. Maintain a high level of confidentiality with employee and company information. Prepare kits/ packages regarding retirement information, benefits, long term disability, new employee orientation, Perform Employee Service Associate job duties as require. Performs similar or less skilled work.


Qualifications

Proficient in PeopleSoft, SmartTime, Microsoft Word, E-mail. Detailed knowledge of Human Resources benefits, services and information preferred. Knowledge of office practices/procedure. Knowledge of office filling systems, and record keeping procedures. Deep expertise in one area and general knowledge of one or more of the following areas: Benefits, payroll, pension/insurance, Health Services, HR Administration and Compensation, Staffing, Training, Tuition, Relocation, Physical/ Wellness, Administration. Four years satisfactory work performance as an ESA, plus demonstrated in depth expertise in Benefits, Payroll, Pension/Insurance, Health Services, HR Administration and Compensation, Staffing, Training, Tuition, Relocation, Physical/Wellness and Administration

Required: SAP Modules



Additional Information
Duration: 3 Months


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