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Employee Service Associate Jobs in Massachusetts

Morgan Stanley

Service Associate

Boston, MA · On-site

$34K/yr

POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... employee benefits and perks in the industry. There's also ample opportunity to move about the ...

Morgan Stanley

Service Associate

Boston, MA · On-site

$34K/yr

POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... employee benefits and perks in the industry. There's also ample opportunity to move about the ...

Morgan Stanley

Service Associate

Boston, MA · On-site

$34K/yr

POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the ... employee benefits and perks in the industry. There's also ample opportunity to move about the ...

Raising Cane's

Customer Service Associate

Boston, MA · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Boston, MA · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Boston, MA · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Methuen, MA · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Methuen, MA · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Methuen, MA · On-site

$17/hr

Customer Service Associate Starting hiring pay at: $17.00 As an important part of our team ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Seekonk, MA · On-site

$16/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Boston, MA · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Boston, MA · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

Raising Cane's

Customer Service Associate

Methuen, MA · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Perkspot Employee Discount Program * Additional $1 per hour after 10pm** *Must satisfy hours ...

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Showing results 1-20

All JobsEmployee Service Associate JobsEmployee Service Associate Jobs in Massachusetts

Employee Service Associate information

What is the difference between Employee Service Associate vs Customer Service Representative?

AspectEmployee Service AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in HR or payrollHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, HR departments, or call centers within various industriesCall centers, retail, or service industry environments
Employer & Industry UsageUsed by HR, payroll, and administrative departments across industriesUsed by retail, telecom, and service companies to handle customer inquiries

The Employee Service Associate typically focuses on internal employee support related to HR and payroll, while the Customer Service Representative handles external customer inquiries and support. Both roles require strong communication skills but serve different audiences within the organization or industry.

What is the job of an Employee Service Associate?

An Employee Service Associate is responsible for providing support to employees by handling inquiries related to HR policies, benefits, and payroll. They often assist with onboarding, record maintenance, and use HR information systems to ensure accurate employee data management.

What are the most commonly searched types of Employee Service jobs in Massachusetts?

The most popular types of Employee Service jobs in Massachusetts are:

What cities in Massachusetts are hiring for Employee Service Associate jobs?

Cities in Massachusetts with the most Employee Service Associate job openings:

Employee Service Associate jobs near you

Staff Associate - Employee Services

Fall River, MA • On-site

Bristol Community College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Bristol Community Collegeexternal

$65K - $69K/yr

Other

Posted 3 days ago

New

Job description


POSITION TITLE: Staff Associate - Employee Services
DEPARTMENT: Human Resources
PRIMARY LOCATION: Fall River, MA
REPORTS TO: Director of Employee Experience
POSITION TYPE: This is a full-time, non-unit position, with benefits.
SALARY: $65,743.40 - $69,071.66
STATEMENT OF DUTIES:
The Employee Services Staff Associate manages the onboarding process for all full-time and part-time employees, ensuring compliance with I-9, background checks, CORI/SORI, and credential requirements. The role maintains accurate and confidential employee records across state and college systems, coordinates onboarding timelines and new hire orientations, and serves as a subject matter expert for onboarding and compliance. The Staff Associate supports departmental leadership, processes personnel action forms, and promotes professionalism, equity, and inclusive best practices aligned with Bristol's core values and the Commonwealth's Equity Agenda. This position requires a strong attention to detail and the ability to work with minimal oversite.
ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:
  • Handle onboarding for all full-time and part-time employees, including but not limited to, I9 management, CORI/SORI process, background checks, collection of required licenses, educational credentials and enrollment forms for mandatory state retirement programs.
  • Operate within various state and college systems to ensure confidential employee information is accurately and appropriately documented for new hires within a timely manner.
  • Create and maintain new and existing employee files to ensure all necessary information is documented in a physical and/or electronic database.
  • Manage, develop and host, in collaboration with Employee Development, new hire orientations for all new faculty and staff.
  • Serve as the subject matter expert for the onboarding of new employees and related compliance matters.
  • Create, implement and maintain standard operating procedures related to onboarding.
  • Coordinate with Talent Acquisition to establish appropriate timelines for employee onboarding and start date.
  • Assist in creating and refining SOPs, policies, checklists, and practices that support effective recruitment, retention, and advancement of a diverse workforce.
  • Process and manage Personnel Action Forms in a timely manner.
  • Provide support as necessary to the Assistant Director of Employee Services and other members of the team and act as a backup in their absence as needed.
  • Successfully organize and manage competing priorities in a fast-paced environment to meet time-sensitive deadlines.
  • Ability to work effectively with a diverse student body, faculty, and staff.
  • Demonstrate a sense of professionalism and consistently reflect Bristol's core values while interacting with members of the Bristol community.
  • Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions.
  • Perform other duties as assigned.
Requirements:
REQUIRED QUALIFICATIONS:
  • Minimum of a high school diploma or equivalent.
  • Minimum of three (3) years of experience working in a professional office environment.
    • * An equivalent combination of education, training, and experience shall be considered.
  • Demonstrated proficiency with Microsoft Office 365 applications.
  • Strong experience in - and aptitude for - navigating complex database systems.
  • The ability to work effectively with a diverse student body, faculty, and staff and a commitment to equity practices.
  • Excellent verbal and written communication skills.
  • Discretion in handling sensitive and confidential information.
  • Demonstrated ability to use sound judgment and work independently as required.
  • Reliable transportation for in-person work.
PREFERRED QUALIFICATIONS:
  • One (1) to three (3) years of demonstrated employee onboarding experience and/or experience working in a Human Resources environment.
  • Demonstrated experience within a higher education environment, preferably within a Massachusetts state college or university.
  • Demonstrated experience using computer software applications applicable to a higher education environment, such as but not limited to Banner, Argos, Interview Exchange, or HR/CMS.
  • Understanding of and commitment to the goals and values of a community college.
  • Ability to communicate in a language in addition to English.

Additional Information:
Equal Opportunity/Affirmative Action:
Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right.
Application Instructions:
TO APPLY: Please complete our online application by clicking on the "Apply" button. The position will be open until filled. Review of applications will begin 10 calendar days from the posting date.
REQUIREMENTS TO COMPLETE APPLICATION PROCESS:
1) A completed Bristol Community College Employment Application.
2) A current resume/curriculum vitae.
All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.
A pre-employment criminal background check will be conducted for all positions.
The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.

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