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Emirates Customer Service Jobs (NOW HIRING)

Certified Collectibles Group

ND · On-site

$14 - $19.25/hr

Customer Service Representative (m/w/d) München, Deutschland, Vor Ort, Vollzeit, Montag-Freitag ... Emirates and China. Your responsibilities: * Contact person for our customers - via email and ...

Gutor

Installed Base Services Engineer

Houston, TX · On-site

... the United Arab Emirates, and the U.S.A to name a few. Gutor is committed to providing its ... Connect between the customer and Gutor's technical and commercial Customer Service teams. Provide ...

Gutor

Installed Base Services Engineer

Houston, TX · On-site

... the United Arab Emirates, and the U.S.A to name a few. Gutor is committed to providing its ... Connect between the customer and Gutor's technical and commercial Customer Service teams. Provide ...

Wingstop

Team Member

Chicago, IL · On-site

$15.40 - $17/hr

... Emirates. Wingstop Inc. quickly became a fan favorite when we first opened our doors in 1994. Our proprietary recipes, outstanding food and superior customer service created a demand that could only ...

Gutor

Field Service Engineer

Houston, TX

$85K - $100K/yr

... Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best ... The Field Service Engineer's (FSE) primary role is to perform services on customer sites ...

Wingstop

Team Member

Chicago, IL · On-site

$15.40 - $17/hr

... Emirates. Wingstop Inc. quickly became a fan favorite when we first opened our doors in 1994. Our proprietary recipes, outstanding food and superior customer service created a demand that could only ...

Wingstop

Team Member

Niles, IL · On-site

$15.40 - $17/hr

... Emirates. Wingstop Inc. quickly became a fan favorite when we first opened our doors in 1994. Our proprietary recipes, outstanding food and superior customer service created a demand that could only ...

Wingstop

Team Member

Niles, IL · On-site

$15.40 - $17/hr

... Emirates. Wingstop Inc. quickly became a fan favorite when we first opened our doors in 1994. Our proprietary recipes, outstanding food and superior customer service created a demand that could only ...

Gutor

Field Service Engineer

Houston, TX · On-site

$85K - $100K/yr

... Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best ... The Field Service Engineer's (FSE) primary role is to perform services on customer sites ...

Gutor

US Referrals

Houston, TX · On-site

... quality products and services. Gutor's products are designed to meet the demanding needs of ... Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best ...

Gutor

US Referrals

Houston, TX · On-site

... quality products and services. Gutor's products are designed to meet the demanding needs of ... Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best ...

Venus by Maria Tash

Retail Supervisor

Miami Beach, FL · On-site

... of Emirates and Kuwait. With a cult following of celebrities including Rihanna, Zoe Kravitz ... Ensure that the stylist team is always providing the highest level of customer service * Drive ...

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Emirates Customer Service information

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How much do emirates customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for emirates customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Emirates Customer Service Agent, and why are they important?

To thrive as an Emirates Customer Service Agent, you need strong communication skills, problem-solving abilities, and fluency in English (with additional languages being an asset), typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems like Amadeus, ticketing software, and CRM platforms is important for daily operations. Exceptional interpersonal skills, patience, and cultural sensitivity help agents deliver outstanding service to a diverse, global clientele. These skills ensure smooth travel experiences, enhance customer satisfaction, and uphold the airline’s reputation for excellence.

Does Emirates offer remote jobs?

Emirates Customer Service roles are primarily based on-site at company locations, such as airports and offices. Remote work is generally not available for these positions, which often require direct customer interaction and on-location presence. However, some administrative or support roles may offer flexible or remote options depending on the specific job and department.

How to get hired by Emirates?

To get hired as an Emirates Customer Service representative, applicants should meet the minimum age and education requirements, have strong communication skills, and demonstrate customer service experience. The application process typically involves submitting an online application, passing assessments, and attending interviews. Fluency in English and the ability to work flexible hours are also important factors.

What is the difference between Emirates Customer Service vs Emirates Cabin Crew?

AspectEmirates Customer ServiceEmirates Cabin Crew
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma, customer service skills, and training
Work EnvironmentCall centers, airport counters, online supportIn-flight, onboard aircraft, airport terminals
Employer & Industry UsageCustomer support for airline servicesPassenger service and safety onboard flights

Emirates Customer Service roles focus on assisting passengers via calls, emails, or at airports, emphasizing problem-solving and communication skills. Emirates Cabin Crew members provide in-flight service, ensuring passenger comfort and safety. While both roles require customer service skills, Cabin Crew positions involve specific training for safety procedures and in-flight responsibilities, whereas Customer Service roles are more support-oriented.

Is 27 too old for Emirates?

Emirates Customer Service roles typically have age requirements that focus on candidates' ability to perform the job, with many positions requiring candidates to be at least 18 or older. Being 27 is generally not too old for such roles, as airlines often value experience, communication skills, and customer service ability over age. Age limits are usually flexible as long as candidates meet the job's physical and qualification requirements.

How to get Emirates customer service job?

To get an Emirates customer service job, applicants should review the airline's official careers website for current openings, ensure they meet the minimum requirements such as good communication skills and relevant experience, and submit an online application. The selection process typically includes assessments, interviews, and background checks, and candidates may need to demonstrate proficiency in multiple languages and customer service tools.

What are some common challenges faced by Emirates Customer Service representatives, and how are they supported in overcoming them?

Emirates Customer Service representatives often deal with high volumes of customer inquiries, ranging from booking issues to special service requests, which can be challenging during peak travel periods or flight disruptions. To support staff, Emirates provides comprehensive training, robust knowledge bases, and access to experienced supervisors who can assist with complex situations. The company also fosters a collaborative team environment, encouraging representatives to share best practices and problem-solving strategies, ensuring customers receive timely and accurate assistance.

What are Emirates Customer Service representatives?

Emirates Customer Service representatives are professionals who assist passengers with inquiries, bookings, reservations, and travel-related issues for Emirates Airline. They provide support via phone, email, live chat, and at airport service desks to ensure a smooth and positive travel experience. Their responsibilities include handling flight changes, baggage concerns, special requests, and offering information about Emirates services and policies. Effective communication and problem-solving skills are essential for this role. They play a crucial part in maintaining Emirates' reputation for high-quality customer service.
Infographic showing various Emirates Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative - Munich (German/English bilingual) (w/m/d)

Customer Service Representative - Munich (German/English bilingual) (w/m/d)

Certified Collectibles Group

ND • On-site

$14 - $19.25/hr

Full-time

Posted 26 days ago

Job description

Customer Service Representative (m/w/d)
München, Deutschland, Vor Ort, Vollzeit, Montag-Freitag
Wir suchen zur Verstärkung unseres Teams für unseren Standort in München ab sofort und in Vollzeit eine:n
Customer Service Representative (m/w/d).
Über Uns
Die Certified Collectibles Group (CCG) ist ein weltweit führendes Unternehmen im schnell wachsenden Sammlermarkt. CCG wurde 1987 gegründet und bietet unabhängige Echtheits- und Bewertungsdienste an, die die Integrität des Sammlerlebens schützen und sichere Kauf- und Verkaufsentscheidungen ermöglichen. Bis heute wurden über 110 Millionen Münzen, Banknoten, Comics, Zeitschriften, Sammelkarten, Sportkarten, Briefmarken, Videospiele, Heimvideos und Autogramme von CCG zertifiziert. CCG genießt das Vertrauen von Sammlern und Händlern weltweit und ist in den USA, Großbritannien, Deutschland, den Vereinigten Arabischen Emiraten und China vertreten.
Deine Aufgaben:
  • Ansprechpartner:in für unsere Kund:innen - per E-Mail und Telefon
  • Annahme, Prüfung und Dokumentation eingereichter Sammlerstücke mit Blick fürs Detail
  • Aktive Aufbau und Pflege unserer Kundenbeziehungen im In- und Ausland
  • Unterstützung bei Abrechnungs- und Zahlungsvorgängen in enger Teamarbeit
  • Souveräne Bearbeitung von Reklamationen und Anliegen im Rahmen eines serviceorientierten Beschwerdemanagements
  • Mitwirkung im Tagesgeschäft rund um Organisation, Administration und Vertrieb
  • Präsenz auf Messen und Veranstaltungen zur aktiven Repräsentation unseres Unternehmens

Das bringst Du mit:
  • Abgeschlossene kaufmännische Ausbildung oder mindestens zwei Jahre Erfahrung im Kundenservice
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift (C1); weitere Sprachen sind ein Plus
  • Sicherer Umgang mit MS Office sowie Offenheit für neue Tools und Systeme
  • Klare, souveräne Kommunikation - schriftlich wie mündlich
  • Starke Kunden- und Serviceorientierung gepaart mit Struktur, Zuverlässigkeit und Verantwortungsbewusstsein
  • Eigeninitiative und hohe Einsatzbereitschaft
  • Freundliches Auftreten, Teamgeist und Reisebereitschaft für Messebesuche

Wir bieten:
  • Ein abwechslungsreiches und vielseitiges Aufgabengebiet in einem internationalen Team
  • Einen sicheren Arbeitsplatz im Herzen des Münchener Westends
  • Einen Fahrtkostenzuschuss zur Unterstützung Deines Arbeitswegs
  • Eine leistungsgerechte Vergütung mit Entwicklungsperspektive
  • Geregelte Arbeitszeiten für eine verlässliche Work-Life-Balance
  • Regelmäßige Firmenevents

Die Certified Collectibles Group - International GmbH ist eine in München ansässige deutsche Gesellschaft mit beschränkter Haftung (GmbH) und eine 100%-ige Tochtergesellschaft der Certified Collectibles Group, eine US-amerikanische Unternehmensgruppe mit Sitz in Sarasota, Florida.
Customer Service Representative (m/f/d)
Munich, Germany, On-site, Full-Time, Monday-Friday
We are looking to strengthen our team at our Munich location and are seeking a full-time Customer Service Representative (m/f/d) to start immediately.
About Us
Certified Collectibles Group (CCG) is a global leader in the fast-growing collectibles market. Founded in 1987, CCG provides third-party authentication and grading services that protect the integrity of the hobby and empower confident buying and selling decisions. To date, more than 110 million coins, banknotes, comic books, magazines, trading cards, sports cards, stamps, video games & home videos, and autographs have been certified by CCG. Trusted by collectors and dealers worldwide, CCG has locations in the United States, United Kingdom, Germany, United Arab Emirates and China.
Your responsibilities:
  • Contact person for our customers - via email and telephone
  • Receiving, examining, and documenting submitted collectibles with meticulous attention to detail
  • Actively building and maintaining customer relationships both domestically and internationally
  • Supporting invoicing and payment processes in close teamwork
  • Handling complaints and requests professionally within a service-oriented complaint management system
  • Participating in day-to-day operations related to organization, administration, and sales
  • Attending trade fairs and events to actively represent our company

What you bring to the table:
  • Completed commercial training or at least two years of experience in customer service
  • Excellent written and spoken German and English skills (C1); additional languages are a plus
  • Proficient in MS Office and open to new tools and systems
  • Clear and confident communication skills - both written and verbal
  • Strong customer and service orientation combined with structure, reliability, and a sense of responsibility
  • Initiative and a high level of commitment
  • Friendly demeanor, team spirit, and willingness to travel for trade fair visits

We offer:
  • A varied and diverse range of tasks in an international team
  • A secure job in the heart of Munich's Westend district
  • A travel allowance to support your commute
  • Performance-based compensation with opportunities for advancement
  • Regular working hours for a reliable work-life balance
  • Regular company events

Certified Collectibles Group - International GmbH is a German limited liability company (GmbH) based in Munich and a wholly owned subsidiary of Certified Collectibles Group, a US-based group of companies headquartered in Sarasota, Florida.

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