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Emergency Communications Jobs (NOW HIRING)

CONFIRE JPA

Emergency Communications Nurse

Rialto, CA · On-site

$95K - $138K/yr

Emergency Communications Center Opening Date: 02/08/2025 The Job ** THIS IS A CONFIRE POSITION ONLY ** CONFIRE is a separate entity from San Bernardino County and the Fire Protection District.

City of Irving

Emergency Communications Officer

Irving, TX · On-site

$58K - $82K/yr

Duties include receiving and handling emergency service calls from the public, which includes determining the nature and location of the emergency and ensuring proper radio frequencies for dispatch ...

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Emergency Communications information

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$30K

$48.5K

$62K

How much do emergency communications jobs pay per year?

As of Jun 25, 2026, the average yearly pay for emergency communications in the United States is $48,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $55,000.00 per year, depending on experience, location, and employer.

Is it hard to get into 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program, passing a background check, and demonstrating strong communication and multitasking skills. Competition can vary by location, but candidates often need to meet specific qualifications and sometimes obtain certifications such as Emergency Medical Dispatch (EMD).

What jobs pay 2000 a day?

In emergency communications, high-paying roles such as senior emergency management directors or specialized consultants can earn around $2,000 per day, especially with extensive experience or in high-stakes environments. These positions often require advanced certifications, leadership skills, and the ability to coordinate complex response efforts under pressure.

What are emergency communications jobs?

Emergency communications jobs involve receiving and dispatching calls for help during emergencies, such as medical incidents, fires, or crimes. Professionals in this field, often called 911 dispatchers or emergency communication specialists, are responsible for gathering critical information, providing instructions to callers, and coordinating with police, fire, and medical teams. These roles require strong communication skills, the ability to remain calm under pressure, and proficiency with specialized technology. Emergency communications personnel play a vital role in ensuring timely and effective responses to emergencies in their communities.

What are the key skills and qualifications needed to thrive in Emergency Communications, and why are they important?

To excel in Emergency Communications, you need strong multitasking abilities, quick decision-making, and a foundational understanding of emergency response protocols, often supported by relevant certifications like APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and 911 telephony is typically required. Outstanding calmness under pressure, clear verbal communication, and empathy are critical soft skills in this role. These skills are vital for ensuring accurate, timely information relay and effective coordination during high-stress emergencies.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to work under pressure. Some agencies require completion of emergency dispatch training and certification, such as the APCO Public Safety Telecommunicator certification.

What is the difference between Emergency Communications vs Emergency Dispatchers?

AspectEmergency CommunicationsEmergency Dispatchers
CertificationsEmergency Medical Dispatch (EMD), CPREMD, CPR, State-specific dispatcher certifications
Work EnvironmentCall centers, emergency response centersDispatch centers, emergency response facilities
Job RoleCoordinate emergency calls, relay information, support respondersReceive calls, dispatch emergency services, coordinate response

Emergency Communications professionals focus on managing emergency calls and providing critical information support, while Emergency Dispatchers actively send responders to incidents. Both roles require similar certifications and work in related environments, but their primary responsibilities differ: communication versus dispatching.

What are some common challenges faced by professionals in Emergency Communications, and how can new hires prepare for them?

Professionals in Emergency Communications often encounter high-pressure situations that require quick decision-making and clear communication. Managing multiple emergencies simultaneously, handling distressed callers, and accurately relaying information to first responders can be challenging. New hires can prepare by developing strong stress management techniques, practicing active listening skills, and familiarizing themselves with dispatch protocols and local geography. Ongoing training and support from experienced team members also help build confidence and resilience in this vital role.

How much money do 911 dispatchers get paid?

911 dispatchers, also known as emergency communications specialists, typically earn a median annual salary of around $45,000 to $50,000, depending on experience, location, and agency. They often work in high-stress environments and may require certification in emergency communication procedures.
More about Emergency Communications jobs
What cities are hiring for Emergency Communications jobs? Cities with the most Emergency Communications job openings:
What states have the most Emergency Communications jobs? States with the most job openings for Emergency Communications jobs include:
Emergency Communications jobs near you
911 Emergency Communications Supervisor

911 Emergency Communications Supervisor

Pitkin County, CO

Aspen, CO • On-site

$44.47 - $52.82/hr

Full-time

Posted 14 days ago

Job description

Salary: $44.47 - $52.82 Hourly
Location : AABC-Aspen Airport Business Center, CO
Job Type: Full-time with benefits, hourly
Job Number: 202300384
Department: Dispatch
Opening Date: 05/12/2026
Closing Date: 6/30/2026 11:59 PM Mountain
Bilingual Stipend: Yes
Hiring Minimum: $44.47
Hiring Maximum: $52.82
Pay Grade: P105
Hiring Range Description: This position is on a step pay plan, which is a structured pay system that determines employee pay. Employees progress through predetermined pay levels ("steps") based on specific criteria, such as years of service, performance, or additional qualifications/milestones. Each step corresponds to a higher pay rate, providing predictable, incremental raises.
** Early applications are encouraged**
*Job Postings without Closing Dates:
Job postings that do not have a closing date will remain open until filled.
*Job Postings with Closing Dates:
An application deadline may be extended if the original deadline produced fewer applications than expected. Likewise, a job posting may be closed prior to the listed closing date if the number of applications reach the limit for that position.
Job Summary
Under the direction of the Emergency Operations Manager and Emergency Communications Manager, the Dispatch Supervisor directly supervises assigned Emergency Communications Specialists, and supports operations in compliance with State and Federal laws and Pitkin County Regional Emergency Dispatch Center (PCREDC) mission, vision and values.
Job Responsibilities
  • Supervises the functions of the public safety communications system including emergency and nonemergency calls, Computer Aided Dispatch (CAD), and other communication systems; duties may vary according to job assignment. Duties may vary according to job assignment.
  • Provides frontline leadership including Emergency Communications Specialist staff supervision, training, coaching, conflict resolution, performance management, and oversight of daily operations and 24/7 staffing coverage.
  • Answers inquiries from the public within scope of authority; explains guidelines, procedures, policies.
  • Compiles and maintains operational data; reviews and maintains activity logs, and creates summary reports; processes administrative reports and personnel action forms
  • Supports the relationship between Pitkin County government and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and County staff; maintains confidentiality of work-related issues and County information; performs other duties as required or assigned.

Minimum Qualifications, Knowledge and Skills
  • One year of experience as 911 Senior Emergency Communications Specialist at Pitkin County (equivalent to 3+ years as 911 Emergency Communications Specialist), or a senior-level in another department or function in public safety dispatch.
  • High School Diploma or GED equivalent.
  • Must pass a thorough background investigation.
  • Terminal Operator certification for access to National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC) is required.
  • Must possess a valid Colorado Driver's License and acceptable Motor Vehicle Record.

Knowledge Of:
  • Clear and concise communication relaying details accurately.
  • Principles and practices of public administration.
  • Customer service techniques.
  • Public policy processes.
  • Communicating clearly and concisely and relaying details accurately.

Skill In:
  • Delegating and communicating directions clearly.
  • Handling multiple tasks simultaneously, under pressure, and in emergency and stressful situations.
  • Working efficiently both independently and as part of a team.
  • Organizing and prioritizing work to meet deadlines.
  • Developing, understanding, interpreting, and communicating policies and procedures.
  • Establishing and maintaining effective working relationships.

Physical Demands and Working Environment
  • Work is performed in a standard office environment, and in a fast paced, high volume call center environment; incumbents must remain alert and responsive while coordinating stressful situations in a fluid and dynamic work environment.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.
For more information, click for our 2025 Employee Benefits Guide in English. To review the version in Spanish, click
01
Are you willing to rotate to any of three shifts: days, nights and weekends?
  • Yes
  • No

02
Do you currently reside between Parachute and Aspen?
  • Yes
  • No

03
If you don't reside between Aspen and Parachute, are you willing to relocate to this area?
  • Yes
  • No

Required Question

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