Embroidery Manager Jobs in Rochester, NY (NOW HIRING)

Production Manager – Embroidery, Engraving & Heat Pressing

About Recognition Experts

For nearly 50 years, Recognition Experts has been a trusted, family-owned staple in custom recognition, corporate awards, embroidered apparel, and promotional products. We take pride in cultivating a friendly, collaborative, multi-generational workplace where every team member is treated like family.

We are expanding our operations and seeking a creative, self-motivated Production Manager to oversee our daily customized manufacturing operations. If you are looking for long-term career growth, high operational ownership, and a direct stake in our success through Profit Sharing, we want to hear from you!

Position Overview

The Production Manager will drive back-of-house manufacturing excellence across our specialized equipment—including computerized multi-head embroidery machines, rotary/laser engraving systems, and heat presses. Reporting directly to executive leadership, you will organize job queues, maintain machine output, enforce strict quality standards, and mentor a close-knit production crew.

Key Responsibilities

• Machine Operation & Production Execution: Hands-on setup, program loading, and operation of computerized embroidery machines, automated laser/rotary engraving systems, and heat press equipment.
• Pre-Press & Artwork Prep: Review digital job proofs, prepare screens/artwork files, select thread/ink color profiles, and calibrate machine parameters for exact customer specifications.
• Workflow & Deadline Management: Prioritize high-volume daily job queues to ensure all customer orders are completed accurately and shipped on time.
• Quality Control Auditing: Perform rigorous end-to-end quality checks to inspect for stitch density, alignment, color consistency, and print/engraving precision before final packaging.
• Preventative Equipment Maintenance: Perform routine maintenance, oiling, needle/blade replacements, and minor mechanical troubleshooting on all primary equipment to eliminate operational downtime.
• Team Leadership & Process Improvement: Foster a positive work environment, train production staff, manage supply inventories, and continuously refine workflow procedures for maximum efficiency.

Qualifications & Requirements

• Industry Experience: 2+ years of hands-on experience in customized production, specifically in commercial embroidery, engraving, or screen printing setups.
• Technical & Mechanical Aptitude: Strong mechanical skills with proven ability to troubleshoot production machinery and navigate computer-operated equipment software.
• Attention to Detail: Meticulous eye for design alignment, thread tension, color matching, and substrate quality.
• Professional Mindset: High-energy self-starter with excellent organizational, time-management, and problem-solving skills in a fast-paced setting.
• Physical Demands: Comfort standing for extended periods and the physical ability to safely lift up to 20–30 lbs.

Compensation & Workplace Perks

• Base Salary: Competitive pay negotiable based on industry experience.
• Profit Sharing: Generous profit-sharing program allowing you to directly benefit from the company's growth and success.
• Work-Life Balance: Consistent daytime schedule with weekends free for family.
• Supportive Environment: Long-term career stability within a friendly, multi-generational family business.
• Growth Potential: Clear pathways for professional advancement as we expand our production lines.
• Paid Training.

For nearly 50 years, Recognition Experts has been a trusted, family-owned staple in custom recognition, corporate awards, embroidered apparel, and promotional products. We take pride in cultivating a friendly, collaborative, multi-generational workplace where every team member is treated like family.
We are expanding our operations and seeking a creative, self-motivated Production Manager to oversee our daily customized manufacturing operations.