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Embedded System Jobs in Waterloo, ON (NOW HIRING)

Ford Motor Company

Automation Test Developer

Waterloo, ON · Hybrid

CA$89K - CA$139K/yr

Skilled with microcontrollers and embedded operating systems, specifically QNX and Linux. * Experienced in automated testing frameworks (PyTest, Slash, unit testing) and GUI testing solutions (Squish ...

JBT Marel Corporation

Field Service Technician

Guelph, ON · Remote

CA$25 - CA$35/hr

You will work with electrical/pneumatic/embedded controllers/servo systems (dependent on experience) You will complete on-site evaluations, install machine enhancements, and appropriately test and ...

Avidbots

Senior Hardware Developer

Kitchener, ON · On-site

Tackle design challenges ranging from high-level system architecture, power distribution, embedded and analog design to detailed schematic and PCB design, debugging, and testing on a board and system ...

Maple Reinders

Concrete Lead Hand

Guelph, ON · On-site

CA$43.15 - CA$49.14/hr

Inspect formwork and embedded items prior to concrete placement * Identify and correct deficiencies ... Knowledge of wall and slab formwork systems (Meva or similar) * Ability to read and interpret ...

Voyis

Manufacturing & Test Engineer

Waterloo, ON

CA$80K - CA$115K/yr

Background in optical, vision, electrical, or electro-mechanical systems as well as some experience with embedded computing technologies. * Engineering degree in Mechatronics, Mechanical, Optics ...

Teledyne

Electronics Design Engineer

Waterloo, ON

Interact with mechanical, FPGA, embedded software, and test engineers. * Work with our Sustaining Engineering group with issues that they are dealing with. * Work closely with Systems, Software ...

Proton

Senior Product Designer

Paris, ON

Designers sit embedded within engineering teams, involved in every stage - ceremonies, scoping ... Contribute to and enforce the Proton Design System - icons, components, interaction patterns, and ...

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All JobsEmbedded System JobsEmbedded System Jobs in Waterloo, ON

Embedded System information

What is the difference between Embedded System vs Firmware Engineer?

AspectEmbedded SystemFirmware Engineer
Required CredentialsBachelor's in Electrical, Computer Engineering, or related fieldsBachelor's in Computer Engineering, Electrical Engineering, or related fields
Work EnvironmentHardware and software development for embedded devicesDeveloping low-level code for hardware devices
Industry UsageConsumer electronics, automotive, medical devicesEmbedded devices, IoT, consumer electronics

Embedded System and Firmware Engineer roles often overlap, but embedded systems focus on designing complete hardware-software solutions, while firmware engineers specialize in writing low-level code that runs directly on hardware. Both roles require similar educational backgrounds and work in related industries, but their specific focus areas differ.

What are jobs in embedded systems?

Jobs in embedded systems involve designing, developing, testing, and maintaining software and hardware for embedded devices such as microcontrollers, IoT devices, and consumer electronics. These roles typically require knowledge of programming languages like C or C++, understanding of hardware interfaces, and experience with real-time operating systems. Professionals often work in industries like automotive, healthcare, and consumer electronics, and may need certifications or specialized training in embedded systems development.

Is embedded system a good career?

Embedded systems engineering is a stable career with demand in industries such as automotive, consumer electronics, and healthcare. It requires knowledge of programming languages like C and C++, as well as understanding hardware design and real-time operating systems. The field offers opportunities for specialization and growth with certifications and hands-on experience.

What engineers make $500,000?

Senior engineers in specialized fields such as software, electrical, or systems engineering with extensive experience, advanced skills, and leadership roles can earn $500,000 or more annually. High compensation often involves working in high-demand industries, holding executive or principal positions, or receiving significant bonuses and stock options.

What engineers make $300,000 a year?

Senior embedded systems engineers with extensive experience, specialized skills in hardware and software integration, and often working in high-demand industries such as aerospace or defense can earn $300,000 or more annually. Achieving this level typically requires advanced certifications, leadership roles, and working in companies with high compensation standards.
What cities near Waterloo, ON are hiring for Embedded System jobs? Cities near Waterloo, ON with the most Embedded System job openings:
Infographic showing various Embedded System job openings in Waterloo, ON as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Vice President, Customer Success

Lone Wolf Technologies

Cambridge, ON • On-site

Full-time

Posted 5 days ago

Job description

ESSENTIAL RESPONSIBILITIES & DUTIES:
Customer Success Strategy & Operating Model
  • Design and implement a segmented Customer Success model supporting strategic, scaled, and long-tail customer segments.
  • Establish engagement models including named CSM coverage, pooled customer management, and digital or AI-driven customer motions.
  • Lead customer segmentation, capacity planning, and book-of-business design aligned to customer value, complexity, and growth opportunity.
  • Define service levels, ownership boundaries, and operational standards across all customer segments.
  • Drive organizational transformation and change management initiatives to support evolving customer engagement models.
AI & Customer Success Platform Leadership
  • Evaluate, select, implement, and operationalize a Customer Success platform integrated with CRM, Support, billing, and product usage systems.
  • Develop health score frameworks, customer lifecycle workflows, segmentation logic, and reporting standards.
  • Define and execute an AI strategy for Customer Success, including workflow automation, risk identification, digital engagement, and productivity optimization.
  • Build scalable AI-enabled customer engagement models that improve coverage, prioritization, and proactive outreach.
Customer Lifecycle & Retention Management
  • Develop standardized lifecycle plays for onboarding, adoption, renewal readiness, risk mitigation, customer save motions, and expansion opportunities.
  • Ensure lifecycle plays are embedded into workflows and systems for consistent execution and measurement.
  • Build proactive risk identification and escalation processes to improve customer retention and renewal predictability.
  • Partner with Sales and Account Management teams to identify expansion opportunities and customer growth signals.
  • Drive improvements in Gross Revenue Retention (GRR), Net Revenue Retention (NRR), adoption, and customer health metrics.
Customer Capability & Issue Resolution
  • Expand Customer Success capabilities to directly resolve a broader range of customer issues and reduce unnecessary escalations to Support.
  • Partner with Support, Product, Services, Training, and Documentation teams to improve customer outcomes and reduce friction in the customer journey.
  • Develop technical and specialist capabilities within the Customer Success organization where appropriate.
  • Improve customer continuity and speed-to-resolution through stronger internal enablement and process alignment.
Leadership & Operational Excellence
  • Build and lead a high-performing Customer Success leadership team.
  • Establish KPIs, operating cadences, governance processes, and performance management frameworks.
  • Drive a culture of accountability, continuous improvement, operational rigor, and customer-centric execution.
  • Conduct regular business reviews and executive reporting on customer health, retention, adoption, and operational performance.
  • Collaborate cross-functionally with Product, Revenue Operations, Finance, Services, Support, and Sales leadership teams.
QUALIFICATIONS & EXPERIENCE:
  • Bachelor's degree in Business, Marketing, Technology, or related field required; advanced degree preferred.
  • 10+ years of progressive leadership experience in Customer Success, Account Management, or post-sale SaaS operations.
  • Executive leadership experience within a SaaS or technology organization with complex customer segmentation and retention models.
  • Proven experience redesigning or scaling Customer Success operating models across high-touch and tech-touch segments.
  • Experience implementing and operationalizing Customer Success platforms and workflow automation tools.
  • Strong understanding of AI, automation, digital engagement strategies, and customer lifecycle orchestration.
  • Demonstrated success improving retention, adoption, and customer outcomes through operational excellence and scalable processes.
  • Strong executive presence with the ability to influence and collaborate across senior leadership teams.
  • Experience leading organizational transformation and change management initiatives
KEY PERFORMANCE INDICATORS (KPIs):
  • Gross Revenue Retention (GRR)
  • Net Revenue Retention (NRR)
  • Customer adoption and product utilization
  • Customer health score improvement
  • Renewal readiness and churn reduction
  • Expansion opportunity contribution
  • Customer satisfaction and engagement metrics
  • AI adoption and workflow efficiency improvements
  • Operational scalability and process consistency
WHAT SUCCESS LOOKS LIKE:
  • A clearly defined and scalable Customer Success operating model is successfully implemented.
  • AI-enabled customer workflows improve coverage, prioritization, and proactive customer engagement.
  • Customer Success platform adoption becomes embedded into daily operational execution.
  • Standardized lifecycle plays drive consistency across onboarding, adoption, renewals, and expansion.
  • Customer Success resolves a broader range of customer issues directly, improving continuity and reducing handoffs.
  • Retention, adoption, and customer growth metrics improve measurably over time.
  • The Customer Success organization operates with strong accountability, measurable performance standards, and operational discipline
 
 
 
$220,000 - $260,000 a year
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