Embedded Linux Contract Jobs in Spartanburg, SC (NOW HIRING)

Job Summary:
Suncap Technology is seeking a Solution Architect for a contract position in Spartanburg, SC. The role involves day-to-day operational support for GPU-based environments, including monitoring system health, performing incident triage, and managing lifecycle tasks in a data center setting.
Responsibilities:
• Own day to day operational support for the initial 48 fully loaded GB300 racks, scaling to grow toward 144 racks by year end.
• Monitor system health, performance, and capacity; proactively identify and remediate issues impacting uptime or SLAs.
• Perform incident triage, troubleshooting, and coordination with Dell and NVIDIA support as needed.
• Support day to day data center activities
• Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot” doors etc.
• Escort dispatched field engineers (when applicable)
• LOIS parts management (will be trained once onsite)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
• Performs BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Works at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days – there are no exceptions
• Support rack level and node level lifecycle tasks: firmware/driver updates, BIOS tuning, OS patching, and configuration consistency.
• Assist with liquid cooling operations: safe work practices, coordination with facilities for maintenance/change activity, and monitoring of cooling performance and alarms.
• Validate and maintain power, cooling, and space documentation as the environment scales from 48 to 144 racks.
• Support cluster scheduler / workload manager operations (job queues, resource pools, and performance tuning) in the context of GPU heavy workloads.
• Work with to ensure that AI/HPC workloads are efficiently utilizing the GB300 infrastructure (GPU utilization, job distribution, bottleneck analysis).
• Help integrate the Dell/NVIDIA environment into existing operational tools (monitoring, logging, and ticketing systems) where appropriate.
• Develop and maintain runbooks, SOPs, and checklists for common tasks (e.g., node bring up, node retirement, firmware updates, GPU diagnostics, cooling system checks).
• Provide knowledge transfer and hands on coaching to operations staff, so they can confidently manage the environment over time.
• Support change management and planning for capacity expansions as racks are added through the year.
• Act as a trusted advisor on best practices for running large scale, liquid cooled GPU environments.
• Provide regular operational updates, risk/issue reports, and recommendations back to Dell account and services teams.
• Identify opportunities for additional Dell services or enhancements that reduce risk and improve performance.
Qualifications:
Required:
• PowerEdge Rack/Tower Experience, RHEL and Ubuntu OS, Experience working in a larger server environment.
• PowerEdge XE server experience - Poweredge XE-series GPU servers and accelerated/HPC environment
• Strong experience with HPC operations in production environments (scheduling, monitoring, troubleshooting, capacity management).
• Hands on expertise with NVIDIA GPU infrastructure (preferably GB200/GB300 class racks, H100/B100 or similar generations) including firmware/driver stack, monitoring, and lifecycle management.
• Familiarity with liquid cooled data center infrastructure: working safely around cold plate / rear door heat exchanger systems, understanding facility interfaces (CDU, manifolds, leak detection, etc.).
• Solid understanding of Linux administration (RHEL/CentOS/Ubuntu) in HPC/AI clusters: OS provisioning, patching, performance tuning, and troubleshooting.
• Experience with cluster management tools (e.g., Bright, OpenHPC, Slurm, PBS/LSF, Kubernetes based AI stacks, or equivalent schedulers and orchestration frameworks).
• Strong Day 2 operations mindset: incident response, root-cause analysis, change management, and operational runbook creation.
• Excellent customer facing communication skills and the ability to work on site, embedded with the customer's team and their operations staff.
Preferred:
• Prior exposure to liquid-cooled or rack-scale GPU platforms (Nvidia HGX, NVLink, etc.) is highly desirable
• Prior experience operating or supporting Dell XE/XE HPC & AI solutions and related management tooling.
• Background in Client/HPE HPC environments (familiar with how Client is typically deployed/managed in HPC shops, to ease comparison and migration).
• Exposure to AI/ML and GenAI workloads running at scale on NVIDIA GPU infrastructure (MLOps pipelines, model training/inference operations).
• Experience with data center facilities coordination (power and cooling planning, rack integration, cabling standards, change windows).
• Scripting skills in Python/Bash/PowerShell for automation, reporting, and integration with monitoring/ITSM systems.
• Familiarity with ITIL aligned processes (incident, problem, and change management) and documenting runbooks/SOPs.
• Strong scripting/automation skills, especially in Python and Bash, for automating operational workflows, health checks, and reporting across large GPU clusters.
• Experience building or maintaining infrastructure automation (e.g., Ansible, Terraform, or similar) for repeatable deployment, configuration, and lifecycle management of HPC/AI nodes.
• Some scripting skills in Python/Bash/PowerShell for automation, reporting, and integration with monitoring/ITSM systems.
• Experience with DevOps / Git based workflows (GitLab/GitHub, CI/CD) to help with scripts, automation playbooks, and configuration as code.
Company:
Suncap Technology is a staffing firm that provides recruiting and financial staffing services. Founded in , the company is headquartered in Davie, USA, with a team of 51-200 employees. The company is currently Growth Stage.