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Embassy Suites Jobs in Ridgeland, MS (NOW HIRING)

Embassy Suites Jackson/Ridgeland, MS

Hotel Cook

Ridgeland, MS · On-site

$12.25 - $16.25/hr

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee ...

Embassy Suites Jackson/Ridgeland, MS

Hotel Cook

Ridgeland, MS · On-site

$12.25 - $16.25/hr

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee ...

All JobsEmbassy Suites JobsEmbassy Suites Jobs in Ridgeland, MS

Embassy Suites information

See Ridgeland, MS salary details

$7

$11

$15

How much do embassy suites jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for embassy suites in Ridgeland, MS is $11.96, according to ZipRecruiter salary data. Most workers in this role earn between $10.87 and $13.17 per hour, depending on experience, location, and employer.

What is Embassy Suites?

Embassy Suites is a hotel brand owned by Hilton Worldwide, known for offering all-suite accommodations with separate living and sleeping areas. Guests enjoy complimentary amenities such as made-to-order breakfast and evening receptions with drinks and snacks. Embassy Suites hotels are popular with both business and leisure travelers due to their spacious rooms and convenient amenities. The brand is recognized for its consistent service and value across locations.

What are the typical responsibilities and team dynamics for a Front Desk Agent at Embassy Suites?

As a Front Desk Agent at Embassy Suites, you’ll be the first point of contact for guests, handling check-ins, check-outs, and responding to guest inquiries both in person and over the phone. The role involves close collaboration with housekeeping, maintenance, and management to ensure guest satisfaction and smooth operations. You’ll also help resolve guest issues and process payments, all while maintaining a friendly and professional demeanor. This fast-paced environment requires strong communication and multitasking skills, and offers opportunities to learn hospitality operations and advance to supervisory roles over time.

What are the key skills and qualifications needed to thrive as a Front Desk Agent at Embassy Suites, and why are they important?

To thrive as an Embassy Suites Hotel Front Desk Agent, you need customer service expertise, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel reservation systems, property management software (such as OnQ), and basic office equipment is essential. Exceptional interpersonal skills, problem-solving abilities, and a friendly demeanor help you excel in guest interactions. These skills ensure a welcoming guest experience, smooth hotel operations, and positive brand representation.

What is the difference between Embassy Suites vs Hotel Front Desk Agent?

AspectEmbassy SuitesHotel Front Desk Agent
Primary RoleLuxury hotel chain staff providing guest services and hospitalityFrontline staff managing guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma, hospitality experience often preferredHigh school diploma, customer service skills
Work EnvironmentUpscale hotel setting, often with amenities and conference facilitiesHotel lobby, front desk area, fast-paced environment
Industry UsageHospitality, hotel chain operationsHospitality, hotel industry

Embassy Suites staff typically work in upscale hotel environments, focusing on guest experience and hospitality services. Hotel Front Desk Agents also work in hotels but may serve a broader range of hotel types, handling guest check-ins, reservations, and inquiries. While both roles require customer service skills, Embassy Suites positions often emphasize luxury service standards, whereas Hotel Front Desk Agents focus on operational efficiency across various hotel settings.

What job categories do people searching Embassy Suites jobs in Ridgeland, MS look for?

The top searched job categories for Embassy Suites jobs in Ridgeland, MS are:

Embassy Suites jobs near you
Infographic showing various Embassy Suites job openings in Ridgeland, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $24,886 per year, or $12 per hour.

Food & Beverage Manager

Embassy Suites Jackson/Ridgeland, MS

Ridgeland, MS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Position Summary
The Manager of Food and Beverage is responsible for creating an atmosphere in all food services that will inspire guest to return and bring creativity and excitement to team members. The Manager of Food & Beverage serves as a leader to all kitchen, banquet, and restaurant team members.
Kana Hotel Group is proud to offer the following benefits:
  • Medical
  • Vision
  • Dental
  • 401K
  • Immediate Pay- earned wage access!
  • Vacation time
  • Sick time
  • Holiday pay
  • Bonus opportunities
  • Brand-specific employee discounts
  • Long term/short term disability
  • Life insurance

Primary Responsibilities
  • Supervise the Food & Beverage department of the hotel including restaurant food service, kitchen, lounge service, and banquet/catering service
  • Establish and promote a positive and exciting work environment
  • Establish staffing needs and oversee recruiting, screening, and hiring. Labor management for existing team members including scheduling.
  • Training and development for department team members; conducting coaching, training and development, and disciplinary action
  • Recommend termination to GM for department team members and participate in process
  • Enforce policies and procedures established by the company, the hotel brand and applicable state and local health codes.
  • Inspect equipment regularly for cleanliness and working condition
  • Supervise set-up, service and break-down of banquets.
  • Supports revenue and budgeting and cost objections by controlling food costs, labor hours, and avoids food wastage.
  • Aims to meet or exceed budgeted Gross Operating Profit.
  • Promotes explementary guest service experience by team members
  • Responds promptly to any escalated guests' inquiries or complaints; Coaches employees on improvement for guest complaints
  • Prepare for upcoming brand audits; Evaluate scores and take action on items requiring improvement
  • Restocking and all inventory control
  • Flexible availability to meet business demands for events, restaurant hours, team member absences, etc.
  • Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
  • Other duties as assigned

Education/Experience
  • Five years of food & beverage experience
  • Three years in a management position
  • Bachelor's Degree in Hospitality, Food Service Management preferred
  • Strong organization skills and attention to detail 2
  • Experience with establishing menu and service standards
  • Ability to drive company culture through team and guest experience

Physical Requirements
  • Frequent standing and walking for inspection
  • Set up of banquet tables to include lifting, bending, stooping, kneeling
  • Ability to lift and carry up to 50 pounds
  • Ability to taste and smell

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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