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Email Only Jobs in Chicago, IL (NOW HIRING)

USA Clinics Group

Email Marketing Manager

Northbrook, IL · On-site

$60K - $80K/yr

Writing email copy, managing our email database, designing email newsletters, and more * You will be measured on targets for both new customer acquisition and customer retention * You will work ...

Green Thumb

Email Marketing Manager

Chicago, IL · On-site

The Role We are looking for a qualified self-starter to join our company as an Email Marketing Manager. This individual will develop, manage, and optimize lifecycle, transactional and promotional ...

USA Clinics Group

Email Marketing Manager

Northbrook, IL · On-site

$60K - $80K/yr

Writing email copy, managing our email database, designing email newsletters, and more * You will be measured on targets for both new customer acquisition and customer retention * You will work ...

USA Clinics Group

Email Marketing Manager

Northbrook, IL · On-site

$60K - $80K/yr

Writing email copy, managing our email database, designing email newsletters, and more * You will be measured on targets for both new customer acquisition and customer retention * You will work ...

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All JobsEmail Only JobsEmail Only Jobs in Chicago, IL

Email Only information

See Chicago, IL salary details

$15

$39

$58

How much do email only jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for email only in Chicago, IL is $39.85, according to ZipRecruiter salary data. Most workers in this role earn between $34.90 and $45.05 per hour, depending on experience, location, and employer.

What are email only jobs?

'Email Only' jobs are positions where communication and work tasks are conducted exclusively or primarily through email. These roles typically do not require phone calls or in-person meetings, making them ideal for individuals who prefer written communication or need flexible, remote arrangements. Common responsibilities include responding to customer inquiries, processing orders, providing support, or coordinating projects—all via email. These jobs are often found in customer service, administrative support, or virtual assistant roles. They are particularly popular for remote work and can offer greater flexibility in working hours and environment.

What are the key skills and qualifications needed to thrive as an email marketing specialist?

To thrive as an Email Marketing Specialist, you need expertise in digital marketing strategies, copywriting, data analysis, and often a degree in marketing or a related field. Familiarity with email marketing platforms (such as Mailchimp or HubSpot), A/B testing tools, and analytics systems is typically required. Strong attention to detail, creativity, and excellent communication skills help set top performers apart. These skills ensure effective, targeted campaigns that drive engagement and achieve business goals.

What are some typical challenges faced by professionals working in email marketing roles, and how can they be addressed?

Professionals in email marketing roles often face challenges such as ensuring high deliverability rates, creating engaging content that resonates with diverse audiences, and staying compliant with evolving privacy regulations. Balancing personalization with automation and continuously optimizing campaigns based on analytics are also common hurdles. These challenges can be addressed by regularly updating email lists, performing A/B testing on subject lines and content, staying informed about legal requirements, and collaborating closely with design and analytics teams to refine strategies.

What is the difference between Email Only vs Customer Service Representative?

AspectEmail OnlyCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills; sometimes additional training
Work EnvironmentRemote or office-based, primarily computer and email communicationOffice or call center, involving phone and in-person interactions
Employer & Industry UsageCustomer support, sales, tech companiesRetail, telecom, service industries
Common Search & ComparisonFocuses on email communication tasksIncludes phone and in-person customer interactions

While Email Only roles involve handling customer inquiries via email, Customer Service Representatives often manage multiple communication channels, including phone and in-person support. Both roles require strong communication skills, but Email Only positions typically offer more remote work options and focus solely on written correspondence.

What are popular job titles related to Email Only jobs in Chicago, IL?

For Email Only jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Email Only jobs in Chicago, IL look for?

The top searched job categories for Email Only jobs in Chicago, IL are:

Email Only jobs near you
Infographic showing various Email Only job openings in Chicago, IL as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, and 9% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $82,885 per year, or $39.8 per hour.

Customer Support Agent (email only)

AltaStaff, LLC

Chicago, IL

$18/hr

Full-time

Re-posted 29 days ago

Job description

Job Position: Customer Support Agent (email only)

Location: 100% Remote

Pay Rate: $18.00/hr

Schedule: Part-Time

Title: Customer Support Agent (email only)

• Time will primarily be spent on the front lines with users, assisting them from the moment they sign up with the payroll application, and through the entire usage of the application.

• You’ll be an internal detective, mediating between product teams, tech teams, partner teams, and application users, making sure users are having an amazing customer experience.

• An ideal candidate has experience providing customer support in a tech environment and is ready to roll up their sleeves to help users and improve their lives.

Job Responsibilities (but not limited to):

• Answer questions from customers over email, acting as a second level of customer support on the issues that first level of support cannot solve.

• Become a product expert, understanding deeply everything from the payroll application signup process, wage advance and repayments product, as well as all things related to digital banking platform - for someone that wants a crash course in fintech, this is the role!

• In solving user’s toughest problems, you’ll work across many teams internally to resolve any weird issues customers are having, including collaboration with product managers, engineers, designers, marketers, etc.

• Keep the wheels running in the background on many processes required to support users across direct deposit switches, identity verification, fraud and disputes, and many more.

• Learn the ins and outs of digital banking support, expanding your knowledge of both the on-demand pay space and the infrastructure of digital banking platform.

• Work closely with a fantastic group of people invested in users and the client’s mission.

Required Education/Experience:

• High school diploma, GED, or equivalent certification.

• 1-2+ years of experience in a customer support role.

o Tier 2 level support or tech space experience is preferred.

o Freshdesk or Zendesk experience highly preferred.

• Excellent communications skills (written and verbal) in explaining tough concepts to customers, particularly on paychecks and direct deposit.

• An aptitude for numbers and math - users’ toughest questions are usually around their finances, and we love team members who can crunch some numbers.

• A desire to gain a deep understanding of hourly workers and the financial challenges they face.

• An excitement about joining an early startup in the fintech space and about learning all things digital banking.

• A team player, who is ready to work hard and achieve success.

Work Environment Requirements:

• Must be able to stand or sit for prolonged periods (75% of the time)

• Must have Private, Secured Internet Connection.

• Must confirm work environment is safe and secure for work in handling private and sensitive information.

• Constantly operates a computer and other office equipment.

• Constantly works indoors in a secluded safe space.

• Must have High-speed internet access: 20 MBPS minimum for upload; 100 MBPS minimum for download required.

Preferred Experience:

• Be mission oriented and able to foster empathy for customers whose circumstances may be different from your own.

• Have a bias towards action - you love taking the lead on challenging problems and hate sitting still.

• Be curious to learn about complex systems and problems.

• Have strong analytical skills and experience running and hypothesis-driven experiments and evaluating their results.

• Excellent communicator, in both written and verbal form.

• Strong collaboration in team environments, but able to act quickly as the decision-maker.

#ZR

INDLP

AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.