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Email Csr Jobs in Utah (NOW HIRING)

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Xyngular

Customer Service Representative

Lehi, UT

$15 - $20.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Mountain Home

Customer Service Representative

Layton, UT · On-site

$18 - $20/hr

Customer Service Representative Mountain Home Services is seeking a Customer Service Representative ... Respond to e-mail inquiries * Receive and record completed work orders from field technicians

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All JobsEmail Csr JobsEmail Csr Jobs in Utah

Email Csr information

What cities in Utah are hiring for Email Csr jobs?

Cities in Utah with the most Email Csr job openings:

Customer Service/ Inside Sales Representative

West Valley, UT • On-site

Desert Tech
Guided Missile and Space Vehicle Manufacturing • 11 - 50 employees
Learn more about Desert Techexternal

$17 - $23/hr

Other

Re-posted 5 days ago

Key responsibilities

  • Respond to customer and dealer inquiries via telephone, email, and other communication channels.

  • Enter, process, and maintain accurate customer and dealer orders and records in the CRM.

  • Build relationships with existing dealers and customers, conduct outbound calls, and follow up on sales opportunities.

Job description

Customer Service / Inside Sales Representative


Desert Tech — West Valley City, Utah
Full-Time | $17–$23 per hour, plus commission opportunities


Build Your Career With Desert Tech

Desert Tech is seeking motivated individuals to join our customer service and sales team. This multi-level position may be structured as a Customer Service Representative, Inside Sales Representative, or a combination of both, depending on the candidate’s experience, capabilities and career goals.

Whether you are looking to begin a career in sales or already have experience developing customer relationships and generating revenue, this position offers an opportunity to grow with a premium American firearms manufacturer.


Compensation and Career Growth

  • $17–$23 per hour, depending on experience, qualifications and assigned responsibilities
  • Opportunities to earn additional commission based on sales performance
  • Product and sales training
  • Performance-based advancement opportunities within Desert Tech’s sales department
  • Employee benefits and product-related perks


Customer Service Responsibilities

Candidates beginning in the customer service track may be responsible for:

  • Responding to customer and dealer inquiries by telephone, email and other communication channels
  • Providing accurate information regarding products, pricing, availability and order status
  • Entering and processing customer and dealer orders
  • Helping resolve customer concerns professionally and efficiently
  • Maintaining accurate customer records and communication history in the CRM
  • Developing strong working knowledge of Desert Tech products and policies
  • Identifying sales opportunities and directing qualified customers to the appropriate sales representative


Inside Sales Responsibilities

Candidates with applicable sales experience may also be responsible for:

  • Building relationships with existing dealers and customers
  • Conducting outbound calls and following up on sales opportunities
  • Reactivating inactive accounts and developing new business
  • Recommending products based on customer and dealer needs
  • Preparing quotes, following up on open opportunities and closing sales
  • Promoting current products, programs and dealer incentives
  • Maintaining an organized pipeline and documenting sales activity in the CRM
  • Achieving assigned sales and activity goals


What We’re Looking For

  • Strong written and verbal communication skills
  • A professional, helpful and confident approach to customers
  • Dependability, organization and attention to detail
  • Ability to learn technical product information
  • Comfort working with telephone, email, CRM and order-management systems
  • Ability to take initiative and follow through on commitments
  • Interest in developing customer-service and professional sales skills
  • Firearms knowledge or industry experience is helpful, but not required


Position Level

Final title, responsibilities and starting compensation will be determined by the candidate’s experience and demonstrated capabilities:

  • Customer Service Representative: Entry-level customer support, order processing and product education
  • Customer Service/Inside Sales Representative: Customer support combined with account development and sales responsibilities
  • Inside Sales Representative: Outbound sales, account growth, lead follow-up and revenue responsibility

High-performing customer service representatives may be considered for expanded sales responsibilities and advancement based on reliability, product knowledge, CRM proficiency, customer-service performance and demonstrated sales ability.


Apply Today

If you are customer-focused, motivated to learn and interested in building a career with Desert Tech, we encourage you to apply. Please submit your résumé along with a brief explanation of your customer service, sales or firearms-industry experience.