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Email Communication Jobs in Illinois (NOW HIRING)

Email Marketing Manager

Northbrook, IL ยท On-site

$60K - $80K/yr

Ensure prompt, accurate and error-free communication to build loyal relationships and minimize unsubscribes * Work closely with sales and marketing teams to identify our target email audience, grow ...

Email Marketing Manager

Northbrook, IL ยท On-site

$60K - $80K/yr

Ensure prompt, accurate and error-free communication to build loyal relationships and minimize unsubscribes * Work closely with sales and marketing teams to identify our target email audience, grow ...

Email Marketing Manager

Northbrook, IL ยท On-site

$60K - $80K/yr

Ensure prompt, accurate and error-free communication to build loyal relationships and minimize unsubscribes * Work closely with sales and marketing teams to identify our target email audience, grow ...

Customer Service Represenative

Ingleside, IL ยท On-site

$15.50 - $21/hr

Experience managing shared inboxes and handling a high volume of email communication * Strong written communication and customer service skills * Proficiency with Microsoft Outlook, Teams, Excel, and ...

New

Customer Service Represenative

Ingleside, IL ยท On-site

$15.50 - $21/hr

Experience managing shared inboxes and handling a high volume of email communication * Strong written communication and customer service skills * Proficiency with Microsoft Outlook, Teams, Excel, and ...

New

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Email Communication information

Infographic showing various Email Communication job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Email Support Specialist

Chicago, IL โ€ข On-site, Remote

Erie Neighborhood House
51 - 200 employees

Full-time

Re-posted 23 days ago


Job description

Description

We are currently seeking an Email Support Specialist to join Erie Neighborhood House, a non-profit organization based in Chicago. As an Email Support Specialist, you will play a crucial role in providing timely and efficient support to our clients and stakeholders via email communication. This position is vital to ensuring a positive experience for our community members and maintaining strong relationships with our partners. You will be involved in a variety of projects aimed at enhancing our services and outreach efforts, making this role essential to our organization's mission.

Responsibilities:
  • Respond to customer inquiries and concerns via email in a professional and timely manner.
  • Provide accurate information about our programs, services, and events to clients and partners
  • Collaborate with team members to improve response times and customer satisfaction metrics.
  • Identify recurring issues and recommend process improvements to prevent future occurrences.
  • Maintain detailed records of all email correspondence for reference and reporting purposes.
  • Assist in creating email templates and FAQs to streamline responses and improve efficiency.
Requirements:
  • Excellent written communication skills with a keen eye for detail and grammar.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in email management tools and customer relationship management (CRM) systems.
  • Adaptability to learn new processes and procedures quickly.
  • Experience in a similar role or customer service position is preferred but not required.
  • Passion for helping others and making a positive impact in the community.