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Email Communication Jobs in Arizona (NOW HIRING)

transpak

Customer Service Representative

Goodyear, AZ · On-site

$19/hr

Partners with the sales team to meet and exceed customer's service expectations Email Communication Support * Manage and maintain all emails that come into the Customer Service group email, including:

transpak

Customer Service Representative

Surprise, AZ · On-site

$19/hr

Partners with the sales team to meet and exceed customer's service expectations Email Communication Support * Manage and maintain all emails that come into the Customer Service group email, including:

Embryriddle

Personalization Specialist

Prescott, AZ · On-site

Recommend and implement email communication strategies * Develop policies and best practices for prospect student population segmentation * Work with the Marketing CRM Analysts to assess the current ...

Keyline Sales

Inside Sales/ Office mangment

Tempe, AZ · On-site

Daily responsibilities include coordinating with outside sales representatives, managing phone and email communication, and ensuring timely follow-up with customers and vendors. The position also ...

LHH US

CSR

Tempe, AZ · On-site

$21/hr

Position Overview The Customer Service Representative will be responsible for assisting customers through inbound and outbound phone calls as well as email communication. The ideal candidate will ...

LHH US

CSR

Tempe, AZ · On-site

$21/hr

Position Overview The Customer Service Representative will be responsible for assisting customers through inbound and outbound phone calls as well as email communication. The ideal candidate will ...

Gatik AI

Box Truck Driver

Peoria, AZ · On-site

$24 - $26/hr

Comfortable with Samsara ELD, timecard tools, Slack and email. * Communication: Clear report writing, precise DVIR record-keeping, and strong vendor communication skills. * Cab Access: Ability to ...

Gatik AI

Box Truck Driver

Peoria, AZ · On-site

$24 - $26/hr

Comfortable with Samsara ELD, timecard tools, Slack and email. * Communication: Clear report writing, precise DVIR record-keeping, and strong vendor communication skills. * Cab Access: Ability to ...

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Email Communication jobs near you
Infographic showing various Email Communication job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Customer Service Representative

Goodyear, AZ • On-site

transpak
See more jobs at transpakexternal

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Who We Are 

Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging 

Your Role 

Customer Service Representative (Level I) 

Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT Flexibility Required

Compensation: $19.00 per hour

Benefits: Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay 

Using your in-depth knowledge of TransPak company products and programs that you’ll gain over time through a supportive manager and team; you’ll provide effective customer service for all internal and external customers. As someone who is naturally friendly and professional, you’ll prioritize well, work independently and communicate often with team members within the Customer Service Department and other TransPak teams 

 

What You’ll Be Doing

 

Essential Function

 

  • Provide timely and accurate information to incoming customer order status and product knowledge requests
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Process customer orders/changes/returns according to established department policies and procedures
  • Work closely with Planner for scheduling of orders
  • Work closely with the credit department to resolve disputed credit items
  • Partners with the sales team to meet and exceed customer’s service expectations

 

Email Communication Support

  • Manage and maintain all emails that come into the Customer Service group email, including:
    • Responding to emails within 15 minutes, even if it doesn’t pertain to your assigned Sales representative
    • Then, taking appropriate action on the email which may include assisting the customer, forwarding to the appropriate contact, performing a status request or placing an order

Order Support

 

  • Enter new orders, release blanket orders and manage reschedules
  • Receive purchase order, enter order into the system, e-mail order to Sales Representative for approval, process work order, and send confirmation email, either pass to the shop for processing or 2 week out drawer
  • Manage Back orders and past dues daily
  • Manage 2-week out drawer
  • Confirm next day scheduled orders, daily
  • Closing the Red Tag billing process by pricing the labor, attaching the Purchase Order

 

Handling Phone Calls

  • Answer all incoming calls in a courteous and professional manner and follow-through with the appropriate action by answering calls to the Customer Service Department main line and your direct extension
  • Provide customers with status updates and ETA’s
  • Maintain Voicemail box and keep current respond to customer’s messages

What We’d Like to See from You

Highly Desired

  • High School Graduate or GED
  • Must be Bilingual (ENG and SPN)
  • 1-2 years’ experience as a Customer Service Representative
  • Customer/Client focused
  • Problem solver and analysis
  • Experienced with time management
  • High level of motivation and strong work ethic

Preferred and Helpful

  • Program Management experience
  • Sage X3 experience or other ERP systems
  • Excellent communication
  • Effective interpersonal skills

Interested but Concerned You’re Not Qualified?

 

Don’t meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings

Apply