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Elearning Support Specialist Jobs in Spring, TX (NOW HIRING)

The Learning Specialist supports training delivery across field locations. This entry-level role works onsite with employees and leaders to assist with onboarding, role-based, and customer experience ...

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Adaptability and continuous learning. Event Services (ES) Career Pathway The Event Services pathway ... Support Specialist role, building foundational MeetMax knowledge, client service skills, ticket ...

The Business Support Specialist will play an integral role to ensure all admin tasks for Edinburgh ... e. training documentation, contracts, COI, minutes of meetings etc). * Ensure all actions are ...

The Business Support Specialist will play an integral role to ensure all admin tasks for Edinburgh ... e. training documentation, contracts, COI, minutes of meetings etc). * Ensure all actions are ...

Peer Support Specialist

Houston, TX

$16.75 - $21.50/hr

The OD2A Peer Support Specialist conducts outreach and engagement to eligible population in a ... Group affiliations a strong plus; i.e., NAMI, DBSA, AA, NA, etc. * Must have basic understanding of ...

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Elearning Support Specialist information

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$10

$21

$40

How much do elearning support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for elearning support specialist in Spring, TX is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.24 per hour, depending on experience, location, and employer.

What is an elearning support specialist?

Elearning Support Specialists are professionals who assist students, instructors, and staff with technical and functional support related to online learning platforms and digital educational resources. They help troubleshoot issues with learning management systems, provide guidance on using educational technologies, and may train users on best practices for online learning. Their role ensures that both learners and educators have a smooth and effective experience with digital education tools.

What are the key skills and qualifications needed to thrive as an elearning support specialist?

To thrive as an Elearning Support Specialist, you need a strong understanding of learning management systems (LMS), troubleshooting skills, and experience in educational technology, often supported by a relevant degree or certification. Familiarity with platforms like Moodle, Blackboard, or Canvas, as well as basic HTML and multimedia tools, is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for assisting users and collaborating with educators. These skills ensure efficient technical support, smooth course delivery, and a positive learning experience for both students and instructors.

What are the most common challenges faced by an elearning support specialist, and how can they be addressed?

Elearning Support Specialists often encounter challenges such as troubleshooting technical issues for a diverse user base, managing multiple support requests during peak times (like course launches), and staying updated with evolving learning technologies. To address these, it's important to develop strong communication skills, maintain organized documentation of common solutions, and participate in ongoing training. Collaborating closely with instructional designers, IT staff, and faculty members also helps ensure timely and effective support for both instructors and learners.

What is the difference between Elearning Support Specialist vs Instructional Designer?

AspectElearning Support SpecialistInstructional Designer
CredentialsTypically requires certifications in LMS platforms, customer support, or technical trainingRequires degrees or certifications in instructional design, education, or related fields
Work EnvironmentSupports end-users within organizations, troubleshooting LMS issues, providing technical assistanceDesigns and develops educational content, courses, and learning materials
Employer & IndustryEducational institutions, corporate training departments, e-learning companiesEducational institutions, corporate training, e-learning development firms
Search & Comparison IntentOften compared for technical support roles in e-learningCompared for content creation and course development roles

The main difference is that an Elearning Support Specialist focuses on technical support and troubleshooting within LMS platforms, while an Instructional Designer concentrates on creating and designing educational content and courses. Both roles are essential in e-learning environments but serve different functions in the learning process.

Instructional System Design & eLearning Specialist

Houston, TX • On-site

KBR, Inc.
IT Services • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


KBR rating

8.3

Company rating: 8.3 out of 10

Based on 48 frontline employees who took The Breakroom Quiz


Job description

Title:
Instructional System Design & eLearning Specialist
Belong. Connect. Grow. with KBR!
Around here, we define the future.
We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely.
We are seeking an experienced and versatile Instructional Design & eLearning Specialist to lead the design, development, and deployment of mission-critical training solutions for NASA's Flight Operations Directorate (FOD). Operating at the vital intersection of instructional systems design (ISD), modern digital media production, and technical project management, this role is essential in building workforce capability for the next generation of NASA's spaceflight operations.
Collaborating directly with Flight Controllers, Instructors, subject matter experts (SMEs), and video production teams, you will drive comprehensive learning initiatives. Your work will directly prepare astronauts and ground control teams to safely and successfully execute human spaceflight operations across all current and future NASA missions, including the International Space Station (ISS), Artemis Missions and future lunar base initiatives.
Location: Onsite at NASA Johnson Space Center, 77058
Core Responsibilities
Instructional Design, Instruction & Content Development
  • Apply ADDIE and sound ISD principles to design, build, and maintain interactive, technical learning solutions (eLearning, web-based, and classroom materials).
  • Partner with SMEs, flight controllers, and engineers to perform Training Needs Analysis (TNA) and translate complex technical/operational requirements into clear instructional assets.
  • Drive content evolution across programs: incorporate new Artemis program content while adapting heritage ISS modules for the evolving multi-program operations landscape.
  • Coordinate, facilitate, and help lead core FOD common content programs, such as Space Flight Academy, Instructor Training Courses (ITC), and Evaluator/Mentor Modules.
  • Support train-the-trainer initiatives to equip flight instructors with baseline instructional delivery techniques.

Digital Media & eLearning Production
  • Utilize modern authoring tools (e.g., Articulate 360, Camtasia) and digital media editing platforms (Adobe Creative Suite) for audio, video, and visual asset production.
  • Maintain, update, and convert online lessons to modern formats; optimize online learning design workflows, file management structures, and internal web/knowledge bases (SharePoint, Wiki).
  • Author scripts, storyboards, and interactive courseware; manage media assets and troubleshoot technical issues with deployed courseware.

Project Management
  • Manage training initiatives from inception to delivery: establishing timelines, tracking project milestones, estimating resource requirements, and ensuring rigorous quality standards.

Basic Qualifications & Requirements
Required
  • Education: Bachelor's degree in Instructional Design, Instructional Technology, or a related field
  • Experience: 4+ years of direct experience developing technical training/eLearning solutions.
  • Portfolio: A digital portfolio demonstrating end-to-end ISD deliverables, eLearning interactions, and multimedia work is required upon application.
  • Instructional Tools: Proven proficiency with authoring tools (Articulate Storyline/Rise, Camtasia) and multimedia editing tools (Adobe Creative Suite).
  • ISD Frameworks: Demonstrated expertise applying the ADDIE model, storyboarding, and scriptwriting within technical environments.
  • Project Management: Track record of managing training projects, scheduling, milestone tracking, and stakeholder communication.
  • Communication & Collaboration: Excellent written and verbal communication skills with the ability to consult effectively with highly technical subject matter experts and navigate fast-paced deadlines.
  • Schedule Flexibility: Ability to occasionally support work outside standard business hours to meet critical mission surge requirements.

Highly Desired / Preferred
  • Flight Operations Knowledge: Prior experience supporting flight operations, aerospace systems, or technical/high-consequence training environments.
  • Technical & Data Management: Working knowledge of web technologies (HTML, CSS, JavaScript) and experience maintaining structured data platforms (SharePoint Online, Wikis).
  • Job Analysis Techniques: Experience with DACUM or formal workforce task analysis methodologies.

Physical & Working Conditions
  • Equipment Transport & Setup: Ability to lift, move, and position training hardware, media equipment, and AV/studio gear weighing up to 25 lbs, with or without reasonable accommodation.

Onsite Mobility: Ability to navigate training facilities, classroom environments, and simulation spaces to support live instruction and equipment setup.
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to an ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Click here to learn more: KBR Benefits New | KBR
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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About KBR

Sourced by ZipRecruiter

At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1998