This is an exciting opportunity to join a dynamic and growing non-profit organization that provides programs and services to over 27,000 children, families, and seniors living in affordable housing and workforce communities across the country. We connect, engage, and empower residents across four key initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building, serving as vital links between residents and services in an autonomous, community-focused environment. Our impact is tangible and life-changing, as evidenced by the success stories shared on our website: www.project-access.org/success-stories/
Join the Project Access team and create impact in the lives of our residents. Hear from them and how their lives have changed: www.project-access.org/success-stories/
The opportunity
The Volunteer and Community Partnerships Manager provides strategic leadership for Project Access' volunteer engagement program, corporate volunteer partnerships, internships, and community engagement initiatives. The position builds on an established, multi-state volunteer and internship infrastructure and advances the organization's mission to foster community engagement, support operational needs, and create value across teams and programs.
What you'll do
- Maintain, formalize and scale a comprehensive volunteer engagement strategy.
- Recruit, screen, onboard, train, and engage volunteers while providing oversight for corporate volunteer experiences and partnering with site teams to support intern engagement, supervision, and academic requirements.
- Maintain and expand relationships with corporations, civic organizations, universities, and faith-based communities to expand volunteer participation.
- Coordinate volunteer support for fundraising events, including signature events such as golf and pickleball tournaments.
- Continue building out the Adopt-a-Resource Center volunteer initiative.
- Formalize and expand the current internship and volunteer relationships with corporates, colleges and universities.
- Maintain and create volunteer policies, procedures, training materials, and risk-management practices.
- Track volunteer participation, hours, retention, satisfaction, and economic impact using the organization's tools.
- Produce monthly and quarterly performance dashboards.
- Partner with Development staff to cultivate volunteers into donors, ambassadors, sponsors, and committee members.
- Collaborate with Marketing to highlight volunteer stories and community impact.
- Support board committees and community advisory groups as assigned.
Required Qualifications
- Bachelor's degree required.
- 3+ years of progressively responsible volunteer management, nonprofit leadership, community engagement, or related experience.
- Demonstrated ability to recruit and lead volunteers.
- Experience working with CRM systems (Bloomerang preferred).
- Strong project management, communication, presentation, and relationship-building skills.
- Ability to manage multiple priorities in a fast-paced environment.
Core Competencies
- Strategic leadership; volunteer engagement; partnership development; fundraising collaboration; project management; data analysis; public speaking; team leadership; customer service; continuous improvement.
Key Performance Indicators
- Volunteer recruitment and retention
- Active volunteer hours
- Corporate volunteer partnerships established
- Internship placements
- Volunteer satisfaction
- Event volunteer fulfillment
- Volunteer-to-donor conversion
- Resource Center engagement
- Timeliness and accuracy of reporting
30-60-90 Day Success Plan
- This plan assumes a handoff from the outgoing volunteer manager, including documented processes, warm introductions to existing corporate and university contacts, and CRM/data continuity
- First 30 Days: Complete handoff with outgoing volunteer manager and assess current program, meet stakeholders, review systems, establish priorities.
- Days 31-60: Continue supporting established internship programs and ongoing recruitment, identify improvements in onboarding/training, maintain dashboard reporting, continue corporate outreach.
- Days 61-90: Identify new internship programs to establish, Adopt-a-Resource Center initiative to expand, update annual volunteer calendar, maintain current KPI dashboard.
The details:
- Work location: Hybrid near corporate office in Orange, CA
- Work schedule: This is a full-time, exempt position with a work schedule of Monday through Friday and may include evenings and occasional weekends as needed.
- Reports to: VP of Development
- Travel: 25% to attend conferences and events supporting Fund Development department's efforts Annual compensation: $71,000-$73,000
- Benefits:
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- Health insurance, dental insurance, long-term disability, term life insurance, and an Employee Assistance Program (EAP). Additionally, the following voluntary benefits are available at 100% employee cost: vision insurance, voluntary life insurance, pet insurance, and supplemental benefits.
- Safe Harbor 401(k) with 4% company match .
- Paid time off + 14 paid holidays
Project Access, Inc. is an at-will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.
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The pay range for this role is:
71,000 - 73,000 USD per year (Corporate Office - HQ)
