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Ecommerce Support Analyst Jobs in Texas (NOW HIRING)

SPECS FAMILY PARTNERS LTD

$16.25 - $20.75/hr

Department: eCommerce Summary: The Customer Support Representative is responsible for providing quality and timely customer service to both Spec's employees and its customers. This will include ...

Zones LLC.

Director, eCommerce

Richardson, TX · On-site

$185K - $215K/yr

Support strategic customer pursuits by presenting Zones' digital commerce value proposition ... Analytics, Reporting & Operational Excellence * Monitor digital commerce performance, including ...

Zones

Director, eCommerce

Richardson, TX

Support strategic customer pursuits by presenting Zones' digital commerce value proposition ... Analytics, Reporting & Operational Excellence * Monitor digital commerce performance, including ...

TopView Sightseeing

Ecommerce Manager

Dallas, TX · On-site

The ideal candidate blends an analytical mindset with strong digital marketing, merchandising, and technical product management skills. Responsibilities * Ecommerce Strategy: Develop and execute the ...

TopView Sightseeing

Ecommerce Manager

Dallas, TX · On-site

The ideal candidate blends an analytical mindset with strong digital marketing, merchandising, and technical product management skills. Responsibilities * Ecommerce Strategy: Develop and execute the ...

TopView Sightseeing

Ecommerce Manager

Dallas, TX · On-site

The ideal candidate blends an analytical mindset with strong digital marketing, merchandising, and technical product management skills. Responsibilities * Ecommerce Strategy: Develop and execute the ...

ASK Consulting

E-Commerce Sales Specialist

Plano, TX · On-site

$46/hr

E-Commerce Sales Specialist Location: Plano, TX-75023 Duration: 12 Months Pay Rate: $46/hr/W2 ... Analytical mindset with the ability to interpret sales data and make data-driven decisions. * Self ...

New

GSM Outdoors

Director of E-Commerce

Irving, TX · On-site

We're seeking an experienced Director of E-Commerce to lead the strategy, execution, and ... Support website migrations, platform upgrades, and new brand launches. Leverage Data & Analytics

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Ecommerce Support Analyst information

What cities in Texas are hiring for Ecommerce Support Analyst jobs?

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Hybris e-Commerce Support Lead

Plano, TX

Sarian Solutions
IT Services • 1 - 10 employees
Learn more about Sarian Solutionsexternal

Full-time

Re-posted 19 days ago

Job description

Company Description

Sarian Solutions Inc.

Trusted Partner for your all IT Needs.

Job Description

Hi,

Greetings from Sarian

Sarian Solutions is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies.

Role: Hybris e-Commerce Support Lead

Location : Plano, Texas

Position: Fulltime


Job Description

JOB PURPOSE: The candidate will work together with the application development, infrastructure, systems engineering, architects, network/firewall teams to plan, coordinate and drive initiatives that impact production systems. Ensure that teams have appropriate requirements, direction, and resources to deliver effectively. Be responsible for overall soundness of application support practices & responsible for ensuring best possible customer experience with negligible down time. Provide guidance & coaching to motivate, and lead team members (direct reports) to their optimum performance levels and career development. 


KEY RESPONSIBILITIES:   

Lead a team of software/systems engineers / analysts focused on application support for Hybris eCommerce platform in onsite and offsite locations 

Responsible for the production monitoring, Incident/Problem Management and peak season readiness activities for the Hybris eCommerce Platform 

Leading the team in determining prioritization of production issues and ensuring delivery of timely fixes 

Reporting on the health of production systems and getting visibility to factors influencing it 

Collaborate with the architecture, application development, infrastructure & operations teams to ensure production application deployments and any production activities are done without

 negative customer impacts 

Ensure extensibility, supportability, performance & scalability of the ecommerce platform 

Direct and participate in cross-functional delivery of complex projects often involving multiple internal and external team 

Plan and manage scope to ensure commitments are achieved within agreed upon time, cost and quality 

Manage, coach, and develop the analytical and technical skills of team members 

Lead others to work effectively in a strong customer service/team oriented environment 

Identify opportunities to develop system tools and utilities (i.e. scripts, etc.) to simplify and support IT and business operations 

Perform 24x7x365 on-call responsibilities as well as project related work requiring off-hours support by using the production support teams 

Additional duties as assigned 


JOB REQUIREMENTS: 

Bachelor's Degree in Computer Science or a related f3ield, or equivalent work experience 

Previous experience in developing/supporting Hybris based ecommerce applications 

Working experience with Hybris (WCMS, Cockpit,Commerce Accelerator, Search, Payment and Promotions, security, user personalization, impex, data modeling, PCM, Cron Jobs) 

Team Player - Excellent communication skills ad experience in onsite-offshore team coordination preferred skills 

Proficient in Hybris foundational concepts and has experience and knowledge of multichannel architecture, data modeling with Hybris, Data Exchange and Integration 

Additional Information

Awaiting your reply.

 

 Thanks & Regards

Sandy

 Sarian Solutions, Inc.

Work: 732-790-2266 x 209|Fax: 732-790-0944

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