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CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Territory Sales Manager - Hybrid

Your Role: The Territory Sales Manager will own and manage relationships with agents and local sales leaders of our P&C Insurance distribution groups to drive profitable growth. They will support partner agencies in expanding sales volume, identify and close new sales opportunities, and meet sales and revenue targets. The Territory Sales Manager will advocate for the adoption and usage of CRM and other management tools, collaborate with business leaders to ensure Territory Sales Managers's are equipped with up-to-date communications, and manage field relationships with national partners, including agency expansion and profitability plans

Your Work:

• Accountable for achievement of sales results within defined territory as measured by monthly scorecards
• Leads Market Generation Consultant initiatives across region(s), including countrywide initiatives.
• Responsibilities include some coaching, developing, mentoring, implementing and managing tactical plans in support of strategies for all personal lines insurance products.
• Ensures consistent application of efforts on desired priorities and initiatives.
• Develops and maintains strong relationships with agents and influencing distribution partners to increase sales production,
• Owns relationship with agents and local sales leaders
• Responsible for developing and implementing sales strategies to drive growth and business goals in their markets.
• Accountable for utilizing available tools for driving profitable growth (ex: discretionary budget, sales incentives)
• Acts as a field subject matter expert in product and delivery in multiple distribution channels and across multiple regions or states.
• Territories could include complex or new state/club/channel combinations
• Drive agent adoption of product enhancements, initiates audits, and develops/implements methods to improve performance.
• Primary product and market expert on industry, competitor activity, and agent experience; identifies market trends and agent needs and communicates product or market opportunities to drive business strategy, communicates action taken and updates to sales agents as appropriate.
• Works with distribution partners to identify root causes and resolves issues; often times involving working with multiple cross-functional departments to drive solutions (underwriting, claims, and customer service).
• Working with partners, develops and implements sales strategies and incentives to support product strategy and improve growth opportunity.
• Own cross functional relationship to share wins and opportunities with partners driving growth in other channels in the same territory
• Uses a structured approach with the ability to be agile to accommodate changes in business priorities. Applies iterative processes that will develop and grow with the business. Uses a structured process for launching training sessions and workshops in the field that drive metrics (e.g., new, renewal, retention, AWP business).
• Spends face-to-face time, onboarding new agents, including training on product, systems, state specific guidelines and conduct quote review
• Utilize internal, and rater based data to find opportunities to improve agencies efficiencies and effectiveness
• Example tactics include developing and conducting sales training and incentives, collaborating with sales leadership, and driving adoption of our insurance products and services independently.
• Drives and consults on overall business strategy and messaging to bring value, increase growth, and improve the business performance of our distribution partners.

Required Experience, Education and Skills

• Bachelor degree or equivalent education and experience
• A valid driver's license and insurable driving record or alternative transportation to safely travel between sites is required
• 10+ years of outside business to business sales experience or experience in property and casualty insurance sales, product management, or related role
• Advanced knowledge of the property and casualty insurance industry
• Great communication with product, operations, and marketing teams
• Ability to plan and implement sales calls and presentations to customers to include capturing business from competitors
• Able to cover large geographical sales territory (overnight travel required)
• Travel required, more than 50%

What would make us excited about you?

• Master of Business Administration (MBA)
• CPCU
• Analytical & Problem-Solving skills (working with agency and industry data)
• Sensitivity and ability to effectively deal with cross-cultural diversity; capability of managing managers and people from remote sites; proven leadership skills.
• Interpersonal skills to manage conflict and negotiate vendor and cross functional issues
• Competency to identify project scope and impact of strategies, tactics and decisions on overall business
• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

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