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Eastern Computer Exchange Jobs (NOW HIRING)

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Act as the initial point of contact for Regent University computer users. Respond to support calls ... Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active ...

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Act as the initial point of contact for Regent University computer users. Respond to support calls ... Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active ...

Eastern Bank

Customer Support Specialist I

Wakefield, MA · On-site

$21/hr

Eastern offers a robust benefits and retirement package. Please see the description of benefits ... The employee frequently is required to operate a computer and other office productivity machinery ...

Eastern Bank

Customer Support Specialist I

Wakefield, MA · On-site

$21/hr

Eastern offers a robust benefits and retirement package. Please see the description of benefits ... The employee frequently is required to operate a computer and other office productivity machinery ...

Eastern Bank

Customer Support Specialist I

Wakefield, MA · On-site

$21/hr

Eastern offers a robust benefits and retirement package. Please see the description of benefits ... The employee frequently is required to operate a computer and other office productivity machinery ...

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Eastern Computer Exchange information

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How much do eastern computer exchange jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for eastern computer exchange in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Eastern Computer Exchange vs Computer Support Specialist?

AspectEastern Computer ExchangeComputer Support Specialist
CertificationsTypically A+ or Network+ certificationsOften A+ or similar certifications required
Work EnvironmentPrimarily retail or on-site repair shopsCorporate, small business, or remote support
Industry UsageCommon in retail electronics and repair servicesWidespread in IT support across various industries
Job FocusHardware repair, troubleshooting, customer serviceSoftware troubleshooting, hardware support, user assistance

Eastern Computer Exchange and Computer Support Specialist roles share certifications like A+ and work environments involving hardware and customer service. However, Eastern Computer Exchange often focuses on retail and repair shops, while Computer Support Specialists typically work in corporate or remote settings providing technical support across industries.

What are the key skills and qualifications needed to thrive as an IT Solutions Sales Executive at Eastern Computer Exchange, and why are they important?

To excel as an IT Solutions Sales Executive, you need a solid understanding of enterprise IT infrastructure, proven sales experience, and a relevant bachelor's degree. Familiarity with CRM software, cloud platforms, and vendor certification programs like Cisco or VMware are highly valued. Strong interpersonal skills, negotiation abilities, and a consultative approach help build trust and long-term client relationships. These competencies are crucial for effectively matching clients' technical needs with tailored solutions and driving business growth in a competitive technology market.

What types of projects do team members at Eastern Computer Exchange typically work on, and how is collaboration structured within the company?

At Eastern Computer Exchange, team members are often involved in projects related to IT infrastructure, cloud solutions, and enterprise technology integration for clients in various industries. Collaboration is typically structured around cross-functional teams that include sales, engineering, project management, and support staff to ensure seamless project delivery. Employees regularly engage in client meetings, solution design sessions, and troubleshooting discussions, fostering a collaborative and supportive work environment. This structure not only enhances problem-solving but also provides opportunities for professional development and learning from peers with diverse expertise.

What is Eastern Computer Exchange and what services do they provide?

Eastern Computer Exchange, Inc. (ECE) is an IT solutions provider that specializes in designing, integrating, and maintaining enterprise technology infrastructure. They offer services such as cloud migration, data center modernization, network security, and managed IT services. ECE partners with leading technology vendors to deliver customized solutions for businesses across various industries. Their expertise includes virtualization, storage, backup and recovery, as well as professional consulting and support services. Clients rely on ECE to optimize their IT environments and ensure operational efficiency.
More about Eastern Computer Exchange jobs
What job categories do people searching Eastern Computer Exchange jobs look for? The top searched job categories for Eastern Computer Exchange jobs are:
Eastern Computer Exchange jobs near you
Infographic showing various Eastern Computer Exchange job openings in the United States as of June 2026, with employment types broken down into 25% Full Time, 74% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,372 per year, or $20.9 per hour.
Help Desk Technician

Help Desk Technician

Regent University

Virginia Beach, VA • On-site

$19 - $25.50/hr

Full-time

Medical, Life, Retirement

Posted 29 days ago

Regent University rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

216th of 536 rated colleges and universities

Job description

Help Desk Technician
Job no: 50000400
Work type: Full time
Location: Virginia Beach
Categories: Staff & Administration
The Help Desk Technician will provide software, hardware, and systems support to Regent University faculty, staff, and students by responding to support calls, voice messages, and e-mails directed to the Help Desk. The position will also manage and track issues using the IT ticketing system.
Work Location: Virginia Beach, VA
Essential Functions:
  • Act as the initial point of contact for Regent University computer users. Respond to support calls and respond to e-mails/tickets regarding software, hardware, networking issues, etc. Escalate support incidents to the appropriate IT staff group when necessary
  • Answer phone calls and e-mails in a prompt, courteous manner. Log calls into the IT ticketing system
  • Work closely with other IT Departments to resolve issues effectively
  • Stay current with supported software and hardware
  • Promote efficiency and effectiveness improvements for the Help Desk
  • Maintain documentation of all Help Desk processes and procedures

Additional Responsibilities:
  • Participate in staff training and departmental meetings.
  • Assume other duties as assigned by supervisor.

Qualifications:
  • College-level training and/or bachelor's degree required
  • Previous customer service experience required (phone skills, data entry, and ability to discuss and probe technical issues while handling multiple calls).
  • Computer operations or support experience required.
  • Experience with Windows 10. Experience with a variety of major PC applications (including Microsoft Office) and the Internet required.
  • Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active Directory networks highly desired.
  • Experience with systems in a college or university environment desired.

Candidates must have:
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
Benefits
Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.
Advertised: 14 May 2026 Eastern Daylight Time
Applications close: 30 Nov 2026 Eastern Standard Time
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