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East Mall Jobs (NOW HIRING)

Abercrombie

Key Lead - North East Mall, Hollister

Hurst, TX · On-site

$16 - $18.75/hr

Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco ...

KnitWell Group

Stylist, Towne East Square

Wichita, KS · On-site

Store 6787-Towne East Mall-LaneBryant-Wichita, KS 67207 Position Type: Regular/Part time Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at ...

KnitWell Group

Sales Leader Towne East Square

Wichita, KS · On-site

$13.50 - $16.50/hr

Store 6787-Towne East Mall-LaneBryant-Wichita, KS 67207 Position Type: Regular/Part time Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at ...

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East Mall information

What are East Mall employees responsible for?

East Mall employees work in a variety of roles to ensure the smooth operation of the shopping center. Their responsibilities can include customer service, maintaining cleanliness and safety, assisting with store operations, and providing directions or information to visitors. Some employees may work in management, security, maintenance, or in specific retail stores within the mall. The goal is to create a positive shopping experience for customers and support the needs of tenants and visitors.

What are some common challenges faced by employees working at East Mall, and how can they be managed effectively?

Employees at East Mall often face challenges such as managing high customer traffic during peak hours, coordinating with multiple tenants, and ensuring smooth daily operations. Effective communication and teamwork are essential, as staff frequently collaborate with security, maintenance, and retail personnel. Adapting to fast-paced environments and being proactive in problem-solving can help employees succeed and provide excellent customer service. Training and support from management also play a vital role in helping staff handle these challenges.

What are the key skills and qualifications needed to thrive as an East Mall manager, and why are they important?

To thrive as an East Mall Manager, you need strong leadership, retail operations knowledge, and a background in business administration or management. Familiarity with property management systems, retail analytics tools, and relevant certifications such as Certified Shopping Center Manager (CSM) are valuable. Exceptional communication, problem-solving, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These skills ensure efficient mall operations, tenant satisfaction, and a positive shopping experience, which drive overall commercial success.

What is the difference between East Mall vs Retail Associate?

AspectEast MallRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require retail or customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentShopping mall setting, often indoors with customer interactionRetail store environment, working directly with customers
Employer & Industry UsageShopping malls, retail chains, department storesRetail stores, shopping centers, supermarkets
Common Search & ComparisonCustomer service, sales support, retail jobsSales associate, cashier, customer service

The East Mall role typically involves working within a shopping mall environment, focusing on customer service and sales support. Retail Associates work directly in stores, providing similar customer service and sales functions. Both roles require similar credentials and are used across retail settings, making them common points of comparison for job seekers in retail industries.

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What states have the most East Mall jobs?

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East Mall jobs near you
Infographic showing various East Mall job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Omnichannel Associate - North East Mall

JCPenney

Hurst, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations
Primary Responsibilities:
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  • Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.
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  • Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner
    • \t
  • jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register
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  • General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process
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  • Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
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  • Work experience- Minimum 1-2 years
    • \t
  • Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
    • \t
  • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
    • \t
  • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
    • \t
  • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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