E911 Field Engineer Jobs (NOW HIRING)

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

ArcLight Wireless is a world-class provider of RF systems engineering, network services, and technical expertise for the cutting-edge companies in the wireless industry. We offer field test services, custom software verification, and carrier technical account management to provide intelligent solutions to our clients' issues. We are a flexible organization that can adapt to changing needs.

We are currently seeking bright, motivated wireless engineers to join our growing team in the New Jersey/New York market

Role Description

This is a full-time on-site role for a Field Test Engineer I located in the New Jersey/New York market. This role is for a Field Tester, meaning your assignments may vary each day based on test location and assigned testing which will be executed at either stationary or mobility test locations. The Field Test Engineer I will be responsible for test execution, quality assurance, manual testing, software testing, and post-processing logs. Also, they will be in charge of other duties such as maintaining inventory (check in/out procedures while maintain security protocols), shipments to/from office location, some travel if/when required and sending daily reports.

• Experience in test execution, quality assurance, manual testing and software testing, modem, network and application log analysis
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Excellent word and excel skills
• Bachelor's degree in Computer Science, Engineering, or related field
• Experience with mobile device testing is a plus
• Experience with automation testing tools is a plus
• 5G basic understanding of all the major concepts
• Valid Driver License with clean record and comfortable in a car

Preferred Qualifications

• Experience with MediaTek, Samsung, and Qualcomm Chipsets
• Experience in creating detailed technical reports
• Knowledge of Verizon field testing including 4G, 5G NSA and 5G SA technologies
• Basic knowledge of python, ability to read and understand code with the intention of making minor configuration changes to scripts
• Some basic knowledge of visual basic and creating excel macros
• Experience with PowerBi or other tool for creating reports from CSV or DB
• Basic knowledge of DB architecture and how to formulate SQL query
• Strong familiarity with 5G Data Performance KPIs and Call Performance KPIs
• Basic understanding of e911 procedure and LPP
• Experience troubleshooting network and device side issues.
• Familiar with JIRA systems
• Familiar with writing defect reports and providing excellent communication to the customer.
• IMS protocol understanding

Compensation

The expected salary for this position is $50,000 to $80,000 per year This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close August 31, 2026.

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback.  Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.