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Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: eLearning Developer I Job Title: E-Learning Developer I Agency: Health & Human Services Comm Department: Training Unit Posting Number: 20668 Closing Date: 09/09/2026 Posting Audience: Internal and External Occupational Category: Education Training and Library Salary Range: $4,523.16- $5,916.67 Pay Frequency: MonthlySalary Group: TEXAS-B-21 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 4601 W GUADALUPE ST Other Locations: MOS Codes: 4503,8802,8803,120X,3F2X1,81L0,81T0,8T100,PERS,PS,SEI20,YN
Brief Job Description:
The Learning Resource Network (LRN) Learning and Development eLearning Developer I performs complex instructional design and eLearning development work under the direction of the Learning and Development Director. Work involves designing, developing, delivering, and maintaining instructor-led and eLearning curricula and instructional design technology, including content creation, video production, simulations, demonstrations, gamification, animation, and other instructor-led and eLearning outputs.
Work includes collaborating with subject matter experts, business owners, stakeholders, and team members to develop accessible, engaging, plain-language learning materials that align with adult learning principles, HHS branding standards, and applicable accessibility requirements. The position uses instructional design models, eLearning tools, and learning technologies to support course development from project planning through deployment. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs):
Instructional Design and Course Development
Designs, develops, and delivers instructor-led, virtual instructor-led, hybrid and eLearning courses, using ADDIE or Dick and Carey's Instructional System Design Model, related to HHS required training, HR policy training, legislatively mandated training, administrative training, HHS system training, professional development training, and audit training. Develops customized instructional materials including instructor guides, participant guides, presentations, videos, job aids and interactive learning activites. Coordinates the review process through subject matter experts, business owners, stakeholders, and Learning and Development Director. (40%)
Course Build, Multimedia Development, and Deployment
Creates all components of a course from development through deployment including course outlines, high-level design documents, measurable learning objectives, instructional methods, course structures, course content, video scripts, video production, storyboards, assessments, interactivity, SCORM packages, and course themes. Applies graphic design techniques to create modern, cohesive and visually appealing instructor-led and eLearning Builds learning design experiences based on the required learning outcomes courses. Complies with the HHS Brand Guide and accessibility requirements for all courses. (20%)
Course Maintenance and Continuous Improvement
Modifies and enhances existing instructor-led and eLearning courses by conducting ongoing reviews through evaluations, HHS Training email box feedback, business owner feedback, policy changes, legislative mandates and audit findings. Follows scheduled maintenance of LRN instructor-led and eLearning courses, such as HR Policy training, HHS required training, legislatively mandated training, administrative training, HHS system training and audit training. Maintains detailed revision logs for each eLearning course. Recommends and implements revisions when necessary to improve learning outcomes which helps ensure learner retention. (10%)
Project Coordination and Implementation Support
Maintains instructor-led and eLearning course project plans to include all instructional design tasks throughout an assigned course project. Integrates Chapman Alliance eLearning levels to determine time estimates for each course project and duration of each instructor-led and eLearning course. Facilitates train-the-trainer sessions and observes pilot sessions. Coordinates deployment and communication plans with LRN staff. (10%)
Accessibility, Plain Language, and Quality Review
Reviews instructor-led and eLearning content for accessibility, usability, plain language, and readability. Ensures training materials comply with applicable accessibility requirements, including screen reader functionality, keyboard navigation, color contrast, reading order, alternative text, accessible fonts, closed captioning, and related standards. Writes and edits training content using plain language using agency standards. Ensure compliance with all state and federal accessibility laws and agency requirements. (10%)
Collaboration and Learning Strategy
Consults with subject matter experts, business owners, stakeholders, and team members to gather content, clarify learning needs, and identify appropriate instructional approaches. Uses interviews, focus groups, content analysis, and learner-centered design strategies to create case studies, activities, exercises, simulations, and other learning solutions. Provides guidance on instructional design practices and adult learning principles to support effective course development. Researches modern instructor-led and eLearning methods and trends. (10%)
Knowledge, Skills and Abilities (KSAs):
Knowledge of:

• Instructional design methods such as ADDIE and Dick and Carey's Instructional System Design and knowledge of Chapman Alliance on eLearning levels
• Modern adult learning principles, current and emerging eLearning trends, and creating content on all learning levels
• Accessibility standards
• Instructor-led and eLearning software tools (Articulate, Captivate, Lectora, etc.) and Learning Management Systems (Moodle, Blackboard, Cornerstone, etc.)
• JavaScript and HTML

Skill in:

• Graphic design techniques and content creation
• Creating learning design models
• Gathering content information from subject matter experts, business owners, and stakeholders
• Developing courses that meet agency standards and applicable legal requirements
• Communicating effectively both orally and in writing
• Developing microlearning, gamification, animations, simulations, videos, podcasts, audio files, eLearning courses, and demonstrations

Ability to:

• Complete priority projects and meet competing deadlines
• Assess training needs
• Troubleshoot technical issues related to eLearning tools, SCORM packages, and Learning Management System course deployment
• Present complex information in plain language and write with a readability score of 8th grade level or below
• Follow HHS Brand Guide and agency standards

Registrations, Licensure Requirements or Certifications:
Instructional design certification preferred
Initial Screening Criteria:

• Three (3) years of experience in both instructor-led development and eLearning development for managers and employees in a large organization
• Three (3) years of experience developing accessible instructor-led and eLearning courses
• Three (3) years of experience developing instructor-led and eLearning assets, in in-person and virtual environments, including videos, simulations, and interactive learning activities
• Three (3) years of experience using eLearning software and instructor-led development templates

Additional Information:

• This position is located in Austin, TX and may allow a hybrid telework schedule with required on-site work at the HHS North Austin Complex. Telework is subject to change based on business needs and management directives. When telework is allowed, it requires reliable personal internet and a workspace that supports the protection of confidential information.
• Employment offers depend on available budgeted funds. Salary will be set per budget limits, HHSC starting salary guidelines, and within the posted range.
• Selected candidate will have to successfully complete any required due diligence/background and reference checks.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.