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E Commerce Operations Manager Jobs in New York (NOW HIRING)

NetCost Market

E-Commerce Operations Manager

Brooklyn, NY · On-site

$75K - $85K/yr

E-Commerce Operations Manager Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the ...

Pyle USA

E-Commerce Operations Coordinator

Brooklyn, NY · On-site

$60K - $70K/yr

Director of E-Commerce Operations The Role We are looking for an organized, analytical, and ... You will help manage projects, product listings, reporting, inventory, and cross-team follow-up. We ...

Pyle USA

E-Commerce Operations Coordinator

Manhattan, NY · On-site

$60 - $80/hr

Director of E-Commerce Operations The Role We are looking for an organized, analytical, and ... You will help manage projects, product listings, reporting, inventory, and cross-team follow-up. We ...

Acceleron Media

Ecommerce Manager

NY · On-site

You will translate operational friction into technical solutions, collaborate with internal ... or ecommerce operations. * Stakeholder Management: Demonstrated experience acting as a primary ...

Acceleron Media

Ecommerce Manager

Manhattan, NY · On-site

$100 - $125/hr

You will translate operational friction into technical solutions, collaborate with internal ... product, or ecommerce operations. * Stakeholder Management:Demonstrated experience acting as a ...

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All JobsE Commerce Operations JobsE Commerce Operations Manager JobsE Commerce Operations Manager Jobs in New York

E Commerce Operations Manager information

Does e-commerce pay well?

E-commerce operations managers typically earn competitive salaries that vary based on experience, location, and company size. According to industry data, the median annual salary ranges from $70,000 to $120,000, with higher earnings possible for those with advanced skills in data analysis, logistics, and digital marketing. Compensation may also include bonuses and benefits related to performance and company profitability.

What does an e-commerce operations manager do?

An e-commerce operations manager oversees daily online sales activities, manages order fulfillment, inventory, and logistics, and ensures smooth website functionality. They often coordinate with marketing, customer service, and IT teams, using tools like ERP and analytics platforms to optimize performance and sales efficiency.

What is the salary of an e commerce operations manager?

The salary of an e-commerce operations manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, and the position often requires skills in logistics, data analysis, and familiarity with e-commerce platforms.

What cities in New York are hiring for E Commerce Operations Manager jobs?

Cities in New York with the most E Commerce Operations Manager job openings:

Infographic showing various E Commerce Operations Manager job openings in New York as of September 2026, with employment types broken down into 2% Internship, 92% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% In-person, 4% Hybrid, and 5% Remote job distribution.

E-Commerce Operations Manager

Manhattan, NY • On-site

NetCost Market
Supermarkets and Grocery Stores • 201 - 500 employees
Learn more about NetCost Marketexternal

$80 - $100/hr

Other

Posted 14 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

E-Commerce Operations Manager

Full Time FEM/CSR/E-Comm Brooklyn, NY, US

3 days ago Requisition ID: 2107

Salary Range: $75,000.00 To $85,000.00 Annually

E-Commerce Operations Manager

Company Overview:

At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.

Job Duties and Responsibilities:

E-commerce Operations Manager will be responsible for overseeing the day-to-day operations of our online sales, ensuring the smooth execution of orders, inventory management, customer service, logistics, and process optimization. This role will require an individual with strong organizational and leadership skills, as well as the ability to identify and implement improvements to optimize operational efficiency in a fast-paced environment.

  • Oversee and optimize day-to-day operations of the company's e-commerce platform
  • Monitor product listings, ensure accurate product descriptions, images, and prices.
  • Troubleshoot and resolve any issues related to orders, returns, and customer service.
  • Monitor and manage inventory levels to ensure stock availability
  • Ensure timely and accurate delivery.
  • Develop timely and accurate volume and financial forecasts to manage product availability with merchandising and buyers.
  • Collaborate with marketing, IT, and customer service teams to drive e-commerce growth.
  • Lead and manage a team of e-commerce associates.
  • Provide training and support to team members on new tools, technologies, and processes.
  • Ensure a seamless and user-friendly shopping experience across all devices (desktop, mobile).
  • Monitor customer feedback and reviews and take action to improve satisfaction levels.
  • Analyze e-commerce metrics, including sales data, traffic, conversion rates, and customer behavior.
  • Generate regular reports to assess business performance and identify opportunities for growth.
  • Continuously assess and improve e-commerce processes to drive efficiency and reduce costs.
  • Identify and implement new tools and systems to streamline operations.
  • Help manage the e-commerce operations budget, ensuring that costs are controlled, and financial targets are met.
  • Lead, develop, and ensure implementation of ecommerce strategies that are aligned with overall business strategies, and that support achievement of profitable ecommerce sales objectives
  • Maintain a well-organized and efficient workspace to support smooth day-to-day operations.
  • Ensure compliance with legal and regulatory requirements related to e-commerce.
  • Conduct internal audits to ensure department adherence to operational standards and compliance requirements.
  • Investigate internal and customer complaints to assess what occurred and determine whether the department followed all applicable federal, state, and internal company policies and procedures.

Preferred Qualifications:

  • 5+ years of experience in retail experience, management experience a plus
  • Strong competency in creating engaging training content and learning tools, including digital/e-learning content
  • Strong written and verbal, communication, and presentation skills
  • Ability to develop and implement creative approaches to training programs that drive tangible results
  • Ability to implement strategies, measure impact, and make necessary adjustments to achieve objectives
  • Ability to analyze customer-related data and draw conclusions leading to improvement recommendations
  • Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
  • English proficiency is required; Russian language skills are preferred.
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