ZipRecruiter

Log In

1

E Commerce Operations Associate Jobs in North Carolina

Mood & Mind LLC

E-commerce Director

Asheville, NC · On-site

We're looking for an experienced E-commerce Director to control and oversee all business operations, staff, and growth. This position is highest ranking manager in the organization, answering ...

Mood & Mind LLC

E-commerce Director

Asheville, NC · On-site

We're looking for an experienced E-commerce Director to control and oversee all business operations, staff, and growth. This position is highest ranking manager in the organization, answering ...

next page

Showing results 1-20

All JobsE Commerce Operations Associate JobsE Commerce Operations Associate Jobs in North Carolina

E Commerce Operations Associate information

What is the difference between E Commerce Operations Associate vs E Commerce Coordinator?

AspectE Commerce Operations AssociateE Commerce Coordinator
ResponsibilitiesOrder processing, inventory management, data entry, and supporting daily e-commerce operationsManaging product listings, coordinating marketing campaigns, and liaising with vendors
Required SkillsBasic e-commerce platform knowledge, data entry, organizational skillsProduct management, communication skills, familiarity with marketing tools
Work EnvironmentOnline retail teams, warehouse, logisticsMarketing departments, online retail teams
Common UsageEntry-level support roles in e-commerce companiesRoles focused on product and campaign coordination

The E Commerce Operations Associate primarily handles order processing, inventory, and supporting daily operations, while the E Commerce Coordinator focuses on managing product listings and coordinating marketing efforts. Both roles are essential in online retail environments but differ in scope and responsibilities.

Infographic showing various E Commerce Operations Associate job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 7% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

E-commerce Operations & Project Manager (Lightspeed + Shopify)

Charlotte, NC • On-site

Tisun Beauty
See more jobs at Tisun Beautyexternal

Full-time

Re-posted 19 days ago

Job description

About Us

We are an established beauty retail store expanding into e-commerce. We carry approximately 10,000 SKUs across multiple brands and are building a Shopify-based online store integrated with our Lightspeed POS system. We are looking for a highly organized E-commerce Operations & Project Manager to own the day-to-day execution of the e-commerce launch and ongoing operations.

Role Overview

This role is responsible for launching and operating our online store while ensuring smooth integration with our in-store operations. You will manage outside Shopify developers and contractors, coordinate product catalog setup, and ensure inventory and order workflows work correctly between Lightspeed and Shopify.

This is a hands-on operational role. You do not need to be a full-time developer, but you must be comfortable working with technical vendors and managing an e-commerce build.

Key Responsibilities

E-commerce Launch & Project Management

  • Manage the Shopify store build from planning through launch
  • Coordinate external Shopify developers, designers, and contractors
  • Create and manage project timelines, task lists, and milestones
  • Review deliverables and ensure work meets quality standards
  • Track budget and manage vendor invoices

Lightspeed + Shopify Integration

  • Oversee Lightspeed product and inventory sync with Shopify
  • Test inventory accuracy, order flow, and returns processes
  • Ensure pricing, tax, shipping, and promotions are configured correctly
  • Document workflows for store staff and internal operations

Product Catalog & Merchandising

  • Manage product uploads, categories, tags, and collections
  • Ensure product pages are accurate, clean, and customer-friendly
  • Coordinate product photography, descriptions, and key attributes
  • Support merchandising strategies (best sellers, new arrivals, bundles)

Store Operations & Ongoing Management

  • Monitor daily order flow, customer issues, and fulfillment
  • Work with store staff to ensure online orders are handled properly
  • Manage app tools (reviews, loyalty, email marketing, search, etc.)
  • Track site performance and report on key KPIs (traffic, conversion, AOV)

Optimization & Growth Support

  • Coordinate promotions, sales, and seasonal campaigns
  • Identify conversion improvements and work with contractors to implement them
  • Support SEO basics and site content organization
  • Recommend improvements based on customer behavior and analytics

Required Qualifications

  • 2+ years of experience in e-commerce operations, e-commerce project management, or online retail
  • Experience working with Shopify (managing store operations, apps, or builds)
  • Strong organizational skills and ability to manage multiple priorities
  • Experience working with external developers/agencies (outsourced work)
  • Comfortable working with large product catalogs (1,000+ SKUs; 5,000+ preferred)
  • Strong attention to detail (inventory, pricing, product data accuracy)

Preferred Qualifications (Nice to Have)

  • Experience with Lightspeed POS (Retail)
  • Experience launching an online store for a physical retail business
  • Understanding of product catalog management and variant setup
  • Familiarity with e-commerce analytics (Shopify Analytics, GA4)
  • Basic understanding of SEO and merchandising best practices
  • Beauty, fashion, or specialty retail experience

Skills & Traits

  • Strong communicator who can work with both technical vendors and store staff
  • Comfortable making decisions and solving problems quickly
  • Highly organized, process-driven, and detail-oriented
  • Can manage contractors without being overly dependent on them
  • Business-minded and customer-focused