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E Commerce Operations Associate Jobs in New York

E-Commerce Operations Manager Full Time FEM/CSR/E-Comm Brooklyn, NY, US 3 days ago Requisition ID ... Lead and manage a team of e-commerce associates. * Provide training and support to team members on ...

E-Commerce Operations Manager Company Overview: At NetCost Market, we strive to meet the highest ... Lead and manage a team of e-commerce associates. * Provide training and support to team members on ...

Director of E-Commerce Operations The Role We are looking for an organized, analytical, and dependable E-Commerce Operations Coordinator to support our growing e-commerce business across Amazon (1P ...

Director of E-Commerce Operations The Role We are looking for an organized, analytical, and dependable E-Commerce Operations Coordinator to support our growing e-commerce business across Amazon (1P ...

E-Commerce Specialist

Manhattan, NY · On-site

$60 - $80/hr

This role is ideal for someone who can take ownership of eCommerce operations and drive growth across digital channels. The ideal candidate is both strategic and hands‑on, with experience managing ...

E-Commerce Specialist

Manhattan, NY · On-site

$60 - $80/hr

This role is ideal for someone who can take ownership of eCommerce operations and drive growth across digital channels. The ideal candidate is both strategic and hands‑on, with experience managing ...

eCommerce Coorindator

Garden City, NY · On-site

$65K - $75K/yr

Own e-commerce operations processes, be a continuous improvement fanatic to optimize the way we get things done, be a liaison between development and all cross functional stakeholders to drive ...

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E Commerce Operations Associate information

What is the difference between E Commerce Operations Associate vs E Commerce Coordinator?

AspectE Commerce Operations AssociateE Commerce Coordinator
ResponsibilitiesOrder processing, inventory management, data entry, and supporting daily e-commerce operationsManaging product listings, coordinating marketing campaigns, and liaising with vendors
Required SkillsBasic e-commerce platform knowledge, data entry, organizational skillsProduct management, communication skills, familiarity with marketing tools
Work EnvironmentOnline retail teams, warehouse, logisticsMarketing departments, online retail teams
Common UsageEntry-level support roles in e-commerce companiesRoles focused on product and campaign coordination

The E Commerce Operations Associate primarily handles order processing, inventory, and supporting daily operations, while the E Commerce Coordinator focuses on managing product listings and coordinating marketing efforts. Both roles are essential in online retail environments but differ in scope and responsibilities.

What cities in New York are hiring for E Commerce Operations Associate jobs?

Cities in New York with the most E Commerce Operations Associate job openings:

Infographic showing various E Commerce Operations Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

E-Commerce Operations Manager

Manhattan, NY • On-site

NetCost Market
Supermarkets and Grocery Stores • 201 - 500 employees

$80 - $100/hr

Other

Posted 14 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

E-Commerce Operations Manager

Full Time FEM/CSR/E-Comm Brooklyn, NY, US

3 days ago Requisition ID: 2107

Salary Range: $75,000.00 To $85,000.00 Annually

E-Commerce Operations Manager

Company Overview:

At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.

Job Duties and Responsibilities:

E-commerce Operations Manager will be responsible for overseeing the day-to-day operations of our online sales, ensuring the smooth execution of orders, inventory management, customer service, logistics, and process optimization. This role will require an individual with strong organizational and leadership skills, as well as the ability to identify and implement improvements to optimize operational efficiency in a fast-paced environment.

  • Oversee and optimize day-to-day operations of the company's e-commerce platform
  • Monitor product listings, ensure accurate product descriptions, images, and prices.
  • Troubleshoot and resolve any issues related to orders, returns, and customer service.
  • Monitor and manage inventory levels to ensure stock availability
  • Ensure timely and accurate delivery.
  • Develop timely and accurate volume and financial forecasts to manage product availability with merchandising and buyers.
  • Collaborate with marketing, IT, and customer service teams to drive e-commerce growth.
  • Lead and manage a team of e-commerce associates.
  • Provide training and support to team members on new tools, technologies, and processes.
  • Ensure a seamless and user-friendly shopping experience across all devices (desktop, mobile).
  • Monitor customer feedback and reviews and take action to improve satisfaction levels.
  • Analyze e-commerce metrics, including sales data, traffic, conversion rates, and customer behavior.
  • Generate regular reports to assess business performance and identify opportunities for growth.
  • Continuously assess and improve e-commerce processes to drive efficiency and reduce costs.
  • Identify and implement new tools and systems to streamline operations.
  • Help manage the e-commerce operations budget, ensuring that costs are controlled, and financial targets are met.
  • Lead, develop, and ensure implementation of ecommerce strategies that are aligned with overall business strategies, and that support achievement of profitable ecommerce sales objectives
  • Maintain a well-organized and efficient workspace to support smooth day-to-day operations.
  • Ensure compliance with legal and regulatory requirements related to e-commerce.
  • Conduct internal audits to ensure department adherence to operational standards and compliance requirements.
  • Investigate internal and customer complaints to assess what occurred and determine whether the department followed all applicable federal, state, and internal company policies and procedures.

Preferred Qualifications:

  • 5+ years of experience in retail experience, management experience a plus
  • Strong competency in creating engaging training content and learning tools, including digital/e-learning content
  • Strong written and verbal, communication, and presentation skills
  • Ability to develop and implement creative approaches to training programs that drive tangible results
  • Ability to implement strategies, measure impact, and make necessary adjustments to achieve objectives
  • Ability to analyze customer-related data and draw conclusions leading to improvement recommendations
  • Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
  • English proficiency is required; Russian language skills are preferred.
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