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Dynamics 365 Support Engineer Jobs (NOW HIRING)

Guru Schools

Dynamics 365 Developer

Chicago, IL · On-site

Dynamics 365 Developer - 10 + Yrs Chicago, IL (Hybrid Role) 6-12 + Months (Hybrid - 3 days onsite: Tue-Thu, 2 days remote: Mon & Fri) Requirements: 10+ years' experience with Dynamics 365 CE (Online ...

AEG

Dynamics 365 Developer

Los Angeles, CA · On-site

The Dynamics 365 Developer will be responsible for the architecture, design, development, and ... Responsibilities : • Administration, development and support of Microsoft Platforms Apps across ...

AEG

Dynamics 365 Developer

Los Angeles, CA · On-site

The Dynamics 365 Developer will be responsible for the architecture, design, development, and ... Responsibilities : • Administration, development and support of Microsoft Platforms Apps across ...

AEG

Dynamics 365 Developer

Los Angeles, CA · On-site

The Dynamics 365 Developer will be responsible for the architecture, design, development, and ... Responsibilities : • Administration, development and support of Microsoft Platforms Apps across ...

Snowrelic Inc

MS Dynamics 365

Weehawken, NJ · On-site

As a MS Dynamics 365 Developer, candidate will collaborate with stakeholders across the business to work on complex technical requirements. Candidate will be responsible for managing multiple ...

AEG

Dynamics 365 Developer

Los Angeles, CA · On-site

Support Azure Web App Servers * Work with the AEG Data Engineering and BI teams to ensure data ... Microsoft Dynamic 365 Fundamentals (CRM) MB-910 Pay Scale: $125,000.00 - $145,000.00 Bonus: This ...

MsysInc

MS Dynamics 365 Consultant

Chester, VA · On-site

Dynamics 365 developer that will support several existing solutions in the health and human services area. Support for Social Services solution with more than 150 workflows, 200 plus business rules ...

Georgia IT

MS Dynamics 365 CE Developer

Manhattan, NY · Hybrid

Position: MS Dynamics 365 CE Developer Location : New York - Hybrid 3 days onsite Duration ... Perform unit testing and provide technical support and troubleshooting to ensure reliability and ...

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All JobsDynamics 365 Support Engineer Jobs

Dynamics 365 Support Engineer information

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$16

$39

$68

How much do dynamics 365 support engineer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for dynamics 365 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Dynamics 365 Support Engineer vs Dynamics 365 Functional Consultant?

AspectDynamics 365 Support EngineerDynamics 365 Functional Consultant
Primary RoleProvides technical support, troubleshooting, and issue resolution for Dynamics 365 users.Analyzes business needs, configures solutions, and implements Dynamics 365 functionalities.
Required SkillsTechnical knowledge of Dynamics 365, troubleshooting, and support tools.Business analysis, process design, and functional configuration skills.
Work EnvironmentSupport teams, help desks, and technical departments.Consulting projects, client sites, and implementation teams.
CertificationsMicrosoft Certified: Dynamics 365 Fundamentals or Customer Service/Finance/Operations certifications.Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate.

While both roles work with Dynamics 365, Support Engineers focus on resolving technical issues and maintaining system stability, whereas Functional Consultants analyze business needs and configure the system to meet client requirements.

What cities are hiring for Dynamics 365 Support Engineer jobs? Cities with the most Dynamics 365 Support Engineer job openings:
Infographic showing various Dynamics 365 Support Engineer job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Dynamics 365 Support Specialist

Dynamics 365 Support Specialist

DuraServ Corp

Coppell, TX • On-site

Full-time

Posted 11 days ago

DuraServ rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

101st of 218 rated repair and maintenance companies

Job description

JOB SUMMARY

A Dynamics 365 Support Specialist acts as the primary contact for resolving user issues, focusing on troubleshooting application errors, configuring basic system settings (forms, views, workflows), managing user access, and maintaining documentation. This role ensures high user satisfaction via timely ticket resolution. The ideal candidate brings strong knowledge of application navigation, integration monitoring, and data mapping, along with excellent communication and problem-solving skills.


ESSENTIAL JOB FUNCTIONS

  1. Provide day-to-day application support for Dynamics 365 applications (i.e. Business Central, D365 Field Service) in conjunction with our third-party vendors
  2. Collaborate with technical teams, both internal and external third party, for environment enhancements and version updates when needed.
  3. Manage and resolve system issues impacting business operations within the environment, escalating as needed.
  4. Work with leadership to log and escalate issues, coordinate releases, and progress enhancements through to completion, maintaining clear ways of working.
  5. Assist in developing and maintaining user and support documentation, including processes, procedures, and troubleshooting guides.
  6. Monitor, identify and resolve system performance bottlenecks, integration failures, and data flow issues, and make recommendations to leadership for optimization.
  7. Support compliance and audits by maintaining evidence and controls, and documentation relating to application access, changes, and operational processes.
  8. This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.


Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

LEADERSHIP COMPETENCY MODEL

This role requires the demonstration of the following competencies:

Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

KNOWLEDGE, SKILLS, AND ABILITIES

  1. Understanding of system integrations (APIs, connectors, SFTP) and data mappings
  2. Familiarity with Power Platforms (Power Automate, Dataverse)
  3. Strong analytical and troubleshooting capabilities
  4. Excellent communication skills and strong customer relationship management
  5. Ability to map data tables from multiple system sources
  6. Ability to navigate Advanced proficiency (knowledge) with Microsoft Office 365.

SUPERVISORY RESPONSIBILITIES

  • This position has no supervisory responsibilities.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

  • In office environment
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

PLANNED BUSINESS TRAVEL

  • This job requires no planned business travel.

EDUCATION AND EXPERIENCE

  • High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
  • Combined experience in application or system support in Microsoft Dynamics Business Central and/or D365 Field Service practices of 4 or more years with education is desirable.
  • Previous experience with SQL or data query tools
  • Familiarity with IT service management practices

EEO STATEMENT

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.


NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.

DuraServ — Building Careers That Move Commerce Forward


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