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Dynamics 365 Commerce Jobs (NOW HIRING)

Addison Group

Microsoft 365 Administrator

Washington, DC · On-site

$40 - $50/hr

... Commerce system, including security roles, user permissions, and system settings. 2. Manage user ... Obtain and/or enhance knowledge about Microsoft Dynamics 365 infrastructure, Office365, 3rd party ...

Addison Group

Microsoft 365 Administrator

Washington, DC · Remote

$40 - $50/hr

... Commerce system, including security roles, user permissions, and system settings. 2. Manage user ... Obtain and/or enhance knowledge about Microsoft Dynamics 365 infrastructure, Office365, 3rd party ...

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Showing results 1-20

All JobsDynamics 365 Commerce Jobs

Dynamics 365 Commerce information

See salary details

$21.5K

$110.1K

$156K

How much do dynamics 365 commerce jobs pay per year?

As of Jun 22, 2026, the average yearly pay for dynamics 365 commerce in the United States is $110,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $119,500.00 per year, depending on experience, location, and employer.

What is a Dynamics 365 Commerce professional?

A Dynamics 365 Commerce professional specializes in implementing, customizing, and managing Microsoft’s Dynamics 365 Commerce platform. They are responsible for helping businesses create unified, personalized, and seamless shopping experiences across physical and digital channels. Their work involves configuring e-commerce sites, integrating payment systems, and ensuring smooth operations for retail businesses. These professionals often collaborate with developers, business analysts, and IT teams to support and optimize the commerce solution for their organization.

How does a Dynamics 365 Commerce professional typically collaborate with other departments within a retail organization?

Dynamics 365 Commerce professionals often work closely with teams such as marketing, sales, IT, and customer service to ensure seamless integration of commerce solutions across all channels. They may participate in cross-functional meetings to gather requirements, troubleshoot issues, and implement new features that support business goals. Effective communication and a collaborative mindset are essential, as these professionals are frequently involved in translating technical capabilities into practical business solutions that enhance the overall customer experience.

What is the difference between Dynamics 365 Commerce vs Dynamics 365 Finance?

AspectDynamics 365 CommerceDynamics 365 Finance
Primary FocusRetail, e-commerce, and customer engagementFinancial management, accounting, and budgeting
Required CredentialsMicrosoft certifications related to retail and commerce solutionsFinancial certifications like Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
Work EnvironmentRetail stores, online platforms, customer service centersFinance departments, accounting teams, enterprise resource planning (ERP) environments
Industry UsageRetail, wholesale, e-commerce companiesLarge enterprises needing financial and operational management

While both Dynamics 365 Commerce and Dynamics 365 Finance are part of the Microsoft Dynamics 365 suite, they serve different business needs. Dynamics 365 Commerce focuses on retail and customer engagement, whereas Dynamics 365 Finance specializes in financial management and accounting. Understanding these differences helps organizations select the right solution for their specific operational requirements.

What are the key skills and qualifications needed to thrive as a Dynamics 365 Commerce professional, and why are they important?

To thrive as a Dynamics 365 Commerce professional, you need a solid understanding of retail processes, business analysis, and experience with ERP/CRM systems, often supported by a relevant degree or Microsoft certifications. Familiarity with Microsoft Dynamics 365 Commerce modules, Power Platform, Azure services, and tools like LCS and DevOps is typically required. Strong analytical thinking, problem-solving abilities, and effective communication help professionals collaborate with stakeholders and translate business needs into technical solutions. These capabilities ensure the successful implementation and optimization of commerce solutions that drive business growth and customer satisfaction.
Infographic showing various Dynamics 365 Commerce job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $110,056 per year, or $52.9 per hour.
Dynamics 365 Support Specialist

Dynamics 365 Support Specialist

DuraServ Corp

Coppell, TX • On-site

Full-time

Posted 19 days ago

DuraServ rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

101st of 218 rated repair and maintenance companies

Job description

JOB SUMMARY

A Dynamics 365 Support Specialist acts as the primary contact for resolving user issues, focusing on troubleshooting application errors, configuring basic system settings (forms, views, workflows), managing user access, and maintaining documentation. This role ensures high user satisfaction via timely ticket resolution. The ideal candidate brings strong knowledge of application navigation, integration monitoring, and data mapping, along with excellent communication and problem-solving skills.


ESSENTIAL JOB FUNCTIONS

  1. Provide day-to-day application support for Dynamics 365 applications (i.e. Business Central, D365 Field Service) in conjunction with our third-party vendors
  2. Collaborate with technical teams, both internal and external third party, for environment enhancements and version updates when needed.
  3. Manage and resolve system issues impacting business operations within the environment, escalating as needed.
  4. Work with leadership to log and escalate issues, coordinate releases, and progress enhancements through to completion, maintaining clear ways of working.
  5. Assist in developing and maintaining user and support documentation, including processes, procedures, and troubleshooting guides.
  6. Monitor, identify and resolve system performance bottlenecks, integration failures, and data flow issues, and make recommendations to leadership for optimization.
  7. Support compliance and audits by maintaining evidence and controls, and documentation relating to application access, changes, and operational processes.
  8. This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.


Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

LEADERSHIP COMPETENCY MODEL

This role requires the demonstration of the following competencies:

Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

KNOWLEDGE, SKILLS, AND ABILITIES

  1. Understanding of system integrations (APIs, connectors, SFTP) and data mappings
  2. Familiarity with Power Platforms (Power Automate, Dataverse)
  3. Strong analytical and troubleshooting capabilities
  4. Excellent communication skills and strong customer relationship management
  5. Ability to map data tables from multiple system sources
  6. Ability to navigate Advanced proficiency (knowledge) with Microsoft Office 365.

SUPERVISORY RESPONSIBILITIES

  • This position has no supervisory responsibilities.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

  • In office environment
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

PLANNED BUSINESS TRAVEL

  • This job requires no planned business travel.

EDUCATION AND EXPERIENCE

  • High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
  • Combined experience in application or system support in Microsoft Dynamics Business Central and/or D365 Field Service practices of 4 or more years with education is desirable.
  • Previous experience with SQL or data query tools
  • Familiarity with IT service management practices

EEO STATEMENT

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.


NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.

DuraServ — Building Careers That Move Commerce Forward


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