Londonderry, NH · On-site
$17.75 - $23.50/hr
Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective ...
Londonderry, NH · On-site
$17.75 - $23.50/hr
Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective ...
Londonderry, NH · On-site
$17.75 - $23.50/hr
Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective ...
Londonderry, NH · On-site
$17.75 - $23.50/hr
Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective ...
$52 - $67.50/hr
... CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified ...
$52 - $67.50/hr
... CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified ...
Concord, NH · On-site
$96K - $124K/yr
We are looking for a dynamic and strategic Senior Customer Success Manager to join our growing team ... It's a plus if you have you worked with in a SaaS environment with CRM tools * A bachelor's degree ...
Concord, NH · On-site
$96K - $124K/yr
We are looking for a dynamic and strategic Senior Customer Success Manager to join our growing team ... It's a plus if you have you worked with in a SaaS environment with CRM tools * A bachelor's degree ...
Concord, NH · On-site
$16 - $22/hr
Experience with ERP or CRM systems such as NetSuite, SAP, Microsoft Dynamics, Salesforce, or similar. * Experience processing customer orders or supporting inside sales teams. * Familiarity with tax ...
Concord, NH · On-site
$16 - $22/hr
Experience with ERP or CRM systems such as NetSuite, SAP, Microsoft Dynamics, Salesforce, or similar. * Experience processing customer orders or supporting inside sales teams. * Familiarity with tax ...
Lawrence, MA · On-site
$38.98 - $43.32/hr
... CRM platform. * Serve as a primary point of contact for complex banking needs, ensuring timely and personalized services. * Conduct regular portfolio reviews to identify and provide informed ...
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Lawrence, MA · On-site
$38.98 - $43.32/hr
... CRM platform. * Serve as a primary point of contact for complex banking needs, ensuring timely and personalized services. * Conduct regular portfolio reviews to identify and provide informed ...
Epping, NH · Remote
$70K - $140K/yr
Williamson Pump and Motor is seeking a motivated and dynamic Engineer Business Development Manager ... Proficient in CRM systems and Microsoft Office Suite. Job Type: Full-time Work Location: In-person ...
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Epping, NH · Remote
$70K - $140K/yr
Williamson Pump and Motor is seeking a motivated and dynamic Engineer Business Development Manager ... Proficient in CRM systems and Microsoft Office Suite. Job Type: Full-time Work Location: In-person ...
Manchester, NH · On-site
$15.50 - $21.25/hr
Support customers via phone, email, chat, and CRM systems. Process customer orders accurately and efficiently. Resolve order issues, shipping concerns, product questions, and customer inquiries.
Manchester, NH · On-site
$15.50 - $21.25/hr
Support customers via phone, email, chat, and CRM systems. Process customer orders accurately and efficiently. Resolve order issues, shipping concerns, product questions, and customer inquiries.
Chelmsford, MA · On-site
We seek highly talented and motivated people to join our dynamic team. Reporting to the Director of ... Experience with CRM products (Infor CRM / SalesLogix is a plus) * Excellent organizational and time ...
Chelmsford, MA · On-site
We seek highly talented and motivated people to join our dynamic team. Reporting to the Director of ... Experience with CRM products (Infor CRM / SalesLogix is a plus) * Excellent organizational and time ...
Manchester, NH · On-site
$15.50 - $21.25/hr
Support customers via phone, email, chat, and CRM systems. * Process customer orders accurately and efficiently. * Resolve order issues, shipping concerns, product questions, and customer inquiries.
Manchester, NH · On-site
$15.50 - $21.25/hr
Support customers via phone, email, chat, and CRM systems. * Process customer orders accurately and efficiently. * Resolve order issues, shipping concerns, product questions, and customer inquiries.
Track and report sales pipeline progress, pursuits, and outcomes using CRM and standard tools ... Bachelor's degree in civil engineering, geotechnical engineering, mechanical engineering, geology ...
Track and report sales pipeline progress, pursuits, and outcomes using CRM and standard tools ... Bachelor's degree in civil engineering, geotechnical engineering, mechanical engineering, geology ...
Track and report sales pipeline progress, pursuits, and outcomes using CRM and standard tools ... Bachelor's degree in civil engineering, geotechnical engineering, mechanical engineering, geology ...
Track and report sales pipeline progress, pursuits, and outcomes using CRM and standard tools ... Bachelor's degree in civil engineering, geotechnical engineering, mechanical engineering, geology ...
Track and report sales pipeline progress, pursuits, and outcomes using CRM and standard tools ... Bachelor's degree in civil engineering, geotechnical engineering, mechanical engineering, geology ...
Track and report sales pipeline progress, pursuits, and outcomes using CRM and standard tools ... Bachelor's degree in civil engineering, geotechnical engineering, mechanical engineering, geology ...
Bow, NH · On-site
Partner with Engineering, Operations, Project Management, and Service teams to develop customer solutions, scopes, estimates, and proposals. * Grow existing customer relationships by identifying ...
Bow, NH · On-site
Partner with Engineering, Operations, Project Management, and Service teams to develop customer solutions, scopes, estimates, and proposals. * Grow existing customer relationships by identifying ...
Bow, NH · On-site
$63K - $105K/yr
Partner with Engineering, Operations, Project Management, and Service teams to develop customer solutions, scopes, estimates, and proposals. * Grow existing customer relationships by identifying ...
Bow, NH · On-site
$63K - $105K/yr
Partner with Engineering, Operations, Project Management, and Service teams to develop customer solutions, scopes, estimates, and proposals. * Grow existing customer relationships by identifying ...
$140K - $170K/yr
Success in this role comes from building executive-level relationships, aligning customer needs with REHAU's solutions, and collaborating across Sales, Marketing, Product Management, Engineering ...
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$140K - $170K/yr
Success in this role comes from building executive-level relationships, aligning customer needs with REHAU's solutions, and collaborating across Sales, Marketing, Product Management, Engineering ...
Londonderry, NH · On-site
$60K - $80K/yr
... CRM System (MS Dynamics). * * Provide constant positive communication, follow-up, and client satisfaction, through site. visits, phone, email, and social media. * * Contributes to team effort by ...
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Londonderry, NH · On-site
$60K - $80K/yr
... CRM System (MS Dynamics). * * Provide constant positive communication, follow-up, and client satisfaction, through site. visits, phone, email, and social media. * * Contributes to team effort by ...
Concord, NH · On-site
$110K - $150K/yr
Serve as the primary point of contact for customer relationship management * Support preparation and delivery of Business Reviews and status updates Adoption, Health & Retention * Monitor customer ...
Concord, NH · On-site
$110K - $150K/yr
Serve as the primary point of contact for customer relationship management * Support preparation and delivery of Business Reviews and status updates Adoption, Health & Retention * Monitor customer ...
Manchester, NH · On-site
$15.50 - $21.25/hr
A Day In The Life Support customers via phone, email, chat, and CRM systems. Process customer orders accurately and efficiently. Resolve order issues, shipping concerns, product questions, and ...
Manchester, NH · On-site
$15.50 - $21.25/hr
A Day In The Life Support customers via phone, email, chat, and CRM systems. Process customer orders accurately and efficiently. Resolve order issues, shipping concerns, product questions, and ...
Andover, MA · On-site +1
$80K - $87K/yr
The Client Service Specialist is part of dynamic team and department, and the role requires close ... Utilize customer relationship management (CRM) platforms such as Salesforce to manage and monitor ...
Andover, MA · On-site +1
$80K - $87K/yr
The Client Service Specialist is part of dynamic team and department, and the role requires close ... Utilize customer relationship management (CRM) platforms such as Salesforce to manage and monitor ...
$20.9K - $36.3K
4% of jobs
$36.3K - $51.7K
0% of jobs
$51.7K - $67.1K
4% of jobs
$67.1K - $82.5K
4% of jobs
$82.5K - $97.8K
7% of jobs
$100.2K is the 25th percentile. Wages below this are outliers.
$97.8K - $113.2K
33% of jobs
$113.2K - $128.6K
13% of jobs
$128.6K - $144K
2% of jobs
$144K - $159.4K
5% of jobs
$161.6K is the 75th percentile. Wages above this are outliers.
$159.4K - $174.8K
17% of jobs
$174.8K - $190.2K
11% of jobs
$20.9K
$124K
$190.2K
Londonderry, NH • On-site
$17.75 - $23.50/hr
Other
Re-posted 13 hours ago
Deliver Customer Experience Support: Serve as a primary contact for customer inquiries, requests, and issue resolution. Provide accurate, timely, and professional support while ensuring customer needs are addressed in alignment with company standards and service expectations.
Support Proactive Customer Engagement: Assist with customer onboarding, follow-up activities, service check-ins, and adoption support. Identify opportunities to improve responsiveness, reduce customer friction, and strengthen long-term customer relationships.
Resolve and Escalate Customer Issues: Investigate service concerns, recurring order issues, delivery questions, documentation needs, and other customer-related matters. Coordinate with internal teams to resolve issues and escalate risks or unresolved concerns to the Customer Experience Manager as appropriate.
Contribute to Customer Retention and Account Health: Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective actions and service recovery efforts that protect customer relationships.
Support Process Improvement: Identify recurring service gaps, inefficiencies, and customer pain points. Recommend practical improvements, assist with implementation of approved changes, and help maintain consistent local practices aligned with company standards.
Maintain Data Quality and Performance Visibility: Accurately document customer interactions, follow-up actions, issue status, and relevant account information in CRM and customer service systems. Support reporting on key performance indicators and use data to inform daily priorities and service improvements.
Qualifications:
Bachelor's degree in Business, Communications, Customer Service, or a related field preferred; equivalent experience may be considered.
5-7 years of experience in customer service, customer experience, customer success, sales support, or a related customer-facing role.
Demonstrated ability to resolve customer issues, manage follow-up actions, and communicate effectively with internal and external stakeholders.
Experience using CRM, ERP, customer service, or case management systems.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and customer requests.
Strong analytical and problem-solving abilities with attention to detail and data accuracy.
Ability to travel as needed for customer visits, training, or internal meetings.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Klüber Lubrication NA LP
