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Dunkin Store Jobs in Springfield, MA (NOW HIRING)

Dunkin'

DUNKIN - Crew Member

Westfield, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Easthampton, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Northampton, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Haydenville, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Westfield, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Southampton, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Westfield, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Westfield, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Westfield, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin'

DUNKIN - Crew Member

Northampton, MA · On-site

$15 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin

DUNKIN - Crew Member

Westfield, MA

$12.50 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin

DUNKIN - Crew Member

Northampton, MA · On-site

$12 - $15.75/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin

DUNKIN - Crew Member

Westfield, MA

$12.50 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin

DUNKIN - Crew Member

Westfield, MA

$12.50 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin

DUNKIN - Crew Member

Westfield, MA

$12.50 - $16.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin

DUNKIN - Crew Member

Southampton, MA

$11.75 - $15.50/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

Dunkin

DUNKIN - Crew Member

Haydenville, MA

$12.25 - $16/hr

Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin' Brand and ...

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Showing results 1-20

All JobsDunkin Store JobsDunkin Store Jobs in Springfield, MA

Dunkin Store information

See Springfield, MA salary details

$25.9K

$53.9K

$88.7K

How much do dunkin store jobs pay per year?

As of Jun 12, 2026, the average yearly pay for dunkin store in Springfield, MA is $53,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $64,300.00 per year, depending on experience, location, and employer.

What job positions are there at Dunkin'?

At Dunkin', common job positions include Crew Member, Shift Leader, and Store Manager. These roles involve customer service, food preparation, and store operations, often requiring teamwork and good communication skills. Employees may work flexible hours, including early mornings, evenings, and weekends.

What are some common challenges faced by team members working at a Dunkin' store, and how can they be managed?

Working at a Dunkin' store often involves handling fast-paced customer service, multitasking between food preparation and register duties, and maintaining cleanliness during busy rush hours. Team members may find it challenging to keep up with high volumes of orders, especially during mornings and weekends. Effective communication with coworkers, staying organized, and following established procedures can help manage these challenges and ensure smooth operations. Support from supervisors and a team-oriented environment also play a key role in overcoming daily hurdles.

What are the key skills and qualifications needed to thrive as a Dunkin' Store Crew Member, and why are they important?

To thrive as a Dunkin' Store Crew Member, you need customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and beverage equipment is often required. Strong teamwork, reliability, and the ability to handle fast-paced environments make you stand out in this role. These skills and qualities are essential to provide efficient service, maintain food quality, and ensure a positive customer experience.

How much do Dunkin Donuts pay?

Dunkin' Donuts store employees typically earn minimum wage or slightly above, with pay rates varying by location and experience. In general, starting pay for entry-level positions such as crew members ranges from $10 to $15 per hour. Wages may increase with tenure, responsibilities, and additional skills.

What are Dunkin' store employees responsible for?

Dunkin' store employees, often known as crew members, are responsible for preparing and serving food and beverages, taking customer orders, handling payments, and maintaining a clean and welcoming environment. They may also restock supplies, operate equipment like coffee machines, and ensure that all health and safety standards are met. Excellent customer service skills and the ability to work efficiently in a fast-paced environment are important for this role.

How much do Dunkin' employees get paid an hour?

Dunkin' store employees typically earn an hourly wage that ranges from minimum wage up to around $12 to $15 per hour, depending on location, experience, and position. Entry-level roles such as crew members often start at or near minimum wage, with opportunities for raises and advancement based on performance. Wages may also vary based on local labor laws and store policies.

What is the difference between Dunkin Store vs Dunkin Shift Leader?

AspectDunkin StoreDunkin Shift Leader
ResponsibilitiesCustomer service, order taking, food prep, cleaningOversees store operations, supervises staff, ensures quality standards
Required CredentialsHigh school diploma or equivalent, basic food safety knowledgeExperience in food service, leadership skills, possibly management training
Work EnvironmentFast-paced retail setting, customer-facingSimilar environment with added supervisory duties

While both roles operate within Dunkin' stores, a Dunkin Store focuses on daily customer service and food prep, whereas a Dunkin Shift Leader manages staff and store operations, requiring leadership skills and experience.

Is it hard to get hired at Dunkin Donuts?

Getting hired at Dunkin' Donuts typically involves submitting an application, completing an interview, and demonstrating good customer service skills. The hiring process is generally straightforward, especially for entry-level positions, and availability of shifts can influence hiring chances.
What cities near Springfield, MA are hiring for Dunkin Store jobs? Cities near Springfield, MA with the most Dunkin Store job openings:
Dunkin Store jobs near you

Dunkin' Store Manager in Training

Salema Management

Springfield, MA • On-site

$16 - $18/hr

Other

Medical, PTO

Posted 8 days ago

Job description

Job description
Salema Management, a well-established, local Dunkin' Franchisee Employer Group, is currently looking for eligible applicants to join our Store Manager Training Program. Apply today and come run with us!
Here's what's in it for you:
  • Competitive Pay
  • Discounted college degree program
  • Career development and growth
  • Network ServSafe & Food Allergen training & certification program
  • Accrued Paid Time Off*
  • Bonus potential*
  • Healthcare*

*Eligibility requirements apply
Here's who we're looking for:
  • A welcoming, upbeat, positive attitude
  • Someone who focuses on providing an exceptional guest experience and a positive working environment for their team
  • A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
  • A result driven leader who has restaurant experience in; cost, inventory, and shift management
  • Someone who loves to motivate, lead, and develop their team
  • The ability to effectively train others on all aspects of the restaurant's operations

Here's how the training program will work:
A Store Manager in Training will be required to complete a comprehensive training program within our Company
Network. The program is designed to prepare a Store Manager and acclimate them to the Company before assuming the full responsibility of a Store Manager position. Employees in training can expect the program to last
1-3 months, however timing will be catered to each trainee's specific needs.
The training program will include the following:
  • Working alongside Training Managers in high-volume locations, gaining insight and best practices for managing a Dunkin' location
  • Completing HR training to demonstrate knowledge of employment law and Company policies.
  • Obtaining ServSafe Certification and completing Allergen Awareness Training
  • Working a variety of shifts, alongside team members, putting leadership training to practice
  • Demonstrating the ability to perform the duties of all positions within a Dunkin' location.

Here's what the Store Manager position will require after training:
  • Performs all responsibilities of restaurant team members
  • Ensures daily that the store is open and staffed appropriately, the store is clean, inventory levels are appropriate, and equipment is working properly
  • Ensures an exceptional level of food, service, ambiance and overall customer and associate satisfaction
  • Ensures that all products are prepared and presented in accordance with brand and company standards
  • Interviews and selects HR Approved job candidates for open team member positions
  • Delivers training to restaurant team members
  • Maintains effective communication and positive associate relations
  • Monitors progress towards Company sales, payroll, and food cost goals
  • Completes store payroll, cash, and operational tasks daily
  • Maintains a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

Management Responsibilities Include:
  • Recruit, hire, and develop restaurant team members
  • Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education/Experience:
  • Basic computer skills
  • Fluent in spoken and written English
  • Previous experience in retail, restaurant or hospitality preferred.
  • High School diploma or equivalent.
  • Must be at least 18 years of age.

Physical Demands/Working Conditions:
  • Standing on feet
  • Repetitive motion including bending, stooping, and reaching
  • Lifting objects, ice, products, boxes up to 20lbs (if applicable)
  • Wearing a headset
  • Working in a small space

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Apply