To thrive as a Duke Phlebotomy professional, you need a solid understanding of venipuncture, specimen handling, infection control, and often a relevant certification in phlebotomy. Familiarity with laboratory information systems, barcode scanners, and medical charting software is commonly required. Strong attention to detail, compassion, and effective communication skills help create a positive experience for patients and enable collaboration with healthcare teams. These abilities are essential for ensuring accurate specimen collection, patient safety, and seamless workflow within clinical settings.