Support content teams by enabling efficient content authoring within CMS/WCM platforms ... Drupal * WordPress * Experience integrating CMS content with front-end components and APIs.
Support content teams by enabling efficient content authoring within CMS/WCM platforms ... Drupal * WordPress * Experience integrating CMS content with front-end components and APIs.
... Drupal, WordPress * Familiarity with design systems and component libraries. * Familiarity with front-end frameworks that support design systems (Storybook, Bootstrap, Material UI) * Expertise in ...
... Drupal, WordPress * Familiarity with design systems and component libraries. * Familiarity with front-end frameworks that support design systems (Storybook, Bootstrap, Material UI) * Expertise in ...
Drupal Support information
What are the key skills and qualifications needed to thrive as a Drupal Support specialist, and why are they important?
To thrive as a Drupal Support specialist, you need a solid understanding of Drupal CMS, website troubleshooting, and web development fundamentals, often supported by experience in PHP, HTML, and CSS. Familiarity with Drupal modules, site configuration, and ticketing systems like Jira or Zendesk is typically required. Strong problem-solving abilities, communication skills, and patience are essential soft skills for effectively assisting users and collaborating with technical teams. These skills ensure efficient issue resolution, high-quality user support, and the smooth operation of Drupal-powered websites.
What are some common challenges faced by professionals in Drupal Support roles, and how can they be addressed?
Professionals in Drupal Support often encounter challenges such as troubleshooting complex module conflicts, managing security updates, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest Drupal releases and best practices can help address these issues effectively. Collaborating closely with developers, content editors, and site administrators is essential to resolve issues efficiently and ensure smooth website operations. Leveraging community resources and documentation can also be invaluable for overcoming technical hurdles and providing high-quality support.
What is Drupal Support?
Drupal Support refers to the assistance provided to users, organizations, or developers working with the Drupal content management system (CMS). This support can include troubleshooting technical issues, performing site updates, maintaining security patches, and providing guidance on best practices for building and managing Drupal websites. Drupal Support professionals help ensure that websites built on Drupal remain secure, up-to-date, and function smoothly. They may also assist with module installation, theme customization, and performance optimization. Effective Drupal Support is crucial for maximizing the reliability and success of Drupal-powered websites.
What is the difference between Drupal Support vs Drupal Developer?
| Aspect | Drupal Support | Drupal Developer |
|---|---|---|
| Primary Role | Providing technical assistance, troubleshooting, and maintenance for Drupal sites | Designing, developing, and customizing Drupal websites and modules |
| Required Skills | Basic to intermediate Drupal knowledge, troubleshooting, site management | Advanced PHP, Drupal module development, theme customization |
| Certifications | Drupal certifications, support-focused courses | Drupal developer certifications, PHP certifications |
| Work Environment | Support teams, client sites, help desks | Development teams, project-based environments |
Drupal Support focuses on maintaining and troubleshooting existing Drupal sites, ensuring smooth operation. Drupal Developers are involved in creating and customizing Drupal sites through coding and development. While both roles require Drupal knowledge, Support emphasizes problem-solving and site upkeep, whereas Developers focus on building and enhancing functionalities.
What are popular job titles related to Drupal Support jobs in Utah? For Drupal Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Drupal Support jobs in Utah look for? The top searched job categories for Drupal Support jobs in Utah are:
What cities in Utah are hiring for Drupal Support jobs? Cities in Utah with the most Drupal Support job openings:
Job description
Job Description
The Opportunity
The Technical Consultant designs and delivers end-to-end digital experience and commerce solutions using Adobe Experience Manager (AEM) and Adobe Commerce. Acting as a technology advisor, this role guides clients in architectural decisions, platform integrations, and implementation strategies for measurable business impact. The architect leads solution design throughout discovery, development, deployment, and optimization phases, collaborating with business consultants, project managers, and engineering teams to ensure alignment with client objectives and Adobe best practices.
Focusing on content and commerce, the Technical Consultant unifies content management and commerce across channels, defines integration patterns, and leads technical frameworks to deliver seamless omnichannel experiences. The role also supports sales teams with solution estimation and prioritisation, requiring deep technical expertise, leadership, and cross-team collaboration.
Responsibilites:
Develop and maintain responsive, accessible, and high-performance web applications using modern front-end technologies on Adobe Experience Manager.
Build reusable UI components and implement designs from wireframes, prototypes, and design systems.
Integrate front-end components with backend APIs.
Collaborate with UX/UI designers, backend developers, and content authors to deliver seamless digital experiences.
Ensure cross-browser compatibility and mobile responsiveness across devices.
Optimize web applications for performance, scalability, and SEO best practices.
Implement accessibility standards (WCAG) and follow modern web development best practices.
Support content teams by enabling efficient content authoring within CMS/WCM platforms.
Troubleshoot and resolve UI/UX issues and performance bottlenecks.
Participate in code reviews and maintain high code quality standards.
Efficiently multi-task, working across multiple client engagements at the same time as well as key internal initiatives.
Deliver high quality consulting services to our growing client base and lead ambassadorship in our client relationships.
Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with the client.
Requirements:
2-5 years' experience in the Web and/or ECMS technologies
2+ years of direct client consulting experience
Excellent verbal and written communication skills as well as customer relationship building skills.
Articulate technical solutions and how they can solve client business problems to both technical and non-technical audiences.
Conceptually understand business requirements and translate them into architecture, design and development activities for our most complex and large Web based solutions.
Strong experience with HTML5, CSS3, JavaScript.
Proficiency with modern frameworks such as React, Angular, Vue.js, node.js or others.
Familiarity working with Web Content Management (WCM) platforms such as:
Adobe Experience Manager/Edge Delivery Services
Sitecore
Drupal
WordPress
Experience integrating CMS content with front-end components and APIs.
Familiarity with design systems and component libraries.
Familiarity with front-end frameworks that support design systems (Storybook, Bootstrap, Material UI)
Expertisein Atomic designmethodology
Expertisein Design systems, Style guides, Pattern libraries
Strong understanding of responsive design, cross-browser compatibility, and web performance optimization.
Familiarity with REST APIs, JSON, and headless CMS architectures.
Experience with Git-based version control systems.
Experience with CI/CD pipelines and DevOps practices.
Experience with SEO best practices and analytics integration.
Understanding of web accessibility standards (WCAG).
Administration and debugging of Web servers, e.g. Apache.
Optimizing web solutions and architecting to accommodate performance requirements.
Bachelor's degree in Computer Science, or equivalent number years of experience
Position may require up to 30% travel
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let's Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $109,000 -- $196,350 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $135,600 - $196,350 In New York, the pay range for this position is $135,600 - $196,350 In Washington, the pay range for this position is $123,800 - $179,300At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About Adobe
Sourced by ZipRecruiter
Adobe for All is our vision to advance diversity, equity, and inclusion (DEI) across our company and in our communities. We’re focused on creating a more diverse and inclusive workforce; unleashing the full potential of every employee; and driving meaningful impact for Adobe, our industry, and society at large. Creativity has the power to unite us and inspire us to change the world. Through a vision we call Creativity for All, we’re empowering millions of people of all ages and backgrounds to express themselves, reach their full potential, and share their diverse perspectives with the world. We’re committed to advancing the responsible use of technology and driving a positive environmental impact through sustainability and climate action. Our innovations are making a significant impact across AI ethics, security, privacy, trust and safety, accessibility, and sustainability.
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
10,000+ Employees
Headquarters location
San Jose, CA, US
Year founded
1982