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Drupal Support Jobs in Maine (NOW HIRING)

Portland Webworks

Software Development Manager

Portland, ME · On-site

$126K - $166K/yr

Support the evolution of our CMS-based product offerings * Engage with the Drupal community to foster visibility and collaboration * Monitor department performance and contribute to company-wide ...

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Drupal Support information

What is the difference between Drupal Support vs Drupal Developer?

AspectDrupal SupportDrupal Developer
Primary RoleProviding technical assistance, troubleshooting, and maintenance for Drupal sitesDesigning, developing, and customizing Drupal websites and modules
Required SkillsBasic to intermediate Drupal knowledge, troubleshooting, site managementAdvanced PHP, Drupal module development, theme customization
CertificationsDrupal certifications, support-focused coursesDrupal developer certifications, PHP certifications
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, project-based environments

Drupal Support focuses on maintaining and troubleshooting existing Drupal sites, ensuring smooth operation. Drupal Developers are involved in creating and customizing Drupal sites through coding and development. While both roles require Drupal knowledge, Support emphasizes problem-solving and site upkeep, whereas Developers focus on building and enhancing functionalities.

What are the key skills and qualifications needed to thrive as a Drupal Support specialist, and why are they important?

To thrive as a Drupal Support specialist, you need a solid understanding of Drupal CMS, website troubleshooting, and web development fundamentals, often supported by experience in PHP, HTML, and CSS. Familiarity with Drupal modules, site configuration, and ticketing systems like Jira or Zendesk is typically required. Strong problem-solving abilities, communication skills, and patience are essential soft skills for effectively assisting users and collaborating with technical teams. These skills ensure efficient issue resolution, high-quality user support, and the smooth operation of Drupal-powered websites.

What is Drupal Support?

Drupal Support refers to the assistance provided to users, organizations, or developers working with the Drupal content management system (CMS). This support can include troubleshooting technical issues, performing site updates, maintaining security patches, and providing guidance on best practices for building and managing Drupal websites. Drupal Support professionals help ensure that websites built on Drupal remain secure, up-to-date, and function smoothly. They may also assist with module installation, theme customization, and performance optimization. Effective Drupal Support is crucial for maximizing the reliability and success of Drupal-powered websites.

What are some common challenges faced by professionals in Drupal Support roles, and how can they be addressed?

Professionals in Drupal Support often encounter challenges such as troubleshooting complex module conflicts, managing security updates, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest Drupal releases and best practices can help address these issues effectively. Collaborating closely with developers, content editors, and site administrators is essential to resolve issues efficiently and ensure smooth website operations. Leveraging community resources and documentation can also be invaluable for overcoming technical hurdles and providing high-quality support.
What job categories do people searching Drupal Support jobs in Maine look for? The top searched job categories for Drupal Support jobs in Maine are:
What cities in Maine are hiring for Drupal Support jobs? Cities in Maine with the most Drupal Support job openings:
Drupal Support jobs near you
Infographic showing various Drupal Support job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Software Development Manager

Portland Webworks

Portland, ME • On-site

$126K - $166K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Job description

About Us
Portland Webworks (and our public sector brand GovWebworks) is a mission-driven software consulting and professional services agency focused on custom development for the public sector. We build web applications and digital services that make government more accessible, efficient, and user-centered. Our CMS based projects are primarily centered around Drupal and we endeavor to be an active part of the broader Drupal community. Philosophically, we are technology agnostic choosing tools that best meet our clients' needs, with a focus on open source and proven solutions so while we have a bias towards Drupal based on experience, it is not the only tool we consider and use. We seek constant innovation, providing progressive solutions for our clients and continually pushing the boundaries of how we provide those solutions.
The Role
We are seeking a motivated and versatile Software Development Manager to join our leadership team. In this role, you will oversee a remote team of 12 CMS developers, managing project execution, staff development, and team operations. You will be a key player in delivering high-quality client work, growing our CMS-based product offerings, and cultivating a strong team culture grounded in collaboration, mentorship, and technical excellence.
This role reports to the Director of Software Development.
Key Responsibilities
Team & People Management
  • Lead and support a distributed team of CMS developers (in-house and contract)
  • Conduct performance reviews and regular one-on-ones
  • Coach and mentor team members for growth and accountability
  • Manage hiring, onboarding, and contractor relationships

Project & Technical Leadership
  • Serve as a technical leader across CMS projects (primarily Drupal)
  • Meet with clients and internal stakeholders to move projects forward
  • Ensure alignment of technical decisions with long-term product vision
  • Support client projects with staffing, estimates, and delivery oversight

Strategic Leadership
  • Define and drive department goals aligned with company strategy
  • Support the evolution of our CMS-based product offerings
  • Engage with the Drupal community to foster visibility and collaboration
  • Monitor department performance and contribute to company-wide initiatives

What We're Looking For
  • Experience leading or managing technical teams, with a strong record of motivating and supporting others
  • 5+ years of experience in web development, including CMS platforms (Drupal strongly preferred)
  • Excellent communication and client-facing skills
  • Familiarity with professional services/consulting environments (public sector experience a strong plus)
  • A versatile thinker who can balance project needs, technical vision, and team dynamics
  • A commitment to community engagement and continuous learning

Benefits
We strive for excellence in everything we do. We value wisdom, curiosity, and a sense of fun.
Our work is meaningful. From providing easier and better ways for citizens to access state government information and programs aiding in a more informed and better served populace, to keeping pets and animals safe through registration and welfare tracking, to making vaccines available to people most in need- our software often has a direct benefit to people we'll never meet.
We are also very dedicated to the people within our organization. We are proud to be consistently named one of Maine's "Best Places to Work".
The benefits that we offer include:
  • 100% Paid health and dental benefits for employees
  • Health Reimbursement Account (to minimize out of pocket costs)
  • Flexible Spending and Dependent Care Accounts
  • Company matching retirement plan
  • Annual profit sharing
  • Flexible scheduling
  • Up to 25 days paid vacation
  • Free parking (you will love Old Port parking)
  • Supportive and engaging work environment for all employees, in office and remote
  • Inclusive and collaborative management style, actively seeking and considering all employee perspectives in decision-making
  • Competitive pay and merit increases
    • Pay scale for Software Development Manager: Depends on experience

This position requires passing a criminal background check due to client contracting requirements.
Learn More About Portland Webworks & GovWebworks
LinkedIn | Facebook | Twitter | Instagram
5 Times Best Places to Work Winner
Our Team | Our Clients

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