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Drupal Support Jobs in Illinois (NOW HIRING)

Executive Assistant

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal ... In this role, you will provide comprehensive, high-level support to C-Level executives, managing a ...

Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal ... In this role, you will provide comprehensive, high-level support to C-Level executives, managing a ...

Tech Lead

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Actively mentor developers, supporting their growth and capability development. * Build a culture ... Hands on experience with Wordpress, Drupal, and/or Sitecore. * Working fluency with AI-assisted ...

Showing results 21-28

Drupal Support information

What is the difference between Drupal Support vs Drupal Developer?

AspectDrupal SupportDrupal Developer
Primary RoleProviding technical assistance, troubleshooting, and maintenance for Drupal sitesDesigning, developing, and customizing Drupal websites and modules
Required SkillsBasic to intermediate Drupal knowledge, troubleshooting, site managementAdvanced PHP, Drupal module development, theme customization
CertificationsDrupal certifications, support-focused coursesDrupal developer certifications, PHP certifications
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, project-based environments

Drupal Support focuses on maintaining and troubleshooting existing Drupal sites, ensuring smooth operation. Drupal Developers are involved in creating and customizing Drupal sites through coding and development. While both roles require Drupal knowledge, Support emphasizes problem-solving and site upkeep, whereas Developers focus on building and enhancing functionalities.

What are the key skills and qualifications needed to thrive as a Drupal Support specialist, and why are they important?

To thrive as a Drupal Support specialist, you need a solid understanding of Drupal CMS, website troubleshooting, and web development fundamentals, often supported by experience in PHP, HTML, and CSS. Familiarity with Drupal modules, site configuration, and ticketing systems like Jira or Zendesk is typically required. Strong problem-solving abilities, communication skills, and patience are essential soft skills for effectively assisting users and collaborating with technical teams. These skills ensure efficient issue resolution, high-quality user support, and the smooth operation of Drupal-powered websites.

What is Drupal Support?

Drupal Support refers to the assistance provided to users, organizations, or developers working with the Drupal content management system (CMS). This support can include troubleshooting technical issues, performing site updates, maintaining security patches, and providing guidance on best practices for building and managing Drupal websites. Drupal Support professionals help ensure that websites built on Drupal remain secure, up-to-date, and function smoothly. They may also assist with module installation, theme customization, and performance optimization. Effective Drupal Support is crucial for maximizing the reliability and success of Drupal-powered websites.

What are some common challenges faced by professionals in Drupal Support roles, and how can they be addressed?

Professionals in Drupal Support often encounter challenges such as troubleshooting complex module conflicts, managing security updates, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest Drupal releases and best practices can help address these issues effectively. Collaborating closely with developers, content editors, and site administrators is essential to resolve issues efficiently and ensure smooth website operations. Leveraging community resources and documentation can also be invaluable for overcoming technical hurdles and providing high-quality support.

What cities in Illinois are hiring for Drupal Support jobs?

Cities in Illinois with the most Drupal Support job openings:

Executive Assistant

Pantheon Systems, Inc

Chicago, IL • On-site

Full-time

Medical, Dental, Vision

Re-posted 27 days ago


Job description

About Pantheon
Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon's multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon's collaborative workflows.
The Role
We are growing and evolving, and we're looking for sharp, capable people who are ready to step in and make an impact. In this role, you will provide comprehensive, high-level support to C-Level executives, managing a range of projects, coordinating meeting logistics, overseeing travel and accommodations, and handling expense reporting.
In addition to keeping our executives' days running smoothly, there are a few other superpowers needed to be successful at Pantheon. As part of our working culture, we find real value in our teams meeting and collaborating in person. As an Executive Assistant at Pantheon, you will plan and organize team offsite events on a quarterly basis. Working closely with the leadership team is key to tailoring each offsite based on the team, location, and agenda. A great eye for detail and a genuine passion for creating memorable experiences are essential to making each event feel meaningful and impactful.
An Executive Assistant at Pantheon serves as a trusted partner to our leadership team, proactively solving problems, coordinating strategic initiatives, and ensuring critical business priorities stay on track. This role extends beyond traditional administrative support and requires strong business acumen, project management skills, and the ability to operate effectively across multiple stakeholders and functions. Success in this role depends on anticipating needs, navigating competing priorities, building strong cross-functional relationships, and maintaining clear, consistent communication across the company. The ability to adapt quickly and shift seamlessly between strategic initiatives and day-to-day executive support is essential.
This is an hybrid role based in Chicago, IL.
What You Need to Succeed
  • A shared passion for our values and mission, and a commitment to helping us deliver the best products and services in the market
  • Highly organized and exceptionally detail-oriented, with the ability to manage multiple priorities simultaneously without letting anything slip
  • Expertise in managing complex calendars across multiple time zones, including scheduling calls, interviews, and travel while anticipating conflicts and resolving them in real time
  • Experience supporting team calls, including drafting staff meeting agendas, capturing and distributing notes, and coordinating cross-team engagements
  • Demonstrated project management skills, including tracking key deliverables, driving accountability for action items, coordinating cross-functional initiatives, and helping strategic priorities move from planning through execution
  • Prior experience with event planning for offsite meetings, including familiarity with the RFP process for venue sourcing and vendor management
  • Experience acting as a trusted thought partner to senior executives, helping manage competing priorities, prepare for key meetings, and ensure seamless execution of business objectives
What You Bring to the Table
  • Bachelor's degree preferred, or equivalent experience in a relevant field
  • 5+ years of executive assistant, executive business partner, or related experience supporting C-Level or senior leadership in a high-growth, fast-paced environment
  • Proven ability to exercise discretion and maintain confidentiality when handling sensitive information
  • Strong proficiency in the Google Workspace platform (Gmail, Calendar, Drive, Docs, Sheets, Slides)
  • Outstanding verbal and written communication skills, with a polished and professional presence
  • Solid administrative competence across scheduling, correspondence, and calendar coordination
  • Comfortable working with all levels of management and consulting with key business stakeholders across functions
  • A proactive, solutions-oriented mindset - you identify problems before they surface and come prepared with options
  • Strong project coordination and stakeholder management skills, with the ability to influence outcomes and drive progress across multiple teams and priorities
  • Experience supporting executives within a SaaS, technology, or other high-growth environment strongly preferred
What We Offer
We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
  • Industry competitive compensation and equity plan
  • Flexible time off, sick days, and 13 paid holidays
  • Comprehensive medical insurance including Health, Dental and Vision
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • In-office workspace (San Francisco) and (Chicago)
  • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
  • Events and activities both team-based and company wide that inspire, educate and cultivate

Compensation:
The base salary range for this role is as follows:
  • United States: $98,000-130,000 USD

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.
After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.
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