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Drop Ship Operation Manager Jobs (NOW HIRING)

AutoZone

Senior Manager, Order Fulfillment

Memphis, TN · On-site

... and Drop Ship and Delivery Operations Managers. Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the ...

Spara Technologies

Sr. Buyer (Remote)

Tucson, AZ · Remote

... Excellence by managing internal demand deliveries and direct shipment (Drop Ship) orders to ... Coordinate with teams across Engineering, Operations, Finance, and Programs to resolve complex ...

Swift Response LLC

RETAIL COORDINATOR

Fort Lauderdale, FL · Remote

$45K - $50K/yr

Manage drop ship and stock order processing, track and route shipments, coordinate with warehouses to ensure timely and accurate fulfillment. * Communicate order priorities to warehouse staff and ...

Williams-Sonoma

Site Operations Associate

Brooklyn, NY · On-site

Product Operations Associate (MTO) The Product Operations team supports the end-to-end product ... Manage workflows related to Drop Ship (DS) and Made to Order (MTO) SKU setup, maintenance, launch ...

Swift Response LLC

RETAIL COORDINATOR

Fort Lauderdale, FL · On-site

$45K - $50K/yr

Manage drop ship and stock order processing, track and route shipments, coordinate with warehouses to ensure timely and accurate fulfillment. * Communicate order priorities to warehouse staff and ...

Rejuvenation

Site Operations Associate

Brooklyn, NY

Product Operations Associate (MTO) The Product Operations team supports the end-to-end product ... Manage workflows related to Drop Ship (DS) and Made to Order (MTO) SKU setup, maintenance, launch ...

Swift Response LLC

RETAIL COORDINATOR

Fort Lauderdale, FL · On-site

$45K - $50K/yr

Manage drop ship and stock order processing, track and route shipments, coordinate with warehouses to ensure timely and accurate fulfillment. * Communicate order priorities to warehouse staff and ...

Swift Response LLC

RETAIL COORDINATOR

Fort Lauderdale, FL · Remote

$45K - $50K/yr

Manage drop ship and stock order processing, track and route shipments, coordinate with warehouses to ensure timely and accurate fulfillment. * Communicate order priorities to warehouse staff and ...

Infobahn SoftWorld Inc

Sterling PM

Seattle, WA · On-site

... Management Drive implementation and adoption of IBM Sterling OMS modules , including: Order ... BOPIS (Buy Online Pickup In Store) Ship-from-store, ship-to-home, drop-ship Drive seamless customer ...

Infobahn Softworld Inc.

Sterling PM

Seattle, WA

... Management Drive implementation and adoption of IBM Sterling OMS modules , including: Order ... BOPIS (Buy Online Pickup In Store) Ship-from-store, ship-to-home, drop-ship Drive seamless customer ...

Rheem

Distribution Center Inventory Specialist I

Houston, TX · On-site

$17 - $21.50/hr

Manage consignment on a monthly basis and communicate with Rheem on sales * Process and monitor Grainger drop ship orders from initiation to delivery, ensuring product specifications, pricing, and ...

Rheem

Distribution Center Inventory Specialist I

Houston, TX · On-site

$17 - $21.50/hr

Manage consignment on a monthly basis and communicate with Rheem on sales * Process and monitor Grainger drop ship orders from initiation to delivery, ensuring product specifications, pricing, and ...

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Drop Ship Operation Manager information

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$20K

$74.7K

$138K

How much do drop ship operation manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for drop ship operation manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Drop Ship Operation Managers and how can they be addressed?

Drop Ship Operation Managers often encounter challenges such as coordinating with multiple suppliers, ensuring timely and accurate order fulfillment, and maintaining real-time inventory visibility. To address these challenges, strong communication skills and the ability to leverage technology platforms for order tracking are essential. Building solid relationships with suppliers and implementing standardized processes can also help reduce errors and improve customer satisfaction. Proactively identifying potential bottlenecks and regularly analyzing performance metrics can further optimize drop shipping operations.

What are the key skills and qualifications needed to thrive as a Drop Ship Operation Manager, and why are they important?

To thrive as a Drop Ship Operation Manager, you need expertise in supply chain management, logistics coordination, and e-commerce operations, often supported by a bachelor’s degree in business or a related field. Familiarity with order management systems, ERP software, inventory tracking platforms, and shipping carrier integrations is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for managing vendor relationships and troubleshooting issues. These capabilities ensure seamless order fulfillment, high customer satisfaction, and efficient collaboration across multiple stakeholders in a fast-paced retail environment.

What are Drop Ship Operation Managers?

Drop Ship Operation Managers are professionals responsible for overseeing and optimizing the drop shipping process within a company. They coordinate with suppliers, manage inventory, ensure timely order fulfillment, and handle any issues related to shipping and customer service. Their main goal is to streamline operations, minimize costs, and maximize customer satisfaction by ensuring smooth and efficient drop ship transactions. They often work closely with sales, logistics, and customer service teams to ensure a seamless supply chain.
Infographic showing various Drop Ship Operation Manager job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 12% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $74,718 per year, or $35.9 per hour.
Senior Manager, Order Fulfillment

Senior Manager, Order Fulfillment

AutoZone

Memphis, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

AutoZone rating

5.3

Company rating: 5.3 out of 10

Based on 1,852 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

The successful candidate will bring experience in e-commerce, store and supply-chain fulfillment operations, team management, and data analysis, preferably within the automotive or specialty retail industry. This individual will play a key role in driving precision, efficiency, and scalability across AutoZone's fulfillment operations. The role requires a self-motivated, detail-oriented leader who learns quickly, communicates effectively, and is comfortable working with data.

A strong commitment to delivering exceptional service and creating outstanding customer experiences is essential. The Sr. Manager must demonstrate deep expertise in operational workflows across three core components: First Mile (product inventory, stocking locations, and order placement), Middle Mile (long-haul transportation), and Last Mile (delivery to the customer).

This role is responsible for both pre-order workflows (inbound activities such as product inventory, availability, and sourcing) and post-order workflows (outbound activities including picking, packing, staging, and delivery). A clear understanding of how these workflows work together is critical to ensuring orders are fulfilled accurately, on time, and at scale, while maximizing profitability.

In addition, the role requires strong knowledge of shipping processes and capabilities, including carrier management, last-mile delivery providers, and HazMat shipping. The Sr. Manager will lead a team of Product Managers responsible for the product roadmap and capabilities of AutoZone's Order Management System, Drop Ship System, and Shipment Management System, as well as Fulfillment Managers and Drop Ship and Delivery Operations Managers.
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
  • Bachelor's or Master's degree in Technology, Business, Marketing, or a related field, or equivalent practical experience
  • Minimum 5-7 years of customer service experience, preferably within an e-commerce environment
  • Minimum 3 years of people management experience, leading a small but agile team
  • Proven ability to deliver high-quality, customer-focused experiences across web, mobile, or platform products
  • Strong written and verbal communication skills, with the ability to influence and align diverse stakeholders
  • Experience leveraging quantitative and qualitative data to inform product vision and decision-making
  • High attention to detail, with the ability to manage competing priorities in a fast-paced environment
  • Strong collaboration, negotiation, and problem-solving skills across functional boundaries
  • Familiarity with Agile/Scrum methodologies and modern product development practices
  • Experience in the automotive or specialty retail industry preferred
  • Oversee the end-to-end order lifecycle, from order placement through invoicing and payments.
  • Train and mentor the team, fostering a positive, productive work environment.
  • Lead and support the team through alignment, issue resolution, escalations, and complex issues.
  • Serve as the primary point of contact for Customer Service, Store, and Fulfillment teams to address questions and escalations and enable timely, customer-focused solutions.
  • Partner with Store and Fulfillment management to resolve issues quickly and efficiently, minimizing disruption to the production floor.
  • Collaborate across teams to prioritize and manage workflows to ensure on-time delivery.
  • Translate business objectives into a clear roadmap and ensure delivery against KPIs.
  • Partner with engineering to deliver solutions while balancing speed, quality, and trade-offs.
  • Use data and associate/customer feedback to identify friction points and drive improvements.
  • Collaborate across supply chain, automation, and store operations teams.
  • Identify opportunities to improve order management processes; implement solutions to enhance efficiency and accuracy, including developing SOPs and supporting documentation.
  • Track KPIs to monitor team performance and assess overall department health.
  • Create and execute action plans that improve operational processes and promote a culture of continuous improvement.

What AutoZone employees say

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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