ZipRecruiter

Log In

1

Drop Ship Operation Manager Jobs (NOW HIRING)

ULINE

Senior Customer Operations Manager

Glenview, IL · On-site

Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy. * Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

ULINE

Senior Customer Operations Manager

Kenosha, WI · On-site

Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy. * Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

Peter Millar

LSR Operations Coordinator

Raleigh, NC · On-site

The LSR Operations Coordinator is responsible for supporting National Account partners through ... Process and manage daily drop ship orders, inventory adjustments, and product fulfillment needs

Tilly's

Manager of Vendor Direct Commerce

Irvine, CA · On-site

... operations, dedicated to supporting both our retail and online stores. The RSC is where strategy ... Responsible for price management of Products on Drop Ship (i.e., price is aligned with brands and ...

Monrovia

E-Commerce Director

Dayton, OR

This is a hands-on, operational leadership role based at our Dayton, Oregon nursery, requiring on ... Collaborate with sales reps to identify potential drop ship partners and manage drop ship to ...

AutoZone

Senior Manager, Order Fulfillment

Memphis, TN · On-site

... Drop Ship and Delivery Operations Managers. Responsibilities * Oversee the end-to-end order lifecycle, from order placement through invoicing and payments. * Train and mentor the team, fostering a ...

AAFES

Business Analyst III (S)

Dallas, TX · On-site

$43.25 - $59.50/hr

... Drop Ship], item management system and/or supervisory experience is preferred * MICROSOFT OFFICE PRODUCTS - Required Job Qualifications Five years of experience in retail operations/management ...

next page

Showing results 1-20

All JobsDrop Ship Operation JobsDrop Ship Operation Manager Jobs

Drop Ship Operation Manager information

See salary details

$20K

$74.7K

$138K

How much do drop ship operation manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for drop ship operation manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Drop Ship Operation Managers and how can they be addressed?

Drop Ship Operation Managers often encounter challenges such as coordinating with multiple suppliers, ensuring timely and accurate order fulfillment, and maintaining real-time inventory visibility. To address these challenges, strong communication skills and the ability to leverage technology platforms for order tracking are essential. Building solid relationships with suppliers and implementing standardized processes can also help reduce errors and improve customer satisfaction. Proactively identifying potential bottlenecks and regularly analyzing performance metrics can further optimize drop shipping operations.

What are the key skills and qualifications needed to thrive as a Drop Ship Operation Manager, and why are they important?

To thrive as a Drop Ship Operation Manager, you need expertise in supply chain management, logistics coordination, and e-commerce operations, often supported by a bachelor’s degree in business or a related field. Familiarity with order management systems, ERP software, inventory tracking platforms, and shipping carrier integrations is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for managing vendor relationships and troubleshooting issues. These capabilities ensure seamless order fulfillment, high customer satisfaction, and efficient collaboration across multiple stakeholders in a fast-paced retail environment.

What are Drop Ship Operation Managers?

Drop Ship Operation Managers are professionals responsible for overseeing and optimizing the drop shipping process within a company. They coordinate with suppliers, manage inventory, ensure timely order fulfillment, and handle any issues related to shipping and customer service. Their main goal is to streamline operations, minimize costs, and maximize customer satisfaction by ensuring smooth and efficient drop ship transactions. They often work closely with sales, logistics, and customer service teams to ensure a seamless supply chain.
Infographic showing various Drop Ship Operation Manager job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 12% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $74,718 per year, or $35.9 per hour.
Senior Customer Operations Manager

Senior Customer Operations Manager

ULINE

Glenview, IL • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Uline rating

8.3

Company rating: 8.3 out of 10

Uline

Based on 107 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 11,855 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 96%

    96% say their health insurance is affordable

    say their health insurance is affordable

  • 85%

    85% say they get enough training

    say they get enough training

Featured by Uline, based on 107 Breakroom Quiz responses from their frontline employees

Job description

Senior Customer Operations Manager

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.

  • Guide leaders in analyzing department results for trends and improvement opportunities.

  • Track and report gross profit, return, vendor performance and customer feedback metrics.

  • Work with other Uline teams to enhance customer service processes and identify new product opportunities.

  • Build strong vendor relationships to resolve issues quickly and enhance service quality.

Minimum Requirements

  • Bachelor's degree.

  • 5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.

  • Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.

  • Travel to Uline's North American branches and to vendors.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Cafe featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CB2

#CORP

(#IN-PPCS)

#ZR-HQCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

FacebookTwitter

View All Uline Jobs

Apply