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IT System Administrator

What We Do

Headquartered in Calgary, Vision Integrity delivers engineering, inspection, and environmental solutions across Canada. Since 2011, weve partnered with industrial and energy operators to keep critical assets safe, compliant, and efficient throughout their lifecycle. Our cross-functional expertise spans asset integrity, pressure equipment, non-destructive testing, facility engineering, and environmental stewardship, giving clients complete office-to-field support.

Our People & Culture

At Vision Integrity, our success is built on our team. Guided by safety, competency, and innovation, we foster a collaborative work environment where employees are trusted, empowered, and supported with continuous development and a healthy work-life balance. We take pride in building a culture where people thrive, driving the exceptional service and long-term partnerships our reputation is built on.

The Role and Responsibilities of the successful candidate include:

Vision Integrity is currently looking to hire an IT System Administrator for a full-time position. The System Administrator will play a crucial role in maintaining our corporate IT infrastructure, managing identity and access, and providing Level 1/2 technical support across the organization. This role requires a balance of technical troubleshooting, system administration, and strong interpersonal communication. This position will begin in-person for training, moving to a hybrid schedule after initial training is completed.

• M365 & Workspace Administration: Manage, configure, and support Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and OneDrive.
• Identity & Access Management: Administer Microsoft Entra ID, handling user lifecycle management, RBAC, and configuring/maintaining Single Sign-On (SSO) integrations, etc.
• Technical Support: Serve as the primary escalation point for L1/2 support, troubleshooting hardware, software, and network issues for in-person and remote employees.
• IT Asset & Endpoint Management: Handle the deployment, tracking, and lifecycle management of corporate IT assets (laptops, mobile devices, peripherals) utilizing Intune MDM.
• Networking & Infrastructure: Assist with the deployment, monitoring, and troubleshooting of corporate network hardware, access points, and remote connection/VPN configurations.
• Security & Compliance: Enforce corporate IT security policies, monitor system alerts, ensure prompt software patching, and maintain data protection standards.
• On-Site IT Operations: Manage the physical organization of IT equipment, occasionally driving assets (in company vehicle) to locations throughout AB / BC / SK as required with short notice for site setups or critical troubleshooting.
• System Documentation: Create and maintain clear internal IT documentation, knowledge base articles, and standard operating procedures (SOPs).

Required Qualifications and Experience

• Experience: Experience in an IT support, helpdesk, or junior system administration role with a strong focus on Level 2 support.
• Technical Proficiency: Hands-on administration experience with Microsoft 365, Microsoft Entra ID, and SSO implementation. Advanced troubleshooting skills for Windows 11 operating systems.
• Strong Interpersonal Skills: Outgoing, conversational, and highly comfortable translating "tech" into plain English for end-users across all levels of the business.
• Independent Operation: Ability to operate independently for extended periods, prioritize IT tickets effectively, and maintain high-quality control.
• Schedule Flexibility: Able to work flexible hours, including occasional evenings or weekends with short notice to resolve urgent operational IT outages or perform system maintenance.
• Driving Requirements: Valid Class 5 Non-GDL Drivers License with a clean driving history. Comfortable driving standard company vehicles (e.g., Explorer, F-150) for site visits.
• Logistics: Access to a reliable personal vehicle for occasional light work-related use.
• List of qualifications and experience required.

Nice-to-Haves / Significant Assets

• Networking Experience: Familiarity with setting up corporate networking ecosystems (such as Ubiquiti UniFi hardware), VPNs, gateways, and remote management.
• Scripting: Basic knowledge of PowerShell for automating routine administrative tasks in M365 and Entra ID.

Application Requirements

• Please complete all required fields within the BambooHR application.
• Cover Letter: Not required but will be considered if provided.
• References: Not required but will be considered if provided.
• Please note applications will not be reviewed until August 17th. If selected, you will be contacted for additional information at that time.