Pantry Porter is responsible for ensuring pantry areas, pantry storage rooms, and service stations remain clean, organized, and fully stocked to support smooth daily operations. This role plays a key part in maintaining a professional environment and ensuring that team members and clients always have access to the items they need.
Key responsibilities include:
● Maintain appropriate stock levels of snacks, beverages, coffee supplies, utensils, and pantry items across all designated areas.
● Monitor inventory daily and communicate restocking needs in a timely manner.
● Ensure all pantry areas remain clean, organized, and visually presentable at all times.
● Clean and maintain coffee machines, water dispensers, and other pantry equipment as needed.
● Properly store products and ensure all pantry spaces meet company standards.
● Provide support to employees or clients with general pantry-related requests or questions.
Daily Service & Expectations for Kitchens:
Coffee Machine Services (All Machines) :
● Replenish coffee beans
● Remove the hopper to refill the beans
● Replenish powders
● Reset waste bin
● Run rinse cycles
● Clean machine inside and out
● Brush off soluble caps/brew chamber
● Wipe down machine on the outside- empty drip tray
● Check filters for all coffee machines and submit requests via SLACK to change them
Inventory tasks/storage room:
● Properly store all inventory
● Separate sections for allergens
● Dry goods stocked properly in the storage room
● Inventory is properly labeled with the dates
● FIFO- stock rotation
● Ensure that all refrigerated products are stored in the appropriate refrigeration
● Break down cardboard boxes, take out trash & recycling
● Keep the stockroom always neat & organized
● Properly keep and sort expired products and products for donations ● Make list of items needed for next delivery and send it in before noon
Water machine services (All Machines) :
● Empty drip trays if water is collecting
● Reattach drip tray if it was removed
● Clean machine and wipe down the outside
● Check filters for all water machines and submit requests via SLACK to change them
Snack services:
● Take notes of what snacks are low in each kitchen.
● Restock the snack bins with the proper products.
● Check the peanut free kitchens to ensure no products containing nuts are present
● Stock snacks while practicing FIFO
● Always stock from the back to the front
● Make sure package labels are visible
● Remove any expired products from the kitchens
Fruit Service:
● Distribute all types of fruit to each kitchen on every floor
● Quality check the fruit before distributing out- do not put out any damaged fruit
● Make sure the fruit bowls are full in each kitchen, but do not overfill
● Every Friday afternoon remove the fruit from the floors.
Tea Service:
● Make sure to restock all tea service touch points.
● Take inventory daily and submit orders.
● Make sure to sanitize all tea containers.
Expired Products:
● Return any expired products to the storage room to then be counted
● Notify the supervisor of the expired
Meetings and Events:
● Make sure coffee is brewed.
● Put out snacks for meetings
● Make sure all equipment is up and running.
● Put out sugars/creamers, cups, stir stix in rooms requested
● Help the workplace team members with all food related set ups. (Happy Hours, Boba Bars, Catering, Onsite Events etc.)
Communication:
Help communicate issues to the clients workplace team and our internal Solutions Desk.
Work with the workplace team to provide updates to service.
Communicate snack requests through our slack channel..