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Drees Homes Jobs in Raleigh, NC (NOW HIRING)

Customer Care/Warranty Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers- earning recognition as the 19th ...

Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers-- earning recognition as the 18th largest ...

Customer Care Representative

Raleigh, NC · On-site

$14.25 - $19.25/hr

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers-- earning recognition as the 19th ...

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers, which is why we rank as the 19th ...

Receptionist

Raleigh, NC · On-site

$15.25 - $20.25/hr

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers- earning recognition as the 19th ...

Receptionist

Raleigh, NC · On-site

$14 - $18.25/hr

Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers-- earning recognition as the 18th largest ...

Receptionist

Raleigh, NC

$14 - $18.25/hr

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers- earning recognition as the 18th ...

Receptionist

Raleigh, NC · On-site

$14 - $18.25/hr

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers- earning recognition as the 19th ...

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers- earning recognition as the 18th ...

Drees Homes information

See Raleigh, NC salary details

$31.1K

$116.1K

$173K

How much do drees homes jobs pay per year?

As of Aug 19, 2026, the average yearly pay for drees homes in Raleigh, NC is $116,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $145,800.00 per year, depending on experience, location, and employer.

What is a Drees Homes job?

A Drees Homes job refers to a position with Drees Homes, a residential homebuilding company known for its custom and semi-custom homes. Employees work in various roles, including construction, sales, design, and corporate support, to deliver high-quality homes to customers. Careers at Drees Homes often involve collaboration, customer service, and expertise in homebuilding processes. Benefits and career growth opportunities vary by role and location.

What are the typical daily responsibilities for team members working at Drees Homes?

Team members at Drees Homes typically oversee various aspects of residential construction projects, including coordinating with contractors and suppliers, monitoring project timelines and budgets, and ensuring compliance with building codes and quality standards. Daily responsibilities may also involve updating project documentation, conducting site visits, and addressing any issues that arise during the construction process. Employees often collaborate closely with sales teams, design consultants, and clients to ensure customer expectations are met. This dynamic environment offers varied tasks each day and opportunities to interact with multiple departments within the company.

What are the key skills and qualifications needed to thrive in the Drees Homes position, and why are they important?

To thrive at Drees Homes, candidates typically need experience in residential construction or home building, strong project management abilities, and relevant educational background such as a degree in construction management or related field. Familiarity with construction management software, blueprint reading, and compliance with local building codes is essential, along with any applicable trade certifications. Excellent communication, organization, and problem-solving skills help team members excel in cross-functional collaboration and client interactions. These skills ensure projects are completed efficiently, on time, and up to high quality standards while fostering positive relationships with clients and team members.

Is Drees Homes a good company to work for?

Drees Homes is a homebuilder that offers employment opportunities in construction, sales, and customer service roles. Employees generally report positive work environments, competitive benefits, and opportunities for career growth, though experiences can vary by position and location.

What cities near Raleigh, NC are hiring for Drees Homes jobs?

Cities near Raleigh, NC with the most Drees Homes job openings:

Infographic showing various Drees Homes job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $116,098 per year, or $55.8 per hour.

Customer Care/Warranty Representative

Drees Homes

Raleigh, NC • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Drees Homes rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Overview
Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers- earning recognition as the 19th largest privately owned builder in the country and building a culture of long-tenured employees.
We are proud to be a four-time U.S. Best Managed Company (2022-2025), a distinction sponsored by Deloitte Private and The Wall Street Journal, and to be Great Place to Work® certified for the past four years.
Enrich your career at a company that values integrity, excellence, opportunity, stability, and success.
Headquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C.
Responsibilities/Qualifications
Drees Homes, one of the largest privately-owned homebuilders in the nation, is looking for a Customer Care Representative as we grow in our Raleigh Division. We're seeking customer centric individuals and we are willing to train the right candidate! This is an important position within Drees Homes. If you possess all or some of the below listed knowledge and skills, we want to hear from you!
Key Responsibilities:
  • Complete assigned warranty service requests within the guidelines of company policy
  • Follow up on all warranty requests to vendors/contractors to ensure prompt service to the customer
  • Evaluate all customer complaints and report solutions
  • Conduct new Home Presentations and 90-Day Follow Ups at the customer's home
  • Keep the customer care system up-to-date and accurate
  • Recommend changes that will improve processes
  • Monitor and respond to email and voice mail messages daily
  • Comply with the "Warranty On Call" procedure
Knowledge and Skills:
  • Ability to diplomatically and effectively handle stressful customer situations, including conflict resolution
  • Excellent verbal and written communication skills with internal and external customers
  • General knowledge of residential construction and the homebuilding process
  • Basic computer skills, experience using an iPad preferred
  • Must be organized, detail-minded, and adaptable
  • Self-driven and able to work independently
  • Ability to follow through to a satisfactory conclusion
  • Customer oriented, outgoing, dependable & ethical
  • Punch-out skills, hands on repair skills - paint, drywall, carpentry, etc. helpful
  • Problem solving abilities with excellent follow-up skills
  • Previous customer care experience preferred
Requirements:
  • High School diploma is required; Construction or other related college degree a plus
  • Must have reliable transportation
Premier Benefits to Support YOU:
We offer a comprehensive benefits package, including:
  • Medical, dental and vision
  • Life, AD&D, and critical illness insurance
  • Wellness rewards
  • 401(k) savings plan
  • Profit Sharing
  • Paid time off increasing with tenure
  • Tuition reimbursement
  • Long and short disability and Parental leave
  • Employee discount program on the purchase of a Drees Home
  • Employee Assistance Program and much more!

The typical schedule of this position will be Monday - Friday 8 AM to 5 PM, plus additional hours as necessary.
Summary
Equal Opportunity Employer / Drug-Free Work Place
To learn more about Drees Homes, please visit our website - www.dreeshomes.com.

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