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Donation Associate Jobs in Missouri (NOW HIRING)

MERS Goodwill

Retail Donation Attendant

Washington, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Washington Store - Hwy 100 team! The ideal ...

MERS Goodwill

Retail Donation Attendant

Kansas City, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Liberty Store - N Cedar team! The ideal ...

MERS Goodwill

Retail Donation Attendant

Fenton, MO

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Fenton Store - Gravois Bluffs team! The ideal ...

MERS Goodwill

Retail Donation Attendant

Saint Peters, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our St Peters Store - Harvester team! The ideal ...

MERS Goodwill

Retail Donation Attendant

Saint Peters, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our St Peters Store - Harvester team! The ideal ...

MERS Goodwill

Retail Donation Attendant

Kansas City, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Liberty Store - N Cedar team! The ideal ...

MERS Goodwill

Retail Donation Attendant

Fenton, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Fenton Store - Gravois Bluffs team! The ideal ...

MERS Goodwill

Retail Donation Attendant

O Fallon, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our OFallon MO Store - Hwy K team! The ideal ...

MERS Goodwill

Retail Donation Attendant

Saint Louis, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Sunset Hills Store - Watson team! The ideal ...

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Donation Associate information

What is a donation associate?

Donation Associates are professionals who assist in collecting, sorting, and processing donated goods in organizations such as thrift stores, charities, or non-profits. Their responsibilities often include receiving donations from the public, ensuring items meet quality standards, organizing inventory, and sometimes helping customers or donors. Donation Associates play a crucial role in ensuring that donated items are safely and efficiently handled, supporting the organization's mission to redistribute goods or raise funds. This position often requires good organizational skills, customer service abilities, and sometimes physical stamina for lifting and moving items.

What are the key skills and qualifications needed to thrive as a donation associate?

To thrive as a Donation Associate, you need strong customer service skills, attention to detail, and the ability to handle and sort donated goods, often requiring a high school diploma or equivalent. Familiarity with inventory management systems and point-of-sale (POS) software is typically beneficial. Excellent interpersonal skills, teamwork, and a strong work ethic help you engage donors and maintain a positive environment. These abilities are essential for efficiently processing donations, supporting organizational goals, and creating a positive experience for donors and shoppers.

What are some common challenges donation associates face when processing incoming donations, and how can they be managed?

Donation Associates often encounter challenges like sorting high volumes of varied donated items, handling heavy or bulky goods, and ensuring all items meet organizational quality standards. Staying organized, communicating effectively with team members, and following established sorting guidelines help manage these challenges. Many organizations provide training and encourage teamwork to create a supportive environment, making it easier to process donations efficiently and maintain a positive donor experience.

What is the difference between Donation Associate vs Fundraising Coordinator?

AspectDonation AssociateFundraising Coordinator
Primary RoleAssist with donation processing, donor communication, and data entryPlan, organize, and execute fundraising campaigns and events
Required SkillsCustomer service, data management, communicationEvent planning, donor relations, project management
Work EnvironmentNonprofit organizations, charity events, office settingsNonprofits, community organizations, event venues
Common CertificationsNone required, but familiarity with CRM software helpfulFundraising or nonprofit certifications advantageous

While both roles support nonprofit missions, a Donation Associate primarily handles donation processing and donor communication, whereas a Fundraising Coordinator focuses on planning and executing fundraising campaigns. The roles often overlap in nonprofit settings, but their core responsibilities differ in scope and focus.

What does a donation associate do at Goodwill?

A donation associate at Goodwill is responsible for accepting, sorting, and processing donated items, ensuring they are properly organized for resale. They may also assist donors, maintain the donation area, and help with inventory management using basic tools or systems. The role often requires good customer service skills and physical activity, such as lifting and standing for extended periods.

What are the most commonly searched types of Donation jobs in Missouri?

The most popular types of Donation jobs in Missouri are:

What cities in Missouri are hiring for Donation Associate jobs?

Cities in Missouri with the most Donation Associate job openings:

Donation Associate jobs near you

Donation Processing Associate

Saint Joseph, MO • On-site

The Salvation Army USA Central Territory
Non-Profits • 5 - 10K employees
Learn more about The Salvation Army USA Central Territoryexternal

$15/hr

Other

Posted 8 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

Job description

Donation Processing Associate
Location: St. Joseph, MO
Pay: $15.00 per hour
Job Type: Part-Time
Schedule: 25 hours per week, including days, evenings, weekends, and holidays as scheduled
Benefits: Employee Discount, Employee Assistance Program (EAP), Paid Training, Career Development Opportunities, Mission-Driven Work Environment
About the Role
At The Salvation Army Family Store, your work helps turn donated goods into funding for programs that support individuals and families in our community.
As a Donation Processing Associate, you'll play a key role in accepting, processing, sorting, and preparing donated items while delivering outstanding customer service to our donors. This position is ideal for someone who enjoys working in a hands-on environment, interacting with people, and making a positive impact through meaningful work.
What You'll Do
Donation Receiving & Processing
  • Greet donors and provide exceptional customer service
  • Assist donors with unloading and accepting donations
  • Accurately process and track donated items
  • Inspect donations and identify acceptable materials
  • Safeguard all donated goods and assigned equipment
  • Educate donors on donation guidelines and available services

Production & Operations
  • Sort, categorize, and process donated merchandise according to Salvation Army standards
  • Power sort donations as received, where applicable
  • Support production goals and processing standards
  • Load and unload Salvation Army trucks in accordance with center policy
  • Assist with moving merchandise and materials throughout the facility

Safety & Organization
  • Maintain a clean, organized, and safe donation area
  • Follow company policies and safety procedures
  • Report complaints, injuries, equipment issues, or property damage promptly
  • Assist with maintaining an efficient donation flow and processing area

Training Provided
  • Paid training on donation procedures and production standards
  • Hands-on instruction for donation processing and merchandise handling
  • Ongoing coaching and support from store leadership
  • Opportunities to develop customer service, retail, and warehouse skills

Why Join The Salvation Army?
  • Make a direct impact in your local community
  • Work for one of the nation's most trusted nonprofit organizations
  • Gain valuable experience in customer service, retail operations, and donation processing
  • Support life-changing Adult Rehabilitation Programs
  • Enjoy a supportive, team-oriented workplace
  • Access employee discounts and employee assistance resources

Qualifications
Required Skills & Abilities
  • Strong customer service and interpersonal skills
  • Ability to work independently and as part of a team
  • Dependable attendance and strong work ethic
  • Ability to communicate effectively in English
  • Ability to follow directions and safety procedures
  • Basic organizational and problem-solving skills

Preferred Experience
  • Customer service experience
  • Retail, warehouse, production, donation center, or material handling experience preferred
  • Experience working in a nonprofit or mission-driven environment is a plus

Physical Requirements
  • Frequently stand, walk, bend, reach, and lift throughout the workday
  • Ability to regularly lift and move up to 25 pounds
  • Ability to move larger items with assistance when needed
  • Work in varying temperatures and conditions common to warehouse and donation center environments


Equal Opportunity Employer
The Salvation Army is an Equal Opportunity Employer. We encourage applications from veterans, individuals with disabilities, people returning to the workforce, individuals impacted by the justice system, and candidates without a college degree.
Apply Today
Join a team that transforms donated goods into hope and opportunity. If you're looking for a rewarding part-time role where you can make a difference every day, apply today to become a Donation Processing Associate with The Salvation Army in St. Joseph, Missouri.
Keywords for Indeed Search Visibility
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What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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