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Dmv Customer Service Jobs in Michigan (NOW HIRING)

Henderson Glass

Customer Service Associate - Novi

Novi, MI · On-site

$13.75 - $18.75/hr

CSA's are responsible for all facets of customer service, order delivery, and associated ... Criminal/DMV Background Check (Must have a valid drivers license and meet the company's driver ...

Carvana

Customer Service Delivery Advocate

Flint, MI

$17 - $19/hr

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build ... Candidates must be able to satisfy state-specific requirements related to access DMV/title and ...

Carvana

Customer Service Delivery Advocate

Flint, MI · On-site

$17 - $19/hr

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build ... Candidates must be able to satisfy state-specific requirements related to access DMV/title and ...

Carvana

Customer Service Delivery Advocate

Flint, MI

$17 - $19/hr

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build ... Candidates must be able to satisfy state-specific requirements related to access DMV/title and ...

Carvana

Customer Service Delivery Advocate

Flint, MI · On-site

$17 - $19/hr

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build ... Candidates must be able to satisfy state-specific requirements related to access DMV/title and ...

Carvana

Customer Service Delivery Advocate

Flint, MI

$17 - $19/hr

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build ... Candidates must be able to satisfy state-specific requirements related to access DMV/title and ...

Carvana

Customer Service Delivery Advocate

Flint, MI · On-site

$17 - $19/hr

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build ... Candidates must be able to satisfy state-specific requirements related to access DMV/title and ...

Carvana

Customer Service Delivery Advocate

Flint, MI

$17 - $19/hr

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build ... Candidates must be able to satisfy state-specific requirements related to access DMV/title and ...

Carvana

Customer Service Delivery Advocate

Flint, MI

$17 - $19/hr

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build ... Candidates must be able to satisfy state-specific requirements related to access DMV/title and ...

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All JobsDmv Customer Service JobsDmv Customer Service Jobs in Michigan

Dmv Customer Service information

See Michigan salary details

$8

$16

$23

How much do dmv customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dmv customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a DMV customer service representative?

DMV customer service representatives are employees who assist customers with a variety of services at the Department of Motor Vehicles. Their responsibilities include helping people apply for or renew driver's licenses, vehicle registrations, and identification cards, as well as answering questions about DMV policies and procedures. They also process payments, update records, and ensure that customers have the correct documentation for their transactions. DMV customer service representatives play a key role in providing information and resolving issues to help make visits to the DMV as efficient as possible.

What are the key skills and qualifications needed to thrive as a DMV customer service representative?

To thrive as a DMV Customer Service Representative, you need strong interpersonal skills, attention to detail, and a high school diploma or equivalent. Familiarity with DMV software systems, data entry tools, and document verification processes is typically required. Patience, conflict resolution, and effective communication are standout soft skills for handling diverse customer inquiries and stressful situations. These abilities ensure accurate processing of transactions, compliance with regulations, and positive experiences for the public.

What are some common challenges faced by DMV customer service representatives, and how can new employees prepare for them?

DMV Customer Service Representatives often encounter high volumes of customers, many of whom may be frustrated due to long wait times or complex documentation requirements. New employees should be prepared to handle stressful situations with patience, maintain clear communication, and quickly adapt to changing procedures and technologies. Familiarizing yourself with DMV policies and practicing de-escalation techniques will help you provide efficient, courteous service while managing expectations and resolving conflicts. Strong problem-solving skills and a team-oriented mindset are essential for thriving in this fast-paced environment.

What is the difference between Dmv Customer Service vs Dmv Clerk?

AspectDmv Customer ServiceDmv Clerk
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; familiarity with DMV procedures
Work EnvironmentCustomer-facing, office settingOffice environment, handling paperwork and transactions
Employer & Industry UsageDMV offices, government agenciesDMV offices, government agencies
Common Search & ComparisonYesYes

Both Dmv Customer Service and Dmv Clerk roles involve assisting customers with DMV services in a government office setting. While Dmv Customer Service focuses on providing information and resolving issues, Dmv Clerks primarily handle paperwork, transactions, and processing documents. Both positions require similar credentials and are essential for smooth DMV operations.

Dmv Customer Service jobs near you
Infographic showing various Dmv Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Agent - Holland

Henderson Glass

Zeeland, MI • On-site

$14.25 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Description
Who we need:
At Henderson we are looking for those interested in a career with our growing company. We need candidates who take pride in their work and have experience working through problems effectively in a team atmosphere.
Job Summary:
CSA's are responsible for all facets of customer service, order delivery, and associated administrative functions, including collections, billings and customer satisfaction follow-up.
Essential Functions:
o Greets customers in a timely manner and offers to be of service.
o Answers phones in a professional manner.
o Provides estimates and schedules appointments with customers allowing proper time for work completion.
o Verifies insurance deductibles and explains deductible discount programs in accordance with current company programs.
o Must have excellent communication skills to explain features, benefits and warranties of company products and services to customers.
o Handles minor customer complaints by telephone and in person.
o Continually develops product knowledge.
o Offers complimentary products or services to customers.
o Processes transactions and completes daily cash out procedures following documented policies and procedures.
o Completes bank deposit according to company policy and procedure.
o Completes appropriate accounts payable and receivable processes.
o Makes collection calls on past due accounts and accurately records such activity.
o Completes store opening and closing activities as established by corporate office.
o Completes general clerical functions such as filing, faxing, taking messages, making photocopies, and other such functions as directed by a supervisor.
o Exhibits good organizational skills.
o Works well with co-workers, vendors, and customers.
o May be trained to occasionally cut glass for picture frames, etc.
o May be trained to perform basic windshield repairs.
o Tools and Materials Used: Computer, photo copier, fax machine, hand tools and safety equipment.
Job Conditions and Work Schedule:
Fast Paced Environment, Self -Paced Work, Usually work 40 hours per week, overtime may be required as business needs dictate. Schedules are based upon normal office hours of M-F 8am-5pm and Sat 8am-1pm
Minimum Qualifications:
o We need teammates that take pride as a craftsman looking to continue their career.
o Patience to learn and work through solving problems.
o Previous experience commercial and/or residential glass (IUs, Shower Doors, etc.) preferred.
o Valid driver's license with a track record of safe driving (not required for all CSA positions).
o Ability to lift and carry up to 25lbs.
o High school diploma or GED.
What you'll get:
o Competitive hourly pay with a strong, local, growing company
o Consistent Schedule
o 401k
o Medical, Dental, Vision Insurance
o Paid time off
Requirements
The company requires successful passing of the following pre employment screening assessments:
  1. Drug screen - Rapid screen: Includes Marijuana, Cocaine, Amphetamines (Methamphetamine), Opiates (codeine, morphine), PCP
  2. Criminal/DMV Background Check (Must have a valid drivers license and meet the company's driver standards)

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