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Distribution Operations Manager Jobs in Romulus, MI

Home Depot

Warehouse Operations

Warren, MI · On-site

... Distribution Center (DC). Responsibilities may include maintaining and repairing equipment ... transportation logistics, managing inventory accuracy, supporting system functionality, and ...

Evans Distribution Inc

Forklift Driver

Detroit, MI · On-site

$16/hr

Forklift Driver Evans Distribution Systems, one of the area's leading logistics providers is ... Prepare necessary paperwork and submit it to operations manager. * Frequent & repetitive lifting ...

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Distribution Operations Manager information

See Romulus, MI salary details

$41.4K

$73K

$114.6K

How much do distribution operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for distribution operations manager in Romulus, MI is $72,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $86,200.00 per year, depending on experience, location, and employer.

What is a distribution operations manager?

Distribution Operations Managers are professionals responsible for overseeing the daily operations of distribution centers or warehouses. They manage the flow of goods, ensure timely deliveries, coordinate logistics, and supervise staff to maintain efficiency and safety. Their role often includes inventory management, process optimization, and implementing cost-saving strategies. By ensuring smooth operations, they help companies meet customer demands and maintain high service levels.

What does a distribution operations manager do?

As a distribution operations manager, your responsibilities include supervising warehouse workers in their day-to-day activities and duties involving receiving, storing, and shipping products. You oversee other employees while planning the best strategies to organize and maximize efficiency in a distribution center. You are not only in charge of managing product fulfillment but also maintaining a safe environment for workers. Creating objectives and motivation for workers also falls under your job description. You utilize your organizational and problem-solving skills to improve systems and enhance speed and accuracy of delivery.

What are some common challenges a distribution operations manager faces when optimizing warehouse workflows?

Distribution Operations Managers often encounter challenges such as balancing efficiency with accuracy, managing seasonal fluctuations in order volume, and integrating new technologies into established workflows. They must ensure that inventory is processed and shipped on time while minimizing errors and costs. Collaborating closely with warehouse staff, logistics providers, and inventory planners is essential to identify bottlenecks and implement continuous improvements, all while maintaining safety and compliance standards.
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What cities near Romulus, MI are hiring for Distribution Operations Manager jobs?

Cities near Romulus, MI with the most Distribution Operations Manager job openings:

Distribution Operations Manager jobs near you

Service Operations Manager (Paint Booths & Collision Equipment) |Full-Time | In-Office |Novi, MI | $

AutoTech Solutions LLC

Novi, MI • On-site

$100K - $120K/yr

Full-time

Posted 20 days ago

Job description

Service Operations Manager
Full-Time In-Office (Monday-Friday) 7:30 AM-4:30 PM Novi, MI (48375) $100,000-$120,000 DOE
About AutoTech Solutions
AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships. From vehicle lifts and air compressors to alignment systems and A/C machines, we support the ser-vice bays that keep vehicles on the road.
Built on hustle, innovation, and hands-on customer support, AutoTech is on a mission to bring dependable equipment and exceptional service to every corner of the garage. Backed by private investment firm Brixey & Meyer Capital (BMC), we are executing an ambitious strategy to create a leading platform in automotive equipment distribution and service.
With operations in Michigan (Novi & Ann Arbor), North Carolina (Charlotte, Wade, and Raleigh), we support customers across the region with local expertise and responsive service. This is more than a job - it's an opportunity to join a growing organization that values initiative, rewards performance, and invests in its people. As we continue to expand, we're looking for driven, hands-on professionals who want to grow alongside us and help shape the future of AutoTech.
Job Summary
The Service Operations Manager (Paint Booths & Collision Equipment) oversees the daily coordination and execution of service operations for automotive paint booths, collision repair equipment, and related systems. This role is responsible for managing incoming service requests, dispatching technicians, coordinating parts and warranty activities, preparing service estimates, and ensuring exceptional customer service from initial service call through job completion and invoicing.
The Service Operations Manager serves as the primary point of contact for customers, technicians, manufacturers, and vendors while maintaining oversight of multiple active service requests simultaneously. This position requires a highly organized, detail-oriented individual who can effectively prioritize competing demands, communicate proactively, and ensure timely resolution of customer service needs.
Key Responsibilities
  • Serve as the primary point of contact for incoming service requests, gathering customer, equipment, and technical information to accurately assess service needs.
  • Evaluate service issues and determine the appropriate resolution, including remote troubleshooting, parts replacement, or field technician dispatch.
  • Schedule and coordinate field technicians, balancing emergency service calls, preventive maintenance, warranty work, and planned installations.
  • Coordinate technician travel, customer access, equipment delivery, and job site logistics while providing proactive communication to customers regarding schedules and service updates.
  • Prepare service estimates, obtain customer purchase orders or work authorizations, and determine warranty eligibility or customer-pay responsibility.
  • Coordinate warranty claims, manufacturer communications, replacement parts, inventory, backorders, and warranty returns.
  • Develop and maintain preventive maintenance schedules while tracking customer equipment history and recommended repairs.
  • Review technician service reports for accuracy, verify labor, travel, parts, and expenses, and ensure completed work is ready for timely invoicing
  • Monitor open work orders, outstanding quotations, completed service calls awaiting billing, and overall service workflow to ensure timely completion.
  • Maintain accurate customer, equipment, service, and warranty records within company systems.
  • Collaborate with technicians, manufacturers, vendors, and internal departments to deliver efficient service operations and exceptional customer satisfaction.
  • Identify opportunities to improve dispatch efficiency, technician utilization, service response times, and overall operational performance.
  • Other duties as assigned.

Qualifications
  • Associate's degree in business administration, Operations Management, Automotive Technology, or a related field preferred.
  • Three (3) or more years of experience coordinating field service operations, dispatching technicians, or managing service departments.
  • Experience supporting automotive paint booths, collision repair equipment, industrial equipment, HVAC, mechanical systems, or related industries preferred.
  • Working knowledge of electrical controls, motors, pneumatics, hydraulics, and mechanical equipment.
  • Ability to read equipment manuals, parts diagrams, wiring schematics, and technical documentation.
  • Experience preparing service estimates, coordinating warranty claims, and managing re-placement parts and inventory.
  • Strong organizational, problem-solving, and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent customer service, communication, and conflict-resolution skills.
  • Proficiency with Microsoft Outlook, Excel, electronic work order systems, and service management software; ServiceTitan experience preferred.
  • Ability to learn digital dispatch systems, technician scheduling software, quotation templates, and warranty documentation processes.
  • Valid driver's license with an acceptable driving record.

Physical Requirements:
  • Ability to sit, stand, and walk throughout office, warehouse, and customer job site environments.
  • Occasional lifting of office supplies, replacement parts, and equipment up to 25 pounds.
  • Ability to travel to customer facilities to support service operations and field activities.
  • Ability to communicate effectively by telephone, email, and in person throughout the workday.
  • Ability to work in warehouse, manufacturing, and industrial environments as needed.
  • Ability to operate standard office equipment, including computers, telephones, and printers.

Salary Description
$100,000-$120,000

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