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Distribution Operations Manager Jobs in Boxborough, MA

Shawmut

IT Operations Manager

Boston, MA · On-site

$158K - $197K/yr

... distributed across four offices, and is accountable for end user support, end user device ... The IT Operations Manager is a senior operator who sets standards, drives accountability, and ...

Shawmut

IT Operations Manager

Boston, MA

... distributed across four offices, and is accountable for end user support, end user device ... The IT Operations Manager is a senior operator who sets standards, drives accountability, and ...

Servier

Sr. Director, Trade & Distribution

Boston, MA · On-site

Build, lead, and mentor a team (internal FTEs and external vendors), to ensure effective and efficient management of day-to-day U.S. Trade and Distribution operations * Represent the organization in ...

Servier

Sr. Director, Trade & Distribution

Boston, MA · On-site

Build, lead, and mentor a team (internal FTEs and external vendors), to ensure effective and efficient management of day-to-day U.S. Trade and Distribution operations * Represent the organization in ...

Shawmut

IT Operations Manager

Boston, MA · On-site

... distributed across four offices, and is accountable for end user support, end user device ... The IT Operations Manager is a senior operator who sets standards, drives accountability, and ...

CBIZ

Administrative & Operations Manager

Boston, MA

Oversee day-to-day operational functions and administrative services, including facilities/office maintenance, mail distribution, supplies and equipment management and office logistics. * Evaluate ...

Nanobiosym

Operations Growth Manager

Cambridge, MA

Manage end-to-end logistics operations, including inventory tracking, warehousing, and distribution coordination. * Build and maintain structured systems for tracking supplies, materials, and ...

Vrtx

Logistics & Distribution Senior Manager

Boston, MA · On-site +1

$128K - $192K/yr

... chain logistics operations within Vertex Pharmaceuticals. This position requires close ... Good Distribution Practices. * Lead process redesign workshops and manage process changes.

Nanobiosym

Operations Growth Manager

Cambridge, MA · On-site

$100K/yr

Manage end-to-end logistics operations, including inventory tracking, warehousing, and distribution coordination. * Build and maintain structured systems for tracking supplies, materials, and ...

Nanobiosym

Operations Growth Manager

Cambridge, MA · On-site

$100K/yr

Manage end-to-end logistics operations, including inventory tracking, warehousing, and distribution coordination. * Build and maintain structured systems for tracking supplies, materials, and ...

ABM

Operations Manager - Aviation

East Boston, MA

$80K - $90K/yr

For information about ABM's benefits, visit Recruiting Flyer - Staff & Mgmt Pay: $80,000 - $90,000 ... distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers ...

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Showing results 1-20

All JobsDistribution Operations JobsDistribution Operations Manager JobsDistribution Operations Manager Jobs in Boxborough, MA

Distribution Operations Manager information

See Boxborough, MA salary details

$41.6K

$73.3K

$115.2K

How much do distribution operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for distribution operations manager in Boxborough, MA is $73,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $86,600.00 per year, depending on experience, location, and employer.

What is the highest salary for a warehouse manager?

The highest salary for a warehouse manager can reach around $80,000 to $120,000 annually, depending on factors such as location, experience, company size, and industry. Senior or specialized roles with additional certifications or skills may offer higher compensation.

What is the minimum salary of an operations manager?

The minimum salary for a Distribution Operations Manager varies by location and experience but typically starts around $50,000 to $70,000 annually. Entry-level positions or those in smaller markets may offer lower starting salaries, while experienced managers in larger regions can earn significantly more. Salary also depends on the size of the company and industry standards.

What are some common challenges a Distribution Operations Manager faces when optimizing warehouse workflows?

Distribution Operations Managers often encounter challenges such as balancing efficiency with accuracy, managing seasonal fluctuations in order volume, and integrating new technologies into established workflows. They must ensure that inventory is processed and shipped on time while minimizing errors and costs. Collaborating closely with warehouse staff, logistics providers, and inventory planners is essential to identify bottlenecks and implement continuous improvements, all while maintaining safety and compliance standards.

What Does a Distribution Operations Manager Do?

As a distribution operations manager, your responsibilities include supervising warehouse workers in their day-to-day activities and duties involving receiving, storing, and shipping products. You oversee other employees while planning the best strategies to organize and maximize efficiency in a distribution center. You are not only in charge of managing product fulfillment but also maintaining a safe environment for workers. Creating objectives and motivation for workers also falls under your job description. You utilize your organizational and problem-solving skills to improve systems and enhance speed and accuracy of delivery.

What are Distribution Operations Managers?

Distribution Operations Managers are professionals responsible for overseeing the daily operations of distribution centers or warehouses. They manage the flow of goods, ensure timely deliveries, coordinate logistics, and supervise staff to maintain efficiency and safety. Their role often includes inventory management, process optimization, and implementing cost-saving strategies. By ensuring smooth operations, they help companies meet customer demands and maintain high service levels.

What are the key skills and qualifications needed to thrive as a Distribution Operations Manager, and why are they important?

To thrive as a Distribution Operations Manager, you need expertise in logistics, supply chain management, inventory control, and often a bachelor's degree in business or a related field. Familiarity with warehouse management systems (WMS), ERP software, and certifications like APICS or Six Sigma are commonly required. Strong leadership, problem-solving, and communication skills help you manage teams and resolve operational challenges efficiently. These skills ensure smooth distribution processes, cost-effective operations, and high customer satisfaction in a fast-paced environment.

How much should an operations manager get paid?

The average salary for a Distribution Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Compensation may also include bonuses and benefits, with higher salaries often associated with larger organizations or those requiring specialized skills in logistics and supply chain management.

What does a distribution operations manager do?

A distribution operations manager oversees the daily activities of warehouse and distribution centers, ensuring efficient inventory management, order fulfillment, and shipping processes. They coordinate staff, optimize logistics, and use tools like warehouse management systems to meet delivery deadlines and control costs.
More about Distribution Operations Manager jobs
What cities near Boxborough, MA are hiring for Distribution Operations Manager jobs? Cities near Boxborough, MA with the most Distribution Operations Manager job openings:
Distribution Operations Manager jobs near you
Infographic showing various Distribution Operations Manager job openings in Boxborough, MA as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $73,335 per year, or $35.3 per hour.
IT Operations Manager

IT Operations Manager

Shawmut

Boston, MA • On-site

$158K - $197K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Overview
At Shawmut Design and Construction, we take pride in the culture we've built as a 100% employee-owned company-one that's been recognized with more than 100 Best Place to Work awards. We've been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America's Best Employers by Forbes-along with numerous regional recognitions across our 15 offices nationwide.
Here's a glimpse into what we offer:
  • Health, Dental, and Vision Insurance.
  • Employee Stock Ownership Plan (ESOP) - Be an employee-owner!
  • 401(K) with Company Match - Receive a company match up to 4% of your eligible pay.
  • Generous Paid Time Off - vacation and sick time, 12 holidays, summer Fridays, and a yearly volunteer day.
  • The Extras - Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services, and more.

*Please Note: this role works out of our Boston office 3x per week, with the option to work from home 2x per week.
Responsibilities
Shawmut Design and Construction is hiring an IT Operations Manager to join the IT Senior Leadership Team. Reporting to the CIO, the IT Operations Manager owns the day-to-day delivery and continuous improvement of end user technology services across our national footprint. This role leads a team of seven service technicians and a desktop engineer (SCCM and Intune) distributed across four offices, and is accountable for end user support, end user device management, IT change control, support of corporate events, and the operation of our enterprise conference room environment. The IT Operations Manager is a senior operator who sets standards, drives accountability, and partners with peer IT leaders to ensure that the technology our employees rely on every day is reliable, secure, and well-run.
What you'll be doing:
End User Support
  • Own the end-to-end end user support function across all offices, including service levels, escalation paths, on-call coverage, and after-hours support for business-critical events.
  • Establish, publish, and enforce SLAs and OLAs in partnership with business stakeholders; track performance against them and report results to IT leadership.
  • Drive a measurable, data-informed support practice: monitor ticket trends, first-contact resolution, mean time to resolve, CSAT, and backlog health, and translate findings into staffing, training, automation, and process changes.
  • Serve as the senior escalation point for complex or high-visibility issues; lead major incident response for end user impacting events and own communications, root cause analysis, and corrective actions.
  • Define and maintain the knowledge management practice - runbooks, internal KB articles, end user self-service content, and training - so that solutions are captured, reused, and continuously improved.

End User Device Management
  • Own the lifecycle of all end user devices - laptops, desktops, tablets, and mobile phones - from standards and procurement through provisioning, refresh, and secure decommissioning.
  • Direct the desktop engineer in the design, maintenance, and operation of the Microsoft SCCM and Intune/Endpoint Manager environments, including OS deployment, application packaging, patching, configuration baselines, and compliance reporting.
  • Partner with Information Security to enforce endpoint security posture (encryption, EDR, patch compliance, identity and conditional access) and remediate findings on a defined cadence.
  • Maintain accurate asset inventory, license positions, and warranty/lifecycle data; forecast hardware refresh and budget needs.
  • Set and continuously improve standard images, application catalogs, and a self-service software distribution model that reduces manual touch.

IT Change Control
  • Own and operate the IT change control process across the IT organization - intake, risk assessment, CAB review, approval, scheduling, communication, implementation, and post-implementation review.
  • Chair the Change Advisory Board; ensure changes are properly documented, classified, tested, and communicated, with clear back-out plans and acceptance criteria.
  • Maintain the forward schedule of change and the change calendar; coordinate with application, infrastructure, security, and business teams to avoid conflicts and minimize end user impact.
  • Drive continuous improvement of the change practice - reducing failed and emergency changes, increasing successful standard changes, and improving cycle time without compromising stability.
  • Produce change metrics and reporting for the CIO and IT leadership.

Corporate Events
  • Provide IT leadership for corporate events - town halls, leadership meetings, training sessions, client events, and off-sites - including pre-event planning, on-site staffing, run-of-show coordination, and post-event review.
  • Partner with Marketing, HR, Facilities, and Executive Administration to scope AV, networking, presentation, recording, and streaming requirements well in advance of events.
  • Build and maintain a repeatable event support playbook and staffing model that scales across all four offices.

Conference Rooms
  • Own the design, deployment, monitoring, and ongoing operation of enterprise conference rooms across all offices, standardized on Microsoft Teams and Zoom.
  • Define and maintain conference room standards (room types, hardware, peripherals, signage, and user experience) and a refresh roadmap.
  • Operate proactive monitoring and alerting for room health; drive room uptime, meeting-join success, and a consistent, frictionless user experience.
  • Manage vendor relationships for AV integrators, room hardware, and meeting platforms; oversee installations, acceptance, and issue resolution.

People Leadership
  • Lead, coach, and develop a team of seven service technicians and a desktop engineer distributed across four offices; build a cohesive, high-performing team culture across locations.
  • Set annual performance goals, conduct timely and meaningful performance reviews aligned to the corporate talent cycle, and create individual development plans that balance business needs and career growth.
  • Plan staffing levels, on-site coverage, on-call rotations, and event coverage to match business demand across offices.
  • Recruit, onboard, and retain talent; build bench strength and clear progression paths within the team.

Operational Leadership
  • Contribute to the IT Senior Leadership Team on strategy, budget, vendor selection, and organizational priorities.
  • Prepare and manage the operating and capital budgets for end user services, devices, and conference rooms; forecast accurately and manage to plan.
  • Partner with Infrastructure, Information Security, Applications, and the PMO to ensure end user services are represented in projects and that operational readiness is achieved before go-live.
  • Manage strategic vendor relationships across endpoints, mobility, conference room hardware, AV, and managed services; hold vendors accountable to contracts and service levels.
  • Work closely with construction project teams to deliver IT services and support at Shawmut project sites as needed.

Qualifications
Requirements:
  • BS/BA in Computer Science, Information Systems, or equivalent professional experience.
  • 10+ years of progressive IT experience, including 5+ years directly managing end user services, desktop engineering, or IT operations teams across multiple locations.
  • Knowledge and understanding of cloud computing concepts, meeting technologies, and operational methodologies. Knowledge or experience in Agile concepts is a plus.
  • Must be able to demonstrate mastery of new skills or tools with minimal formal training.
  • Must have the desire and ability to learn new technologies quickly.
  • Extensive knowledge of enterprise applications and their management and use within a company.
  • Practical experience operating enterprise conference room environments standardized on Microsoft Teams and/or Zoom Rooms, and supporting executive and large corporate events.

Who you are:
  • A lover of technology who excels at learning new skills
  • Somebody who enjoys working with end users and support peers with a desire to provide excellent customer service
  • Supportive of a culture of continuous process and organizational improvement
  • An excellent communicator, both oral and written, with the ability to write and maintain documentation and Visio diagrams
  • Able to work autonomously managing day-to-day workloads and project tasks with little management supervision

EEO Information
Shawmut prohibits discrimination against any staff member or applicant on the basis of race, color, sex, sexual orientation, gender identity/expression, age, religion, national origin, marital status, veteran status, pregnancy, physical or mental disability, genetic information, disability, creed, citizenship status, or any other legally protected characteristic.
Salary Range Information
Boston Base Salary Range: $158,000 - $197,000 The range stated is specific to Boston. Placement within the listed range depends on many factors including, but not limited to years of experience, project size capability (for Construction & Field roles) and internal company equity.

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