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Dispensary Associate Jobs in Springfield, IL (NOW HIRING)

Retail Associate

Springfield, IL · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Springfield, IL · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Springfield, IL

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Springfield, IL · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Task Associate

Springfield, IL · On-site

$15 - $20/hr

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

Task Associate

Springfield, IL · On-site

$15 - $20/hr

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

Task Associate

Springfield, IL · On-site

$15 - $20/hr

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

Store Associate

Glenarm, IL · On-site

$16.50 - $17.50/hr

Jack Flash in Chtham, Illinois is looking to hire a Full or Part-time Sales Associate for Night shifts. Are you a customer service rock star looking for a fun, fast-paced environment to work in?

Store Associate

Chatham, IL · On-site

$15.50 - $17.75/hr

Jack Flash in Chtham, Illinois is looking to hire a Full or Part-time Sales Associate for Night shifts. Are you a customer service rock star looking for a fun, fast-paced environment to work in?

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Dispensary Associate information

See Springfield, IL salary details

$10

$19

$32

How much do dispensary associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for dispensary associate in Springfield, IL is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.

What is a dispensary associate?

Dispensary Associates are frontline staff members who assist customers in cannabis dispensaries. Their responsibilities include greeting customers, checking IDs for age verification, providing product recommendations, answering questions about cannabis products, and processing sales transactions. They must have strong knowledge of product offerings, state regulations, and safety protocols. Dispensary Associates also help keep the store organized, maintain inventory, and ensure a welcoming environment. Excellent customer service skills and attention to detail are essential for success in this role.

What are the key skills and qualifications needed to thrive as a dispensary associate?

To thrive as a Dispensary Associate, you need knowledge of cannabis products, strong customer service skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and compliance tracking tools is usually required. Excellent communication, attention to detail, and a friendly attitude help associates build trust with customers and ensure regulatory compliance. These skills are crucial for providing safe, informed product recommendations and maintaining the operational integrity of the dispensary.

What are some common challenges dispensary associates face when working with customers, and how can they be addressed?

Dispensary Associates often encounter challenges such as educating customers who are new to cannabis, managing high-volume periods, and ensuring compliance with strict regulations. Addressing these challenges involves staying up-to-date on product knowledge, practicing clear and patient communication, and following all legal protocols closely. Working as part of a supportive team and participating in regular training can help Associates handle these situations confidently and provide a positive customer experience.

What is the difference between Dispensary Associate vs Budtender?

AspectDispensary AssociateBudtender
CredentialsBasic knowledge of cannabis products, possibly state-specific certificationSimilar credentials, often with additional product knowledge or customer service skills
Work EnvironmentRetail cannabis store, assisting customers, handling transactionsCustomer-facing role, providing product recommendations and education
Employer & Industry UsageCommonly used in retail cannabis dispensariesOften used interchangeably with Dispensary Associate, sometimes emphasizing customer interaction

Both roles involve working in retail cannabis stores, assisting customers, and handling sales. While Dispensary Associates focus on general support and transaction duties, Budtenders typically provide more in-depth product advice and education. The terms are often used interchangeably, but Budtender may imply a higher level of product knowledge and customer engagement.

How to qualify to work at a dispensary associate?

To qualify as a dispensary associate, candidates typically need to be at least 18 or 21 years old, depending on local laws, and pass a background check. Some states require completion of a training program or certification related to responsible cannabis handling and sales. Good customer service skills and knowledge of products are also important qualifications.

Is it hard to get a job at a dispensary?

Getting a dispensary associate position can vary in difficulty depending on location, experience, and local regulations. Candidates often need customer service skills, knowledge of cannabis products, and sometimes a background check or certification. Competition may be moderate, but having relevant experience can improve chances of employment.

What disqualifies you from working at a dispensary?

Dispensary associates are typically disqualified if they have a criminal record involving drug offenses, theft, or violence, or if they fail background checks required by state regulations. Additionally, a lack of proper identification, failure to obtain necessary licensing or certifications, or a history of substance abuse can disqualify candidates from working in a dispensary environment.

What are the most commonly searched types of Dispensary jobs in Springfield, IL?

The most popular types of Dispensary jobs in Springfield, IL are:

What are popular job titles related to Dispensary Associate jobs in Springfield, IL?

For Dispensary Associate jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Dispensary Associate jobs in Springfield, IL look for?

The top searched job categories for Dispensary Associate jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Dispensary Associate jobs?

Cities near Springfield, IL with the most Dispensary Associate job openings:

Infographic showing various Dispensary Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,959 per year, or $19.7 per hour.

Part-Time Dispensary Associate

Ascend Wellness Holdings

Springfield, IL • On-site

$17/hr

Part-time

Posted 3 days ago

New


Key responsibilities

  • Guide customers through sales transactions, offering advice and product descriptions as needed

  • Ensure the sales floor is stocked, displays and menus are accurate, and the store is well maintained

  • Fulfill and pack customer orders, move completed orders to the sales floor for pickup


Ascend Wellness Holdings rating

6.1

Company rating: 6.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

22nd of 33 rated cannabis dispensaries


Job description

Description
Ascend Wellness Holdings (AWH) of Springfield, IL (Horizon Dr) is looking to hire a Part-Time Dispensary Associate!
Our workforce will reflect the diversity of the City. We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills.
Are you someone who is personable, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on!
We offer great perks, including flexible schedules, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY!
JOB SUMMARY
The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment.
Part Time Dispensary Associates work between 15-29 hours a week. *Must have flexibility to work during the week AM/PM and open availability on Weekends.
PRIMARY RESPONSIBILITIES
  • Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store
  • Guide customers through sales transactions while offering advice and knowledge as needed or requested
  • Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
  • Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
  • Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
  • Continuously develop product knowledge to offer customers the most up-to-date information and advice
  • Respond to customer inquiries in store, online, and over the phone
  • Accurately use and maintain the point of sale (POS) system in person and over the phone
  • Accurate cash handling, customer cart management, and ringing of customer transactions
  • Accurate and timely data entry of customer
  • Strive to achieve team and individual performance goals
  • Verify proper paperwork, documentation, and required identification for customers
  • Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership
  • Report any observed inconsistencies or hazards to Store Leadership
  • Maintain a clean, organized, safe and inviting store environment
  • Complete store opening and closing checklists

JOB REQUIREMENTS
  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail experience preferred, cannabis retail experience a plus
  • Exceptional customer service skills
  • Knowledge of basic computer skills
  • Cannabis point of sale (POS) software a plus
  • Positive attitude, team player and strong work ethic
  • Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
  • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
  • Must have excellent organization and time management skills
  • Must be focused, pay close attention to detail
  • Must be able to internalize training and follow instructions
  • Must be able to communicate clearly and effectively

Company Overview
Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.
EEO Statement
Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

What Ascend Wellness Holdings employees say

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About Ascend Wellness Holdings

Sourced by ZipRecruiter

Ascend Wellness Holdings (AWH) is a leading multi-state cannabis operator hailing from New York, NY, USA. With a strong online presence at awholdings.com, they have a deep commitment to the cultivation, processing, and distribution of cannabis. AWH was established on the belief in the healing power of cannabis and their mission is to offer a wide range of high-quality cannabis products. They focus on consumer-centric experiences through their strategically positioned dispensaries in key US markets. AWH upholds a strong emphasis on compliance, compassion, and product quality, core values that continue to propel them to the top in the highly regulated cannabis industry.

Industry

Agriculture

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

2018

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