Dispatcher Traffic Control Jobs in Washington (NOW HIRING)

Salary : $64,942.00 - $102,711.00 Annually
Location : 1300 Quince Orchard Blvd Gaithersburg MD 20878 USA
Job Type: Permanent
Job Number: 2026-00191
Department: Department of Transportation
Division: DOT 50 Transportation Management
Opening Date: 04/08/2026
Closing Date: Continuous
FLSA: Non-Exempt
About the Position
"Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be as follows, based on the candidate's qualifications and experience."
If filled at the Traffic Management Technician I, Grade 15, the hiring range is $55,517-$58,282.
If filled at the Traffic Management Technician II, Grade 19, the hiring range is $64,942-$86,340.
WHO WE ARE
The Department of Transportation's (MCDOT) mission is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County. MCDOT supports its residents, commuters, and visitors with transit options and infrastructure that provide seamless public transportation.
WHO WE ARE LOOKING FOR
MCDOT seeks a Traffic Management Technician I/II for its Transportation Management Section within the Division of Traffic Engineering & Ops. This is an entry-level traffic management work of a paraprofessional nature. This position monitors and operates MCDOT's Advanced Transportation Management System (ATMS), including the central traffic signal system and the traffic video camera system to identify traffic problems and traffic signal malfunctions, dispatch repair teams, and help develop solutions to problems resulting from traffic incidents, conducting traffic engineering studies and analyses, and field observations to minimize traffic congestion.
What You'll Be Doing
The person in this position leverages an automated traffic management system, including operating a central traffic signal computer, identifying traffic problems and/or malfunctions within the system, and dispatching the appropriate service technician. In addition, the person in this position will participate in managing traffic incidents by deploying and requesting resources in response to incidents. The employee will work rotating shifts on weekdays, weekends, and holidays.
Duties include, but are not limited to:

• Monitor and control the central traffic signal system, adjusting timings in response to delays, non-recurring incidents, construction, and special events.
• Monitor and assess information on traffic flow and conditions affecting traffic flow throughout the regional transportation network.
• Evaluate traffic incidents and formulate operational solutions using policies, procedures, and precedents.
• Dispatch resources and response units to incidents and equipment malfunctions.
• Disseminate information to the public through the Traveler's Advisory Radio, County Cable TV channel, website, and media personnel.
• Coordinate incident responses with other agencies/contractors to resolve traffic congestion and incidents.
• Document actions taken and event activity timelines.
• Conduct traffic engineering studies and analyses.
• Develop traffic signal timings, coordination plans, and timing profiles.
• Respond to inquiries by phone, e-mail, and formal letters.

Minimum Qualifications
If filled at Traffic Management Technician I: One (1) year of experience in traffic engineering or traffic management that has required the application of the principles of traffic engineering and mathematics to the solution of traffic management problems involving traffic control, capacity, vehicular speed, and related matters.
Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland.
Equivalency: An equivalent combination of education and experience may be substituted (both in engineering and in computer applications).
License: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.
Medical Exam Protocol: This position requires completion of a pre-employment Medical History Form and a drug screening (Core Exam II) to assess your ability to safely perform the essential duties of the role.
If filled at Traffic Management Technician II: Three (3) years of experience in paraprofessional traffic engineering with a concentration in traffic signal and/or operations that has required the application of the principles of traffic engineering and mathematics to the solution of traffic engineering/management problems involving traffic control, capacity, vehicular speed, and related matters; and including some experience in traffic signal computer operation.
Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland.
Equivalency: An equivalent combination of education and experience may be substituted (both in engineering and in computer applications).
License: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.
Medical Exam Protocol: This position requires completion of a pre-employment Medical History Form and a drug screening (Core Exam II) to assess your ability to safely perform the essential duties of the role.
Preferred Criteria, Interview Preferences
We will use interview preference criteria:

• Experience with Microsoft applications (Outlook, Word, Excel, and PowerPoint)
• Experience in basic math
• Ability to demonstrate effective time management skills, organizational skills, critical thinking, analytical skills, data management skills, customer service, and reviewing plans or schematics.
• Dispatch experience as well as experience in utilizing surveillance cameras.

IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01
How many years of experience do you have in traffic engineering or traffic management that has required the application of the principles of traffic engineering and mathematics to the solution of traffic management problems involving traffic control, capacity, vehicular speed, and related matters?

• No Experience
• 1 Year of Experience
• 2 Years of Experience
• 3 Years of Experience
• 4 Years of Experience
• 5 Years of Experience

02
What is your highest level of completed education?

• N/A
• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctor
• Doctorate

03
Do you possess a valid Class C (or equivalent) Driver's License from your state of residence?

• Yes
• No

04
Do you have experience with Microsoft applications (Outlook, Word, Excel, and PowerPoint)?

• Yes
• No

05
Please describe your experience with Microsoft applications (Outlook, Word, Excel, and PowerPoint). If the information requested is not available or does not apply to you, please write "N/A."
06
Do you have experience in demonstrating effective time management skills, organizational skills, critical thinking, analytical skills, data management skills, customer service, and reviewing plans or schematics?

• Yes
• No

07
Please describe your ability to demonstrate effective time management skills, organizational skills, critical thinking, analytical skills, data management skills, customer service, and reviewing plans or schematics. If the information requested is not available or does not apply to you, please write "N/A."
08
Do you have dispatch experience as well as experience in utilizing surveillance cameras?

• Yes
• No

09
Please demonstrate your dispatch experience as well as experience in utilizing surveillance cameras.If the information requested is not available or does not apply to you, please write "N/A."
Required Question