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Dispatcher Router Jobs in Maryland (NOW HIRING)

National Express Corp

General Manager II

Baltimore, MD · On-site

$110K - $125K/yr

Directs, coaches and develops CSC staff including Operations Supervisor, Dispatcher, Router, Office Administrator, Driver Maintenance, Charter Coordinator and Safety Supervisor to obtain the required ...

National Express Corp

General Manager II

Baltimore, MD · On-site

Directs, coaches and develops CSC staff including Operations Supervisor, Dispatcher, Router, Office Administrator, Driver Maintenance, Charter Coordinator and Safety Supervisor to obtain the required ...

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Dispatcher Router information

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$15

$22

$34

How much do dispatcher router jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for dispatcher router in Maryland is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.80 per hour, depending on experience, location, and employer.

What is a Dispatcher Router job?

A Dispatcher Router is responsible for coordinating and assigning routes for transportation or delivery services. They ensure that drivers take the most efficient paths while considering traffic, weather, and customer needs. Their duties include scheduling, tracking shipments, and communicating with drivers to handle any delays or issues. This role requires strong organizational, communication, and problem-solving skills to ensure timely and cost-effective deliveries.

What are the typical work hours and environment for a Dispatcher Router position?

Dispatcher Routers often work in office or dispatch center environments, using computers, phones, and radios to coordinate drivers and routes. The work schedule may include evenings, weekends, or rotating shifts, as transportation and delivery operations frequently need round-the-clock coverage. This role involves both individual responsibilities and frequent communication with drivers, warehouse staff, and supervisors. You'll need to be comfortable working in a fast-paced setting, handling multiple tasks simultaneously, and responding quickly to unexpected issues that may arise during deliveries or routes.

What are the key skills and qualifications needed to thrive in the Dispatcher Router position, and why are they important?

To thrive as a Dispatcher Router, you need strong organizational abilities, attention to detail, and knowledge of transportation or logistics operations, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking tools, and scheduling systems is usually required, and some employers may prefer experience with specific fleet management programs or industry certifications. Excellent communication, multitasking, and problem-solving skills set top candidates apart in this role. These capabilities are critical for efficiently coordinating routes, addressing real-time challenges, and ensuring timely and effective service delivery.

What are popular job titles related to Dispatcher Router jobs in Maryland? For Dispatcher Router jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Dispatcher Router jobs in Maryland look for? The top searched job categories for Dispatcher Router jobs in Maryland are:
Dispatcher Router jobs near you
Infographic showing various Dispatcher Router job openings in Maryland as of July 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,303 per year, or $22.3 per hour.

General Manager II

National Express Corp

Baltimore, MD • On-site

$110K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

National Express rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

69th of 97 rated public transport

Job description

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
Responsibilities:
  • Delivers overall performance and results for the CSC.
  • Collaborates with company leaders to understand overall business goals and creates a CSC operating plan to support these objectives.
  • Ensures the CSC is a "customer-centric" team that is focused on building strong and effective partnerships
  • Develops CSC plans and priorities to address resource and operational challenges as guided by the Regional Manager and company standard operating procedures and policies.
  • Communicates company values, strategies and objectives in an effort to share information and while encouraging feedback and input.
  • Review budgets and develop the annual operating plan business review.
  • Develop short and long-range business plans to increase incremental business, revenues and margins.
  • Directs, coaches and develops CSC staff including Operations Supervisor, Dispatcher, Router, Office Administrator, Driver Maintenance, Charter Coordinator and Safety Supervisor to obtain the required skills and abilities to act independently in their job assignments.
  • Builds company image by collaborating with customers, government, community organizations, and employees while demonstrating strong and ethical business practices.
  • Creates a culture of safety while providing a high quality of service.
  • Identifies key safety issues affecting the safety of passengers and employees and takes corrective action to resolve these concerns
  • Meets regularly with school district administrators to review service quality and performance.
  • Enhances and builds on current customer relationships to ensure customer retention.
  • Works with Regional Vice President and Marketing & Sales department in gathering data and assisting in the sales process in pursuit of new business.
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
  • Other duties as assigned

Company name is: Durham School Service
  • Bachelor's degree in business administration, management or related field or 10 years of comparable experience; MBA preferred
  • At least 3 years of supervisory experience and P&L oversight
  • Proven ability to meet service delivery expectations including customer and safety
  • Bi-lingual abilities a plus
  • Knowledge of risk assessment to resolve customer issues which do not expose the Company to unnecessary risk.
  • Knowledge of the companies, service promise, services, capabilities, policies, procedures and practices to effectively manage CSC personnel.
  • Knowledge of customer service best practices to build strong customer relationships
  • Knowledge of contract administration principles and practices to develop contractual agreements and/or Requests for Proposal documents.
  • Knowledge of leadership and management practices and techniques.

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

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