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Dispatcher In Usa Jobs in Chicago Ridge, IL (NOW HIRING)

MEDLOG USA

Terminal Manager

Chicago Ridge, IL · On-site

$130K - $140K/yr

Join a Global Leader in Transport amp; Logistics -- MEDLOG USA At MEDLOG USA , we don't just move ... Manage and oversee all dispatch and assist when necessary * Manage routes from customers and ...

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How much do dispatcher in usa jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for dispatcher in usa in Chicago Ridge, IL is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Dispatcher In Usa vs Truck Driver?

AspectDispatcher In UsaTruck Driver
Required CredentialsHigh school diploma, sometimes CDL or logistics certificationsCommercial Driver's License (CDL), driving experience
Work EnvironmentOffice-based, coordinating routes and schedulesOn the road, driving trucks across regions
Employer & Industry UsageLogistics companies, transportation firmsTrucking companies, freight carriers
Common Search & ComparisonOften compared for logistics roles, scheduling, and coordinationCompared for driving, transportation, and freight delivery roles

While both roles are essential in the transportation industry, a Dispatcher In Usa primarily manages logistics and coordinates shipments from an office, whereas a Truck Driver is responsible for physically delivering goods across distances. Understanding these differences helps job seekers find the right role in the transportation sector.

What are the key skills and qualifications needed to thrive as a Dispatcher in the USA, and why are they important?

To thrive as a Dispatcher in the USA, you need strong multitasking, communication, and decision-making skills, often supported by a high school diploma and sometimes specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and mapping software is typically required. Excellent stress management, active listening, and teamwork abilities help dispatchers excel in high-pressure situations. These skills ensure efficient coordination of emergency or service responses, leading to improved safety and service outcomes.

What are some common challenges faced by Dispatchers in the USA, and how can they be managed effectively?

Dispatchers in the USA often face challenges such as handling high-pressure situations, managing multiple calls simultaneously, and maintaining clear communication with field personnel. Staying organized, remaining calm under stress, and utilizing dispatch software efficiently are key to managing these challenges. Many teams offer ongoing training and peer support, which help dispatchers develop resilience and adapt to fast-paced environments. Building strong relationships with drivers, emergency responders, or service technicians also enhances coordination and job satisfaction.

What are dispatchers in the USA?

Dispatchers in the USA are professionals responsible for coordinating and managing the movement of people, vehicles, or equipment, often in emergency services, transportation, or delivery sectors. They receive requests, communicate with drivers or first responders, and monitor the status of ongoing operations to ensure efficiency and safety. Dispatchers play a critical role in ensuring that resources are allocated properly and that responses to incidents or service requests are timely. They use specialized software and communication tools to perform their duties. The job often requires strong organizational and communication skills, as well as the ability to remain calm under pressure.
What cities near Chicago Ridge, IL are hiring for Dispatcher In Usa jobs? Cities near Chicago Ridge, IL with the most Dispatcher In Usa job openings:
Dispatcher In Usa jobs near you
Infographic showing various Dispatcher In Usa job openings in Chicago Ridge, IL as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,741 per year, or $22.5 per hour.

Terminal Manager

MEDLOG USA

Chicago Ridge, IL • On-site

$130K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Join a Global Leader in Transport amp; Logistics — MEDLOG USA

At MEDLOG USA, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.

We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you're on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.

Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.

The Terminal Manager will be responsible for overseeing performance of the terminal which will include; oversite and management of the dispatch operations team, responsible for contractor retention, creating and executing the daily schedule plan, operational costs, managing all activities of the team, as well as identifying process improvements and efficiencies within the team.

Responsibilities:
  • Responsible for daily operations and execution of plan ensuring the highest level of company expectations
  • Manage and oversee all dispatch and assist when necessary
  • Manage routes from customers and driving efficiencies between lanes to maximize revenue per truck
  • Monitor rates while dispatching to ensure contracted percentage payout is accurate with company standards
  • Supervise office staff: handling employee problems and discipline, and making administrative decisions on unique exceptions/situations
  • Work closely with Safety, Dispatch, and Customer Service to guarantee we're exceeding the expectations of our contractors and customers
  • Approve office payroll, time off, terminal expenses, per diems, and chassis charges
  • Ensure audit compliance within all areas of the operation
  • Report on Key Performance Indicators relating to business performance
  • Oversee yearly business budgets and P/L responsibilities
Qualifications:
  • 3 - 5 years' experience managing a large trucking fleet in the intermodal industry is a must; international/import experience a plus
  • Must possess strong communication amp; writing skills necessary to communicate with internal and external customers, as well as all levels of operations
  • Must be a self-starter, capable of working with minimal supervision, and ability to execute tasks at a high level
  • Familiar with the Owner/Operator model within the transportation industry
  • Proficient computer skills and knowledge of Outlook and Excel
  • Knowledge and experience on PortPro a plus
  • Strong interpersonal skills with solid organization skills
  • Flexibility to work as needed
  • Hold true to company core values: Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator
Work Authorization:
  • Authorized to work in the U.S.
Benefits:
  • Health, Dental, and Vision Insurance
  • Life and Short-Term amp; Long-Term Disability Insurance
  • 401(k) with company match
  • Paid holidays, vacation, and sick time
  • FSA
  • Employee Assistance Program

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