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Dispatch Rider Jobs in New York (NOW HIRING)

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$14

$31

$74

How much do dispatch rider jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for dispatch rider in New York is $31.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Dispatch Rider position, and why are they important?

To thrive as a Dispatch Rider, you need excellent motorcycle riding skills, a valid rider's license, good knowledge of local routes, and basic literacy for handling delivery documentation. Familiarity with GPS navigation apps and communication devices such as mobile phones or radios is typically required. Punctuality, reliability, and strong customer service orientation are key soft skills for success in this role. These abilities ensure timely, safe, and accurate delivery of packages while maintaining positive client relationships.

What is a Dispatch Rider job?

A Dispatch Rider is responsible for delivering packages, documents, or goods to various locations using a motorcycle or bicycle. They ensure timely and secure deliveries while following road safety regulations. Dispatch Riders typically work for businesses, courier companies, or as independent contractors. Their duties may also include collecting payments, obtaining delivery confirmations, and maintaining their vehicle.

What are the typical daily responsibilities of a Dispatch Rider?

Dispatch Riders are primarily responsible for collecting and delivering documents, parcels, or products between various locations throughout the day, often working on a tight schedule. They are expected to plan efficient routes, ensure timely deliveries, and obtain required signatures upon delivery. Dispatch Riders also conduct routine checks on their motorcycles to maintain safety, communicate regularly with dispatch teams, and occasionally interact with clients to resolve any delivery issues. The job may involve working independently as well as coordinating with logistics or office staff, offering a dynamic work environment best suited for individuals who enjoy being on the move and engaging with different people throughout the day.

What are popular job titles related to Dispatch Rider jobs in New York? For Dispatch Rider jobs in New York, the most frequently searched job titles are:
What job categories do people searching Dispatch Rider jobs in New York look for? The top searched job categories for Dispatch Rider jobs in New York are:
Dispatch Rider jobs near you
Infographic showing various Dispatch Rider job openings in New York as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,672 per year, or $31.6 per hour.

Dispatcher - MAVO & BLS Operations (North Region)

Transunit LLC

Morristown, NJ • On-site

$22 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Dispatcher – MAVO & BLS Operations (North Region)About Us

Tri-State Medical Group / TransUnit is a leading provider of medical transportation services across the Northeast. We specialize in safe, reliable transport for patients attending medical appointments, dialysis, hospital visits, and more. Our growing organization is built on teamwork, integrity, and a commitment to excellence for both our patients and employees.

Position Summary

The Dispatcher – MAVO & BLS Operations is responsible for managing daily dispatch operations in the North region, with primary focus on MAVO transportation and additional support for BLS services. This role ensures trips are scheduled, monitored, and completed efficiently while maintaining strong communication with drivers, facilities, and internal teams.

This position is ideal for a highly organized, detail-oriented professional who can thrive in a fast-paced, high-volume environment.

Key Responsibilities

Manage day-to-day MAVO dispatch operations and support BLS dispatch as needed

Coordinate and monitor trips in real time to ensure timely and accurate service

Develop and publish driver schedules using TraumaSoft

Verify trip completion and documentation accuracy

Communicate with drivers regarding routes, delays, and assistance needs

Answer incoming calls, provide ETAs, and address trip-related questions

Monitor and correct timestamps and status updates in TraumaSoft

Utilize routing and scheduling tools to optimize efficiency

Handle rider, facility, and partner concerns and assist with resolution

Enforce use of tablets, Zello, and other communication systems

Prioritize same-day operational needs

Monitor driver performance and compliance with company policies

Assist with training new drivers on dispatch procedures and systems

Issue disciplinary documentation when policies are violated

Maintain relationships with partner organizations and facilities

Provide regular operational updates to leadership

Qualifications & Requirements

Prior dispatch, NEMT, EMS, or logistics experience preferred

Ability to manage high call volume and multitask effectively

Strong organizational, communication, and problem-solving skills

Experience with scheduling software or dispatch systems preferred

Familiarity with TraumaSoft, MDT apps, or similar platforms is a plus

Comfortable working in a fast-paced, office-based environment

High school diploma or equivalent required

Work Schedule

Office Hours: 8:00 AM – 5:00 PM

In-office position

On-call responsibilities as needed

What We Offer

Hourly pay: $22.00 – $28.00

Medical insurance (company contributes 10% of the premium)

100% company-paid dental, vision, and life insurance

401(k) retirement plan

Paid Time Off (PTO) and paid holidays

Company-paid mental health support (counseling and therapy services)

Employee discount program (up to 60% off travel, events, and more)

Growth opportunities in a rapidly expanding healthcare company

Supportive leadership and collaborative work environment

Job responsibilities may evolve based on operational needs. The selected candidate must be flexible and committed to continuous improvement.

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